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The Cupertino Hotel

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The Cupertino Hotel

locationSilicon Valley, San Jose - Silicon Valley - CA

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About The Cupertino HotelAbout The Cupertino Hotel

Location

This hotel is located in the heart of Cupertino.

Facility

The hotel has a lift and features 125 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and a sauna.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at The Cupertino Hotel Amenities at The Cupertino Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

947

Very Good

439

Average

196

Poor

104

Terrible

122

Recent Reviews: 1808

  • User:Elsa A

    Trip type: Business

    Expensive Hotel that feels like a cheap Motel

    rating23 Apr 2026

    Terrible experience.First room offered - Shower head was clogged and barely water came outBreakfast was the same all weekSecond room offered - bedsheet were dirty (weird black and red stains all over the while bedsheet), reported it they were only able to offer me a duvet to sleep over that night while they had another room available. Third room offered - bedsheets dirty, requested to change the bedsheet and i had to stay in the room to just make sure they were actually new and clean. It has a good location, but hotel look not taken care of General Manager, Guest Services / Front Office at Cupertino Inn Hotel, responded to this review Dear Guest,We regret that your stay did not meet expectations and sincerely apologize for the frustrations you experienced. We understand how important comfort and cleanliness are, and we’re sorry these aspects did not come across as they should have. While room changes were offered in an effort to improve your experience, we recognize this may have added inconvenience. Your comments regarding upkeep and dining variety are also appreciated, as they help guide our ongoing improvements. We are committed to enhancing both our accommodations and overall guest experience. We truly value your feedback and hope to have the opportunity to welcome you back for a more comfortable and consistent stay in the future.Kind regards, Claudio Bono Managing Director

  • User:Daminna S

    Trip type:

    Never again!

    rating22 Mar 2026

    Rude front desk staff, dirty carpet, dirty sheets, no lotion in dispenser, no bottled water, no gym. 1 positive happy hour attendant was nice. General Manager, Guest Services / Front Office at Cupertino Inn Hotel, responded to this review Dear Valued Guest,We sincerely apologize for the level of service you experienced at the front desk, as this does not reflect the standard we strive to provide. The front desk is happy to change rooms. Safe travels.Kind regards,Claudio BonoManaging Director

  • User:Sunshine68704

    Trip type: Family

    STAY ELSEWHERE!

    rating10 Mar 2026

    I reserved 3 nights for my son and I in January through Hotel Planner, and the agent gave in-accurate information. We drove 8 hours to get there and the hot tub did not work; the pool was supposed to be heated, and we were told there was a fitness center. I also requested an early check-in, 2pm, and was told it would be a $40 charge, and the hotel was empty! After going to a dark and outdated room with the bedding not fitting the beds and a noisy radiator to heat the room, I began my search for a nicer hotel, and let the staff know that we are checking out after only 1 night. There was absolutely no customer service here; what a waste! It took me 2 months to get a refund for the 2 nights we did not stay! Never, ever stay here! General Manager, Guest Services / Front Office at Cupertino Inn Hotel, responded to this review Dear Valued Guest,We sincerely apologize for the lack of information you received from the third party you booked with prior to your arrival. An early fee is standard in any hotel. While we appreciate you bringing these matters to our attention, please note that we could have changed rooms upon request. Lastly, we are sorry that the third-party company you booked with took longer to issue your refund; however, this was beyond our control. Safe travel.Kind regards, Claudio Bono Managing Director

  • User:Jeffrey N

    Trip type:

    Great Experience

    rating27 Feb 2026

    The experience was very good. The coffee maker in the room did not work and I did notify the front desk. Not a big deal. The overall experience was great. Enjoyed the breakfast as well. We were in town for my father-in-law's funeral. Our experience with this hotel was one less thing to worry about.Thank you and God bless. General Manager, Guest Services / Front Office at Cupertino Inn Hotel, responded to this review Dear Valued Guest,During such an emotional time, we are truly honored that Cupertino Hotel Silicon Valley could provide a comfortable environment for you and your family. Please accept our deepest condolences on your loss, and know that our thoughts are with you. It is meaningful to hear that your stay offered reassurance and that you enjoyed the breakfast and restful accommodations. However, we regret the inconvenience with the in-room coffee maker and appreciate you bringing it to our team’s attention. We hope to welcome you again in the future under far brighter circumstances.Kind regards, Claudio Bono Managing Director

  • User:Wesley H

    Trip type:

    Motel not Hotel.

    rating09 Dec 2025

    The photos are as outdated as the rooms. If you arrive before the"check-in time" of 4:00 you will be asked to pay an additional $40.00 to get your room key (even though your room is ready and available.) Rooms are outdated, beds lumpier than the pillows. I would equate this to a bargain Motel - else you will be disappointed. General Manager, Guest Services / Front Office at Cupertino Inn Hotel, responded to this review Dear Wesley, We appreciate you taking the time to share your feedback. We regret that the check-in process did not meet your expectations, yet it is the same procedure for early arrival as for any other hotel. We value your insights and hope to have the opportunity to provide a more satisfying experience in the future.Kind regards,Claudio BonoManaging Director

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