Extended Stay America Tacoma Fife

Recent Reviews: 161

• User:RylissB

  Trip type: Solo travel

  The Good, the Bad and the Ugly

  25 Sept 2025

  The Good, the Bad, and the Ugly. The Good- I moved into Extended Stay because of their security after selling my home. I was impressed with the gates needing a key to enter. The security of the doors also needed a key to enter. And having the front desk attendant available 24 hours a day is reassuring. The housekeeping staff and the handyman/groundskeeper worked full time previously and kept the facility in top shape and clean. They were hard-working and friendly. You need to give Victor an award. That man is super hard working and can fix anything. The front desk personnel have always been friendly and helpful. Kudos to Joanna, Ally, Cheryl, Roni and Hope. Thank you. A nice smoking area was set up in the back of the facility with planter boxes of flowers, a bench and a cigarette disposal container. It’s far enough from the door smoke is kept outside. Thank you for trying to gather the smokers in one area. After the new ownership took over, new mattresses and TVs were delivered. WOW. THANK YOU. That is a big incentive to stay here longer. I like the new paved parking lot. The previous manager was let go. He often yelled at staff in front of guests and at guests. Nothing he said or did made any sense. He threatened to kick guests out (including me). Once when I tried to get clean bedding, he told me there was none available, but he would have some in an hour. An hour went by, then another hour, and another … and then announced in front of other guests at the front desk he was going to charge me extra money because he spotted dog hair on my bedding! I waited for 5 hours and then he went home without providing clean bedding.THE BAD - I don’t see many of the regular housekeeping staff anymore. And the ones that are left work fewer days but still with a smile. Their lack of hours shows, the garbage and doggie poop cans are often overflowing outside the facility. Cigarette butts and garbage everywhere else in the parking lots. This is a unique business with companies paying for out-of-town employees to stay. The paperwork does not seem very smooth; employees are often stuck with no paid rooms. THE UGLY – The front gate has been broken for months. The side doors that are exits only do not sound an alarm when people exit. The back door is open 24 a day, anyone can enter without a key. The parking lot is now providing a place for the druggies and women in the sex trade to hang out all night long. 2 days ago, a druggie/prostitute came up to my car after parking demanding to use my phone. Last night I was woken up at 2:30 am to cigarette smoke coming in a side door from a woman smoking outside an exit door that an alarm should have gone off when opened. Those side door alarms have been broken for months. This has happened several times. ESA GM, General Manager at Extended Stay America - Tacoma - Fife, responded to this review Dear RylissB, We sincerely apologize for the concerns you raised regarding housekeeping, security systems, and the issues with outside activity. Please know we are actively addressing these matters to improve safety and guest comfort. On a positive note, we are pleased to hear your kind words about our team members, including Victor, Joanna, Ally, Cheryl, Roni, and Hope, as well as the updates like new mattresses, TVs, and parking improvements. We have a strict policy prohibiting any illegal activities, both within and outside our premises, and we would like to learn more about the situation you encountered. Please be assured that we will thoroughly investigate the matter and take appropriate steps. Meanwhile, if we may be of further assistance, please reach the hotel directly. Thank you for bringing this to our attention.Sincerely, Hotel Management

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• User:Cat L

  Trip type:

  Best long stay hotel in Tacoma!

  23 Jul 2025

  I’ve spent almost 2 months here and genuinely it has been some of the most comfortable time I have ever spent in a hotel. Not only are the rooms and facilities clean, but the staff are all incredibly kind and friendly. They truly are amazing examples of their business motto “where genuine care is always there”, and you can see that from management to housekeeping. I’ll be recommending ESA, Fife to any friends and family planning on visiting in the future.

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• User:Samantha H

  Trip type: Solo travel

  Beware..

  08 Jul 2025

  Front desk ladies have been nothing short of friendly and always going the extra mile for myself and any others staying here. The manager has severe personality disorder issues.. one day you’re possibly dealing with the fakest nice guy and next day he’s a snake with a stick up his.. what you see is not always what you pay.. beware and take heed when giving him any sort of payment cards. If you disagree, he’ll just go in your room and start setting it for checkout or send a maid and call it the weekly stay over I never had while being there for almost 5 months. He’s great at picking and choosing his battles for the day.. usually every day. Just stay clear of Antonio’s path & you’re in safe hands here otherwise.. He’ll be sure to check you out promptly between 7-9am and cut your WiFi off too though checkout isn’t until 11am.. wanna dispute? He works “WEEKLY” (Mondays and Tuesdays usually..) 7-3! Good luck finding Waldo! Aside from all that - clean property for the most part, and the convenience of also being right next to the major freeway is a perk and the sound doesn’t affect your ability to sleep either! Their housekeeping and maintenance guy Viktor take great care of the property overall and ensure the rooms are comfortable and clean! I couldn’t be more thankful for the ladies at the front who made my stay a little bit enjoyable considering the circumstances! Thank you Joanna - Sheryl - Ali & maintenance/housekeeping! ESA GM, General Manager at Extended Stay America - Tacoma - Fife, responded to this review Dear S4664EXsamanthah, Thank you for taking the time to share your experience. We’re truly grateful for your kind words about our entire team, including the front desk, maintenance, and housekeeping, for the positive impact they have made. Their dedication to guest comfort and service is something we’re very proud of. However, we also want to sincerely apologize for the concerns you’ve raised regarding your interactions with one of our staff members. Your feedback is being taken seriously, and we are reviewing to ensure that all guests are treated with respect, transparency, and professionalism. We value your patience and hope to earn your trust again in the future.Sincerely, Hotel Management

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• User:Craig H

  Trip type: Family

  Absolutely great place

  11 Jun 2025

  Our stay here has been a long one but an enjoyable one. The management has always been accommodating and helpful. Front desk staff as well as housekeeping have enhanced the whole experience.....I would recommend this particular Extended Stay to anyone visiting the Tacoma area. ESA GM, General Manager at Extended Stay America - Tacoma - Fife, responded to this review Dear Guest, Thank you for taking the time to share such kind words about your extended stay with us. We’re truly grateful for your appreciation of our management and front desk team, and we’re delighted that our housekeeping staff contributed positively to your experience. It's wonderful to hear that our efforts to provide a comfortable, welcoming, and accommodating environment made your long-term stay enjoyable. Your recommendation of our location means a great deal to us. We're committed to continuing this level of service for all our guests. We truly appreciate your loyalty and look forward to welcoming you back to Extended Stay America.Sincerely,Hotel Management

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• User:ashleygoswick

  Trip type: Family

  Quiet & Friendly!

  21 Apr 2025

  I have been staying at the Extended Stay Tacoma-Fife location while waiting for permanent housing. The staff here is amazing!! I haven’t had any issues in the 6 months i’ve been here. They are very accommodating and just an overall good hotel to stay whether it be temporary lodging or a quick stop on your travels