Extended Stay America Premier Suites Seattle Bellevue Downtown

Recent Reviews: 412

• User:Deisy D

  Trip type: Family

  NASTY management + NASTY rooms

  19 Mar 2026

  DO NOT STAY HERE, especially if you have children or are a person of color. My Kids and I had the WORST experience here. For starters there is mold on the ceiling and walls in the bathroom, rooms are dirty, they left a used bar soap in the shower along with hairs. The floor was sticky at the entrance next to the fridge and our window was broken from the outside. The racism and humiliation I experienced from the manager I do not wish upon even an enemy. I was yelled at and belittled in front of my 5yr old child. All because she threw up on the bed sheets that I offered to pay for if necessary. After paying an insane amount for the dirty linen I was told I had to leave and they’d no longer be doing business with me. As I walked away the manager said “it’s always people like them!” and continued to yell racist and disgusting things no human should ever have to hear. I gladly left this place and am yet to receive a refund for the remainder of my nights paid for. ESA GM, General Manager at Extended Stay America Premier Suites - Seattle - Bellevue - Downtown, responded to this review Dear Guest, We are deeply sorry to hear about your experience and sincerely apologize for the distress caused to you and your family. The concerns you raised regarding cleanliness, room condition, and especially the interaction you described with our staff are extremely serious and not reflective of our values or standards. We do not tolerate disrespectful or discriminatory behavior in any form. Your comments will be shared with the housekeeping and management team for review. We truly regret the impact this had on your stay and appreciate you bringing it to our attention. We hope you will reconsider and allow us the opportunity to welcome you back.Sincerely,Hotel Management

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• User:Ericka R

  Trip type: Family

  Discriminatory experience

  27 Jan 2026

  I booked 2 rooms. One for me and my son. My son has autism, but is a 22 year old independent adult. The front desk employee looked at my son and said " autism right? I have to call our manager to make sure he's allowed to stay in a room by himself. " I told her he is an adult and he has his own ID. My son stims, but is super quiet and stays in his room the entire time. It was weird. I felt like they were making an assumption of his capabilities based on his disability and had already judged him in the 5 minutes she laid eyes on him. It was honestly one of the grossest interactions I've had in my life. They also put me next to someone who was banging on my wall until well past 5 in the morning when I needed to get up to take my son to surgery. Just an awful experience and awful stay. ESA GM, General Manager at Extended Stay America Premier Suites - Seattle - Bellevue - Downtown, responded to this review Dear 6erickar,We are truly sorry to read about your experience and the distress it caused you and your son, especially during an already stressful time. What you described is not how any guest should be treated, and we regret that our actions made you feel judged or uncomfortable. While our team sometimes seeks guidance to ensure safety and policy compliance, we recognize how this interaction may have come across and sincerely apologize. We are also sorry for the noise disturbance that disrupted your rest. Your feedback is being shared to help us improve our services and responsiveness. We appreciate you bringing this to our attention and hope you will consider giving us another opportunity to provide a far better stay.Sincerely,Hotel Management

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• User:Susan H

  Trip type: Family

  Well, it was a place to stay...

  09 Aug 2025

  We stayed here one night during a family vacation to Washington state (parents plus 2 college-aged kids). We just wanted an affordable stay the night before flying home. I can't say it was terrible, but it definitely didn't feel welcoming. Upon arrival, the entire front desk area looked like a store room, with many large cardboard boxes piled up behind the desk as well as in front of it. Every member of our party had to give the front desk clerk their ID to photocopy, which I've never encountered in all my decades of travel. She said it was because everyone is carded when they enter the building after hours. What kind of sketchy hotel was it, I wondered. The room was okay. The bedding was clean. The kitchen area has seen better days. One small bar of soap and one small shampoo for four people. Well, good thing we brought our own. Because it's an extended stay, people can cook, and our hallway smelled horribly of some type of ethnic cooking. All in all, it was okay, but I feel like for the money, we could have found a better place. ESA GM, General Manager at Extended Stay America Premier Suites - Seattle - Bellevue - Downtown, responded to this review Dear 377susanh, Thank you for being our guest. We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please know that we will follow up regarding these matters to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. Please return so that we can have an opportunity to provide you and your family with a better experience.Sincerely,Hotel Management

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• User:Paola L

  Trip type: Business

  Great stay!

  29 May 2025

  Great, easy stay. The rooms have everything you need. The bathroom was clean and equipped with plenty of towels. Bed was really comfortable. Easy check in and easy check out. And they have little snack for you every morning. Will definitely be staying here in the future. ESA GM, General Manager at Extended Stay America Premier Suites - Seattle - Bellevue - Downtown, responded to this review Dear paolal776, Thank you for sharing your experience. We are glad you enjoyed a smooth and comfortable stay and found everything you needed during your visit. We are especially pleased that the breakfast added a nice touch to your visit. Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Extended Stay America.Sincerely,Hotel Management 

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• User:Chibi V

  Trip type: Business

  Nice

  18 Apr 2025

  Amazing stay! Would come again. Staff very friendly. Clean room. The area is really nice to explore.Here for businessI would come again.They have a grab and go snack and good coffee The lobby was really clean. They have staff that speak different