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Hotel Nexus, Bw Signature Collection

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Hotel Nexus, Bw Signature Collection

locationNorth Seattle, Seattle - WA

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About Hotel Nexus, Bw Signature CollectionAbout Hotel Nexus, Bw Signature Collection

Location

This hotel welcomes guests in Seattle.

Facility

The hotel has a lift and features 169 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Children can enjoy the playground. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a refrigerator, a microwave and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The pleasantly heated water of the outdoor pool area guarantees comfortable swimming. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Hotel Nexus, Bw Signature Collection Amenities at Hotel Nexus, Bw Signature Collection

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sun terrace

LocationLocation

Map preview

Around this property:

Beach

24.1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

409

Very Good

381

Average

237

Poor

128

Terrible

151

Recent Reviews: 1306

  • User:Ronald P

    Trip type: Family

    Great experience, a little noisy, not their fault

    rating26 May 2026

    We were there for 3 1/2 months while my son was getting cancer treatment. While the hotel is a little old it is very clean and the rooms kept up. The bathroom did not give me the heebie jeebies and I am picky on my hotel bathrooms. The hotel rooms are a basic room and bathroom with a small fridge and microwave. The staff are very friendly and helpful. they worked very hard to accommodate every ones needs. Housekeeping was wonderful, they would pick up the extra trash we generated as needed and always willing to bring extra towels or toilet paper. The front desk was willing to work with us when we ran into insurance problems and always treated us with respect. The $5 breakfast is filling and tasty. We had as delightful a stay as possible when getting treated for cancer. The neighborhood is just off the I 5 and is definitely not residential. There is a fire/ambulance station nearby and there were a lot of sirens and traffic noise. We had no problems while we were there. On site laundry services were a big plus as was being within walking distance (.7 of a mile ) of the Light Rail, half a mile from a Walgreens and .3 of a mile from a Target. bridgit adala, General Manager at Hotel Nexus, BW Signature Collection, responded to this review Dear Ronald,Thank you so much for taking the time to share your experience with us. Hearing that we could provide a clean, comfortable, and welcoming environment for your family during such a challenging time means the world to our entire team.I am incredibly glad to hear that our housekeeping and front desk teams took great care of you, and that we could help ease some of the stress when navigating insurance adjustments. We completely understand that the nearby highway and emergency services can bring some city noise, and we truly appreciate your understanding regarding the neighborhood's layout. It is wonderful to know that our proximity to the Link Light Rail, Target, and Walgreens added some convenience to your extended stay.Please know that you and your son are in our thoughts, and we wish him the very best in his recovery. If your travels bring you back to North Seattle, it would be our absolute privilege to welcome you back.Warm regards,Bridgit AdalaGeneral ManagerHotel Nexus, BW Signature Collection

  • User:Honore d

    Trip type: Solo travel

    Shocking bill - 7 transaction one night

    rating01 Apr 2026

    Stayed one night. Room was fine. Only one shocking surprise after checkout is that there were 7 (seven) transactions on my Visa card for ONE overnight stay. Only informed of a $75 deposit on check-in. Never handed a printed receipt on checkout. Breakfast ought to be included but they charge $5. Also, I feel I was overcharged for a meal at the adjacent Saffron restaurant. Otherwise, I enjoyed my stay bridgit adala, General Manager at Hotel Nexus, BW Signature Collection, responded to this review Dear honored390,Thank you for choosing to stay with us and for taking the time to share your feedback. While I am glad to hear you found your room to be satisfactory, I sincerely apologize for the confusion and frustration regarding the charges on your account.To clarify the multiple transactions you are seeing, it is common for banks to show several temporary authorisations during a stay—typically one for the room and tax, and another for the security deposit. These are not actual charges but "holds" placed by your financial institution. When we finalise your bill at checkout, these holds are released, though it can take 3–7 business days for your bank to reflect that change.I would like to resolve this for you directly. Please feel free to reach out to me at the hotel so I can investigate these transactions and ensure everything is corrected.We look forward to serving you better in the future.Best regards,Bridgit AdalaGeneral ManagerHotel Nexus, BW Signature Collection

