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Surestay Plus Hotel By Best Western San Jose Central City

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Surestay Plus Hotel By Best Western San Jose Central City

locationSilicon Valley, San Jose - Silicon Valley - CA

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About Surestay Plus Hotel By Best Western San Jose Central CityAbout Surestay Plus Hotel By Best Western San Jose Central City

Location

This small hotel, offering an ideal location, lies close to the centre of San Jose. The centre is approximately 3 km away and San Jose airport is located approximately 10 km away.

Facility

The hotel welcomes guests in a 2-storey building with a lift and 57 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the pool from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics and a sauna.

Meals

A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Surestay Plus Hotel By Best Western San Jose Central City Amenities at Surestay Plus Hotel By Best Western San Jose Central City

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Swimming Pool

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

121

Very Good

64

Average

42

Poor

11

Terrible

18

Recent Reviews: 256

  • User:Marsha E

    Trip type: Friends getaway

    Not for the faint of heart

    rating21 Dec 2025

    Noisy neighbor in room next door..all night! Gray & frayed bath towels;Stuffy and old smelling. First & last stay here!

  • User:Wiebke P

    Trip type: Couples

    Ok for one night

    rating10 Nov 2025

    This was our first stop during our roadtrip through Cali. It is near restaurants and shops. Check in was in the Holiday Inn, that is on the same site. Rooms are ok, bathroom ok, clean and spacious. The gym as hot, as the sauna is also located inside. We did not use the pool, but it looked very nice.Breakfast as basic, but ok. Staff super friendly. It can be a bit noise during evening and night, because some people keep chatting on the parking.

  • User:Marmac83

    Trip type: Solo travel

    San Jose

    rating03 Jun 2025

    Room is fine, good size. Comfortable bed. Good price. Check in was fast. Close to stores and restaurants. Room has dining space. Fridge and microwave. Good size bathroom. Downside of it was A lot of noice from other people. Outside of the room on the hall ways chatting till late.

  • User:Navigate55913491419

    Trip type: Family

    Nice room

    rating18 Feb 2025

    The front desk and house keepers are nice. Nice room and if you have kids big enough area for kids I personally had a good stay thank you. Would stay here again stayed from January 8,2025 till February 2025 waiting for apartment. Also you can get packages sent there if you need . Mihir Desai, General Manager at SureStay Plus Hotel by Best Western San Jose Central City, responded to this review Thank you for taking the time to share your thoughts about your recent stay. Your feedback is important to us, and we appreciate you letting us know about your experience. We look forward to welcoming you back again in the future!

  • User:Jeanne S

    Trip type: Couples

    Great, comfortable place to stay

    rating31 Jan 2025

    Clean, well kept hotel that is our go to spot for our monthly trips to San Jose. Beds are comfortable and staff is attentive to our needs. The staff is helpful. Breakfast has a variety of items to choose from. We especially like how helpful Tu is making our stay as comfortable as possible. Mihir Desai, General Manager at SureStay Plus Hotel by Best Western San Jose Central City, responded to this review Thank you for taking the time to share your thoughts about your recent stay. Your feedback is important to us, and we appreciate you letting us know about your experience. We look forward to welcoming you back again in the future!

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