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The Grand Hotel Silicon Valley

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The Grand Hotel Silicon Valley

locationSunnyvale, San Jose - Silicon Valley - CA

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About The Grand Hotel Silicon ValleyAbout The Grand Hotel Silicon Valley

Location

This hotel is located in Sunnyvale. The nearest airport is San Jose - Municipal (SJC).

Facility

The hotel has a lift and features 104 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. A safe and a minibar are also available. Extra comforts include a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone and WiFi (no extra charge). Guests can take advantage of the nightly turndown service. The bathrooms have a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, a spa and hydrotherapy treatments.

Meals

The dining area includes a restaurant and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Grand Hotel Silicon Valley Amenities at The Grand Hotel Silicon Valley

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

    • -

      Lifts

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      Newspaper kiosk

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1213

Very Good

405

Average

184

Poor

109

Terrible

95

Recent Reviews: 2006

  • User:973shioris

    Trip type:

    Great solo trip hotel!

    rating18 May 2026

    Booked room for BTS concert. Great location from Stanford Stadium! Nearby a lot of great foods! Brought my pet along and hotel is nearby a park so it is a great neighborhood! Loved the staff! Highly recommend. General Manager, Guest Services / Front Office at The Grand, responded to this review Dear Valued Guest,Thank you for sharing your wonderful experience at The Grand Hotel. We are delighted to know our location worked perfectly for your concert trip and that you enjoyed exploring the nearby dining options during your stay. It is also great to learn that it makes traveling with your pet even more enjoyable. Your kind comments about our team are truly appreciated. Thank you for the recommendation, and we look forward to welcoming you back again in the future.Kind regards, Claudio Bono Managing Director

  • User:Chaitanya b

    Trip type: Business

    Pathetic hotel

    rating17 May 2026

    They served rotten milk. The air conditioner is louder than my homes hvac. Carpets are heavily stained. No soap in the soap dispenser. Non existent staff General Manager, Guest Services / Front Office at The Grand, responded to this review Dear Valued Guest, Thank you for sharing your feedback on multiple platforms. We regret that we did not meet your expectations and apologize for the issues you experienced during breakfast. We appreciate you bringing this to our attention, and we will address it with our culinary team for corrective actions. We are disappointed to learn about the concerns you had with the housekeeping service. Our associates typically do an excellent job responding to our guests' needs, so we are sorry this was not your experience. Your insights are valuable to us and will be shared with the relevant teams to review these matters and improve the overall guest experience. We hope you will return so we can provide you with the hospitality you deserve.Kind regards,Claudio BonoManaging Director

  • User:R C

    Trip type:

    Recommended in Sunnyvale

    rating01 May 2026

    Lovely, clean, comfortable,quiet hotel. Good location with easy access.Stayed twice, and would stay again. Dog friendly. Good value. General Manager, Guest Services / Front Office at The Grand, responded to this review Dear Valued Guest,We are thrilled that you enjoyed the clean and comfortable environment during your stay. It is great to know that our convenient location and pet-friendly amenities added to your experience. We aim to provide exceptional experiences, and your feedback encourages us to maintain those standards. Thank you for recommending The Grand Hotel, and we look forward to welcoming you back on your next visit to Sunnyvale!Kind regards, Claudio Bono Managing Director

  • User:Discover57312014944

    Trip type:

    Could have been better

    rating23 Apr 2026

    We arrived to the hotel at 3:55pm Carla said the room wasn't ready yet checkin is at 4pm. Came back at 4:05 room still not ready. Room. finally ready around 4:20. Get the keys head to the room. The sink has hair in it trash under the sink the table is dirty and has a previous guest credit card on the table and the robe missing out the closet. We have been Staycationing at The Grand over 6 years now and this is the worst experience we have had. House keeping need to have a checklist to ensure they are cleaning the rooms properly. General Manager, Guest Services / Front Office at The Grand, responded to this review Dear Guest,We appreciate your feedback and are truly sorry for the delay and cleanliness issues you faced during your recent visit. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. We have addressed your concerns with our housekeeping team to ensure that such incidents do not occur in the future. We appreciate your feedback as it helps us improve our services. Everything we do is aimed at providing every guest with an excellent experience. We would like to regain your trust and hope you will give us that opportunity in the future. Kind regards, Claudio Bono Managing Director

  • User:GinaMarie D

    Trip type: Business

    Grand Hotel - the best in hospitality!

    rating18 Mar 2026

    I must share my experience. I left a valuable bracelet in my room ( on the ironing board) and panicked once I realized. I called in a panic and was assured it would be ok. Long story short, Santiago made sure it was safely stored and waiting for me. There are so many things to rate a hotel… but nothing can compare to the knowledge that there is a team looking out for you and your belongings! Thank you! You are amazing Santiago! General Manager, Guest Services / Front Office at The Grand, responded to this review Dear Valued Guest,It is truly rewarding to know your experience reflected the level of care we strive to provide at The Grand Hotel. We completely understand how concerning it must have felt to realize a valuable item had been left behind, and we are so pleased our team was able to provide reassurance in that moment. It is especially gratifying to hear that Santiago ensured your lost item was safely secured and ready for your return. Your kind recognition means a lot to us, and we will be sure to share your appreciation with our team. We sincerely thank you for your thoughtful feedback and look forward to welcoming you again for another exceptional stay.Kind regards, Claudio Bono Managing Director

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