Hilton Garden Inn Savannah Historic District

Recent Reviews: 3575

• User:Carolyn C

  Trip type: Family

  Valet

  06 Jul 2026

  I had a wonderful experience with the valet staff this week. Lave and Kiersten were fabulous. Would definitely stay again.

• User:Leonid M

  Trip type: Family

  Hilton inn gardens review

  04 Jul 2026

  Everything was fine but if you are not thinking to spend a lot of money and then also spending money on breakfast and also the hot tub is broken I do not recommend but the rooms are clean there is a pool and also very kind employees G M, Owner at Hilton Garden Inn Savannah Historic District, responded to this review It is nice knowing that you had a pleasant stay with us, and our spotless accommodations added comfort to your experience. We are pleased to know that you acknowledged our friendly service and hotel pool. However, we truly regret the inconvenience caused to you by not being able to use our hot tub. Feedback such as yours is always valuable, as it helps us better understand our guests' expectations and preferences. Thank you for being our guest, and we hope to host you again the next time you are in Savannah. Scott HesterArea General Manager

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• User:Amanda R

  Trip type: Couples

  Wonderful

  03 Jul 2026

  Very clean and friendly environment. Close to several great walking areas. Valet was excellent. Overall our stay was smooth and exceptional. G M, Owner at Hilton Garden Inn Savannah Historic District, responded to this review We are glad to hear you had an enjoyable stay and that your fulfilling experience left a positive impression. Thank you for highlighting our spotless property and our welcoming atmosphere. We appreciate your acknowledgment of our convenient location with proximity to all the attractions the city has to offer. Your kind remarks about our valet service are much appreciated. We strive to provide each guest with an exceptional stay. It was a pleasure hosting you, and we look forward to your next stay at Hilton Garden Inn Savannah Historic District. Scott HesterArea General Manager

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• User:Vegani

  Trip type: Family

  Not the Hilton calibre we used to know

  29 Jun 2026

  The location is excellent, but that is not enough to save this review. This was our third time staying at this property as Hilton Honors Members, and sadly, it will be our last. One would not expect a Hilton to parody a low-end motel, yet shades of identity hallmarks are there. We booked a King Bed Balcony Room for 2 people for 5 days. During our stay we had 1 small circle of soap to share; 1 small bathroom hook; 1 single towel rack -- not even enough room to hang two towels; 6 single sheets of tissue in a dispenser (apparently, not having a full-size box for your guests must save the big pennies); 2 rolls of toilet paper; 3 bath towels; 2 hand towels; and 2 wash cloths. Yes, you can keep asking for more, but should you really have to for what you're paying? The plastic blackout curtain was torn on the left with a huge gash that just hung there, on the right, midway was also torn; and the cloth curtains were visibly dirty and actually stained; the heater/cooler unit had all manner of gunk on the base, with bits of it just hanging from it on the floor. The 2 chairs on the balcony patio were patched up with electricians tape on the torn seats, and sat on grotty cement, with no amenities or decor of any kind. The linens reeked of bleach and were minimal-- not at all the former Hilton level of quality linens. All the hallmarks of a cheap hotel. Another family member who also booked a King Bed Balcony had the same situation, but for just one person, and no hanging and torn plastic blackout curtains. Additionally, in the past, guests were able to park their car in the underground parking for no fee, but now valet parking is mandated there at $48 per day. It really is a shame. We have seen this sort of thing happen to other hotels, but to have it happen to this one, in beautiful Savannah, is particularly disappointing. And finally, this property does not recycle at all ( not cardboard, paper, or plastic -- none of it), and yet hand out single-use plastic water bottles without the ability of the guests to recycle them in-room, nor fill their own bottles (which at least 90% of people carry these days) with filtered water from a water station on the premises. As they say, "vote with your wallet" -- and until these hotel owners and managers get the message, the wallet will go to other properties that more align with modern day values and expectations. G M, Owner at Hilton Garden Inn Savannah Historic District, responded to this review We truly regret that your most recent stay did not meet your expectations. Please accept our apologies, as your satisfaction is incredibly important to us, especially as a valued, loyal guest. We understand the frustration and the inconvenience caused to you due to our housekeeping and maintenance service. Your feedback is valuable and will be shared with the appropriate teams to ensure this does not recur in the future. It is never our intention to disappoint any of our guests regarding the recycling process or our parking fees. Our fees are posted on our website, and we apologize if there was any miscommunication on our part. On a positive note, we appreciate you acknowledging our prime location, and we always strive to provide each guest with an exceptional stay. We would like to regain your trust, and we hope you will give us that chance in the future. Scott HesterArea General Manager

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• User:Trek32752892706

  Trip type: Business

  Valet experience at Hilton Garden Inn, Savannah historic District

  29 Jun 2026

  Whole experience was excellent, no wait time picking up my car, extremely friendly and helpful upon entering and leaving. Kiersten was the attendant who me. Hard-working, making sure I had all my bags, and belongings before leaving. G M, Owner at Hilton Garden Inn Savannah Historic District, responded to this review We are glad that you had an overall wonderful experience at Hilton Garden Inn Savannah Historic District. It is great to know that our valet team member, Kiersten, left a great impression. We strive to provide each guest with an exceptional stay, and we will enjoy passing along your kind compliments. It was a pleasure hosting you, and we look forward to seeing you again soon.Scott HesterArea General Manager

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