Aiden by Best Western @ Sedona

Name: Aiden by Best Western @ Sedona
Address: 2545 W Highway 89a, Sedona - AZ, united-states
Telephone: +44-204-505-9777
Rating: 3.8

West Sedona, Sedona - AZ, United States

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About Aiden by Best Western @ Sedona

location

This Sedona hotel is located near the Coffee Pot and Chapel of the Holy Cross. Other nearby points of interest include the Devil's Bridge, Bell Rock and Montezuma Castle National Monument. Red Rock State Park (around 15 minutes’ drive), Out of Africa Wildlife Park (around 35 minutes’ drive), Walnut Canyon National Monument (around 1 hour’s drive) and the Grand Canyon (around 130 minutes’ drive) are also in the vicinity. It is around 5 minutes’ drive to Sedona town centre, a 15-minutes drive to Sedona Golf Resort and 70 minutes from the Arizona Snowbowl.

facility

The hotel has 22 single rooms and 44 double rooms, which are located on 3 storeys and are reachable by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a safe and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the mountain view from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Further amenities include an ironing set and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and 66 non-smoking rooms.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis, fishing and horse riding are available. Water sports enthusiasts are offered canoeing. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A wellness area with a spa is available at the hotel.

meals

Various dining options are available, including a breakfast room, a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A continental breakfast gives guests many appetising reasons to get out of bed in the morning. Delicious set menus are available at lunch and dinner. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Aiden by Best Western @ Sedona

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Picnic area
General Services
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  Doctor on call
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Outdoor Activities and Sports
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  Outdoor sports
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Fireplace
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Gym
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Airport

5000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

280

Very Good

416

Average

215

Poor

Terrible

Recent Reviews: 1035

User:John S
Trip type: Family
Horrible hotel.
06 Sept 2026
We made reservations that included breakfast. Got there, no breakfast. Coffee maker in room was broken. They didn't replace it. We went to front desk and girl said the hotel's coffee maker was also broken (Aug 28-sept3). They didn't offer any coffee they had in another container until I asked. The toilet seat wasn't even attached!! lol, you know the made had to know. I would not recommend this hotel to anyone. Too many other options in Sedona. TV didn't work, but the older lady at the desk came and worked on it for 20 minutes and got it working. John Stringer. Room 111 Lonnie Lillie, General Manager at Aiden By Best Western Sedona, responded to this review Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Lonnie LillieGMAiden by Best Western Sedona
User:jssc21
Trip type: Couples
Very hotel for a short stay
27 Jun 2026
Lovely clean room with a great view, Pool area was small but adequate, outside space was niceWe had vouchers for breakfast which was very goodI had booked via booking.com and I got charged twice still trying to sort it out. Not happy about that
User:Clay L
Trip type: Business
Get rid of the alarm clocks, or turn them off before guests arrive
24 Apr 2026
This is a really nice hotel for the price. The rooms are clean. The bed was comfortable. It has everything you need, including a pool, massage chair, and a fire pit. So what pray tell makes me take off three stars? The rooms have one of those old school alarm clocks built in. It was set for 6 AM, on the one day of this entire trip that we were supposed to sleep in. The hotel staff did not bother checking that when turning over the rooms I guess. The most obnoxious high-pitched alarm, that sounds like a smoke detector, jolting me awake. I spent three minutes trying to figure out how to turn it off, and I couldn’t unplug it because it was hardwired into the back of the bed or something, no visible access to the plug. So much for the one good night of sleep I was supposed to get on this trip. Note to hotel staff: if you’re gonna put alarm clocks in the room, make sure they are not set when guests arrive. We can set our own alarms. Please and thanks. Lonnie Lillie, General Manager at Aiden By Best Western Sedona, responded to this review Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I have brought your issue to my housekeeping's attention. Thank you for letting us know. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Lonnie LillieGMAiden by Best Western Sedona
User:Hike2dy
Trip type: Couples
Great stay!
23 Apr 2026
Our room was amazing. Beautiful views from our balcony! The beds were comfortable as long as you didn’t get too close to the broken down edges. Truly the only thing that keeps me from leaving 5 stars was zero breakfast. Expensive best western without breakfast just leaves me feeling like I didn’t get my money’s worth. Lonnie Lillie, General Manager at Aiden By Best Western Sedona, responded to this review Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. I am happy to hear you enjoyed the rooms and yes those views are amazing for sure. Thank you for brining the edges of the beds to my attention. I will look into this for future guest. We hope you will come back and see us again soon.Sincerely,Lonnie LillieGMAiden by Best Western Sedona
User:F1626AGrichardo
Trip type: Couples
Would be overpriced by half the cost
15 Apr 2026
Far overpriced for what you get. Terrible bed. No breakfast offered except a 10% discount coupon at an overpriced restaurant. No community maps offered. Grungy elevator and hall. Lonnie Lillie, General Manager at Aiden By Best Western Sedona, responded to this review Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 9282821533.Sincerely,Lonnie LillieGMAiden by Best Western Sedona