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The Palo Alto Inn

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The Palo Alto Inn

locationPalo Alto, San Jose - Silicon Valley - CA

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About The Palo Alto InnAbout The Palo Alto Inn

Location

This hotel welcomes guests in Palo Alto.

Facility

The hotel has a lift and features 23 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking.

Meals

A delicious breakfast provides energy for the rest of the day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Palo Alto Inn Amenities at The Palo Alto Inn

  • Facilities

    • -

      Air conditioning

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

380

Very Good

50

Average

12

Poor

8

Terrible

12

Recent Reviews: 462

  • User:Arsh P

    Trip type: Friends getaway

    Convenient and Relaxing

    rating07 Jun 2026

    Very relaxing atmosphere, the laundry service was very helpful for anyone staying over 7 days. The room was clean and cozy. Outdoor areas are decorated and puts you in a vacation mood. Would recommend to a friend. Guest Satisfaction Team, Owner at The Palo Alto Inn, responded to this review Dear Guest,Thank you for your wonderful review! We’re delighted to hear that you found the atmosphere relaxing and enjoyed the comfortable, clean, and cozy accommodations. It’s great to know that the laundry facilities were helpful during your extended stay and that the outdoor spaces helped create a true vacation feeling. We’re especially pleased that you would recommend us to a friend—that’s one of the highest compliments we can receive. We can't wait to have you back for another pleasant stay with us on your next visit to the Palo Alto area. Until then, take care!Kind Regards,The Palo Alto Inn Management

  • User:HotelStandardInspect

    Trip type: Business

    Palo Alto Inn Stay

    rating07 Jun 2026

    It was a pleasant experience. The staff, rooms, and service was amazing. Everyone was friendly and nice with no issues at all. Would definitely recommend anyone to stay at the Palo Alto Inn! Guest Satisfaction Team, Owner at The Palo Alto Inn, responded to this review Dear Guest,Thank you for your wonderful review! We’re thrilled to hear that you had such a pleasant experience at the Palo Alto Inn.It’s especially rewarding to know that you found our staff friendly and welcoming, enjoyed the rooms, and received amazing service throughout your stay. Creating a comfortable and hassle-free experience for our guests is our top priority. We can't wait to have you back for another pleasant stay with us on your next visit to the Palo Alto area. Until then, take care!Kind Regards,The Palo Alto Inn Management

  • User:imenrilecathh

    Trip type: Friends getaway

    Top tier customer service.

    rating16 May 2026

    First of all, this place is very clean & they're amenities are all stocked, a lot of complimentary snacks & drinks too which you can get either at front desk or even the rooms. The customer service is top tier, they're very accommodating. Would definitely recommend. Guest Satisfaction Team, Owner at The Palo Alto Inn, responded to this review Dear Guest,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the property's cleanliness, well-stocked amenities, and complimentary snacks and drinks. It is especially rewarding to know that our team’s customer-service-oriented and accommodating approach made a positive impression during your stay. We can't wait to have you back for another pleasant stay with us on your next visit to Palo Alto.Kind Regards,The Palo Alto Inn Management

  • User:Sofiia T

    Trip type: Business

    Excellent!

    rating16 May 2026

    Clean room, nice staff, good location! Guest Satisfaction Team, Owner at The Palo Alto Inn, responded to this review Dear Guest,Thank you for your kind feedback. We are delighted to hear you enjoyed the clean room, friendly staff, and convenient location. We can't wait to have you back for another pleasant stay with us on your next visit to Palo Alto.Kind Regards,The Palo Alto Inn Management

  • User:Luke R

    Trip type: Solo travel

    great hotel!

    rating15 May 2026

    great hotel! no issues. it was clean and well kept Guest Satisfaction Team, Owner at The Palo Alto Inn, responded to this review Dear Guest,Thank you for your kind feedback. We are delighted to hear you enjoyed your stay and found the hotel clean and well-kept with no issues. We can't wait to have you back for another pleasant stay with us on your next visit to Palo Alto.Kind Regards,The Palo Alto Inn Management

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