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Sonesta Simply Suites Silicon Valley - Santa Clara

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Sonesta Simply Suites Silicon Valley - Santa Clara

locationSilicon Valley, San Jose - Silicon Valley - CA

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About Sonesta Simply Suites Silicon Valley - Santa ClaraAbout Sonesta Simply Suites Silicon Valley - Santa Clara

Location

This hotel is located in Santa Clara.

Facility

The hotel has a lift and features 122 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a sofa bed. Extra beds can be requested. A desk is provided. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and oven, as well as a complete set of utensils, is a standard feature. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a DVD player and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

There is a café on the premises. A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Sonesta Simply Suites Silicon Valley - Santa Clara Amenities at Sonesta Simply Suites Silicon Valley - Santa Clara

  • Facilities

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      Air conditioning

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      Café

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

37

Very Good

40

Average

25

Poor

14

Terrible

13

Recent Reviews: 129

  • User:SheepdogPlanet

    Trip type: Solo travel

    Worst hotel experience ever

    rating16 Oct 2025

    This hotel is a nightmare. I stayed here as some work was being done on our house, and it was shockingly bad. Cons: Black mold on the walls. A serious health hazard, not to mention gross. The kitchen light didn't work, but who needs light in the kitchen, right? Especially since the stove didn't work either, so no sense in cooking. The room was outfitted with the bare minimum in kitchen essentials - a few dishes, some chipped glasses, some silverware, one frying pan, and one small saucepan (gourmets should stay elsewhere). The lobby was a mess, and there was a strange musty smell in the stairwell. No daily service in the rooms, as they said the staff only cleans once a week. Front desk staff was rude. They charge $250 for incidentals (a refundable deposit) that you don't find out about until you check in. Loud A/C unit. It's next to the railroad tracks so there is some train noise throughout the day and evening.Pros: They accept dogs. I always appreciate that. They even have a little fake pet lawn outside with poop bags in case your furry friend needs to relieve himself. WiFi was free, but parking wasn't. It's next to Starbucks and a bagel spot for morning munchies (there is no restaurant at the hotel). When I complained about the issues above, I was promptly moved to another room. Luckily, another room was available, and this one was without mold and with a working stove. Would I stay here again? No way. Management has a lot of work to do on this one to make it acceptable. Guest Services, General Manager at Sonesta Simply Suites Silicon Valley - Santa Clara, responded to this review Thank you for sharing your feedback. We are truly sorry to hear about your recent experience. It's disappointing to know about the issues you encountered, especially concerning the mold and kitchen amenities. Your comments regarding the maintenance and cleanliness are taken seriously, and we are actively working to address these concerns with our team. Additionally, the inconvenience you experienced with the room setup and staff behavior is not reflective of our service standards, and we apologize for any distress caused. We’re glad you appreciated the pet-friendly aspect and Wi-Fi, and were able to switch to a more suitable room. Your insights are very valuable to us as we strive to improve.Sincerely,Sonesta Management Team

  • User:Sam W

    Trip type: Business

    Why choose a substandard hotel like this?

    rating07 Oct 2025

    I needed to write a whole series of emails. There is a nice desk but not only was the chair broken, it was ratty looking, old and slimy. (Pic attached). Plus they completely messed up on my bill. The only plus is the gym—well equipped for a small hotel. Guest Services, General Manager at Sonesta Simply Suites Silicon Valley - Santa Clara, responded to this review Hello Sam,Thank you for taking the time to share your experience. It’s truly concerning to hear about the state of the chair in your room. Rest assured, we are looking into this matter to ensure improvements are made. The inconvenience caused by the billing error is also regrettable, and we are reviewing our processes to prevent this in the future. We take pride in our gym facilities and are pleased you found them satisfactory. Your feedback is invaluable to us as we strive to enhance our services.Sincerely,Sonesta Management Team

  • User:Sydney D

    Trip type: Business

    Sonesta suit

    rating05 Oct 2025

    Staff and rooms are excellent . Close to the restaurant. University is right across from the hotel . Nice and quiet no really noise also pet friendly . Guest Services, General Manager at Sonesta Simply Suites Silicon Valley - Santa Clara, responded to this review Hi Sydney,Thank you for your wonderful review. We're thrilled to hear that you found our staff and rooms excellent. The proximity to the restaurant and the university is certainly convenient, and we're glad it added to your experience. We are also pleased that you enjoyed the quiet atmosphere and our pet-friendly accommodations. Your feedback is greatly appreciated.Sincerely,Sonesta Management Team

  • User:Luis Miguel R

    Trip type: Family

    Memorable experience ❤️

    rating10 Sept 2025

    We had a great time at Sonesta Simply Suits.Very homey ,peace & quiet . I want to especially commend Ms Rizza Mae Sta Ana for going above and beyond in making our visit memorable. She’s very friendly and accomodating. We would gladly return to this hotel & recommend to our family & friends. Guest Services, General Manager at Sonesta Simply Suites Silicon Valley - Santa Clara, responded to this review Hi Luis,We're thrilled to hear that you had such a wonderful time during your stay with us. It’s delightful to know that you found the atmosphere homey and peaceful. Ms. Rizza Mae Sta Ana will be pleased to hear your commendation. Her dedication to making your stay memorable truly shines through in your words. Thank you for your kind recommendation. We look forward to welcoming you and your loved ones back again soon.Sincerely,Sonesta Management Team

  • User:Warrick C

    Trip type: Solo travel

    Good long term stays

    rating24 Aug 2025

    Clean, smooth experience. I've stayed here multiple times already, and have had no complaints. Will be staying here again in the future. Guest Services, General Manager at Sonesta Simply Suites Silicon Valley - Santa Clara, responded to this review Hi Warrick,Thank you for sharing your wonderful experience with us! It is great to hear that you have consistently enjoyed your stays and appreciate our cleanliness and smooth operations. Your kind words and continued patronage mean a lot to us. Looking forward to welcoming you back in the future.Sincerely,Sonesta Management Team

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