  • User:Steven P

    Trip type: Solo travel

    Clean, quiet, but no breakfast anymore

    rating29 Mar 2026

    Clean, updated motel used mostly by patients at the nearby hospital. Used to serve a good, hot, free breakfast. No longer good donut shop very near. bridgit adala, General Manager at Hotel Nexus, BW Signature Collection, responded to this review Dear stevenpT1453EL,Thank you for taking the time to share your feedback. I am pleased to hear that you found our property clean, quiet, and convenient for your needs during your visit. We take great pride in maintaining an updated and comfortable environment for our guests.I also appreciate your honest comments regarding our breakfast service. We understand that this was a valued part of the experience for many of our long-time guests, and I apologize for any disappointment its absence may have caused. We are constantly evaluating our amenities to ensure we are meeting the evolving needs of our travelers, and feedback like yours is essential to that process.It is great to know you found the nearby donut shop to be a good alternative, and our front desk team is always happy to provide additional local dining recommendations to help start your day off right.We value your loyalty and hope to have the opportunity to welcome you back again soon.Best regards,Bridgit AdalaGeneral ManagerHotel Nexus, BW Signature Collection

  • User:G C

    Trip type: Couples

    I'd take a pass

    rating29 Mar 2026

    We were disappointed with our stay at this property. We are lifelong Best Western customers and were surprised at the run-down condition of our room. The heater made an intermittent howling noise, and there was only one worn out office chair in a double occupancy room. The towel rack in the bathroom was broken and hanging at a 45 degree angle AND there is a $10/day charge for parking. Half the time the parking spaces close to our unit (that we paid for) were taken by restaurant patrons. We've stayed at BW in Hawaii (The Pioneer Inn which unfortunately burned in Lahaina), Medford Oregon, and all over Italy and have always had very pleasant stays. Not so much here. bridgit adala, General Manager at Hotel Nexus, BW Signature Collection, responded to this review Dear Guest,Thank you for being a loyal Best Western member and for sharing such detailed feedback.It is clear that we missed the mark during your visit to Hotel Nexus BW Signature Collection.I sincerely apologise for the maintenance issues you encountered.I have shared your comments with our maintenance team to ensure these items are repaired immediately.We are also looking into the seating in our double occupancy rooms to ensure they are properly equipped and comfortable.We value your loyalty to the brand and hope you will give us another chance to provide the quality stay you have come to expect from Best Western.Sincerely,Bridgit AdalaGeneral Manager

  • User:mscork2

    Trip type: Family

    I can always count on you.

    rating03 Feb 2026

    Very kind and understanding of our reason to stay there because it is close to UW Medical where my husband was a patient. Also appreciate the discount in the cost because of that. You also address any problems that we found in our room, like toilet running or the bed frame squeaks. I also appreciate the wake-up call at a designated time in the morning for which we need to get ready in time to go to the hospital for check-in. bridgit adala, General Manager at Hotel Nexus, BW Signature Collection, responded to this review Dear mscork2,Thank you so much for taking the time to share such wonderful feedback about your stay with us.We always strive to deliver the best possible experience, and I’m truly glad to hear we achieved that during your visit. We're honored you chose Hotel Nexus as your home away from home.As a token of our appreciation for your loyalty to Hotel Nexus and the Best Western brand, I’d like to extend a 10% discount for one night to be used on a future stay. Please note that this offer is valid exclusively at Hotel Nexus – BW Signature Collection in Seattle, Washington.Whenever you're ready to book, feel free to reach out to me directly — I’ll be happy to assist in setting everything up.My team and I look forward to welcoming you back for another wonderful stay soon!Warm regards,Ann RanaAssistant General ManagerHotel Nexus, BW Signature Collection

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