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Toll House

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Toll House

locationLos Gatos, San Jose - Silicon Valley - CA

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About Toll HouseAbout Toll House

Location

This hotel warmly welcomes guests in Los Gatos.

Facility

The hotel has a lift and features 115 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking and a gym.

Meals

The dining area includes a restaurant and a bar. Breakfast, lunch and dinner are available. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Toll House Amenities at Toll House

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

922

Very Good

468

Average

229

Poor

105

Terrible

55

Recent Reviews: 1779

  • User:K3186SRmarieo

    Trip type: Family

    Not worth the money

    rating08 Jun 2026

    Hotel location is great but hotel overall was not worth the money. Very drab and dated decor. Elevators were ancient! Hotel restaurant was closed the whole time. Very inconvenient. Coffee at reception area tasted bad/ stale. Staff were friendly. Overall I would not recommend at the price they charged.

  • User:Chase W

    Trip type: Family

    Location> expectation

    rating05 May 2026

    Over $700 for one night, for a room billed as an “executive king” which was smaller than a dorm room. Paint bubbling, discolored and eroded in bathroom, tiles not matching, shower head loose in poorly cut hole, screws hanging on by a thread, overall hasty work patching issues. Kick rocks if you think you can check in a hour early, want to go to the bar before 5p? Not an option. Do want a random guest leaning on your “balcony space” chilling directly outside your room window? They’ve got that. How about a packed house for weddings and guests screaming till 1am? They have that too.Trust me, I’ve stayed at way worse, but for the price you would expect, among other things, your towels to not, overwhelmingly, smell of bleach. (I guess they’re clean though right.) This place deserves better. So do you. If you can get it for $200 a night; sure, that makes sense, the location is simply ideal. Anything more though in terms of price, enter with zero expectations and you won’t be disappointed.

  • User:Anthony C

    Trip type:

    Location

    rating12 Mar 2026

    Perfect location for our needs in the San Jose area. We always stay at the Toll House when we are visiting. Close to great restaurants, shopping and entertainment. Front Office Manager, Guest Services / Front Office at Toll House Los Gatos, responded to this review Anthony, we couldn't agree more! Thank you kindly for your sharing your favorites parts of stay at Toll House Hotel, they are some of our favorites reasons too. Looking forward to your next visit.

  • User:SLO02

    Trip type:

    Overpriced tiny room

    rating12 Feb 2026

    We booked a Premier King for $512.10 and it was the smallest king room I have ever had. The window heater reminded me of a motel 6. It was clean, the bathroom was nice, staff was all nice. Front Office Manager, Guest Services / Front Office at Toll House Los Gatos, responded to this review Thank you for your feedback. We apologize you did not like you room, we'd been happy to change your room should we have known during your stay you were not comfortable with your accommodations.

  • User:Pete H

    Trip type: Business

    One of the best if not the best

    rating08 Feb 2026

    I constantly travel throughout the United States, Canada, and Europe for business. And every time my schedule brings me back to the toll house in Los Gatos. I can’t help, but feel some excitement to see the staff of which I consider friends. The room is always perfectly made and clean, and I don’t know what type of mattress it is, but I always get the best night. Sleep there for some reason don’t delay make a reservation. I’m sure I’ll see you there soon. Front Office Manager, Guest Services / Front Office at Toll House Los Gatos, responded to this review Pete it's a pleasure to have you stay with us. Thank you for your amazing feedback and sharing it with other!

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