DoubleTree by Hilton Hotel St. Augustine Historic District

Name: DoubleTree by Hilton Hotel St. Augustine Historic District
Address: 116 San Marco Ave, St Augustine Area - FL, united-states
Telephone: +44-204-505-9777
Rating: 4.5

City Area, St Augustine Area - FL, United States

Share this Deal share

About DoubleTree by Hilton Hotel St. Augustine Historic District

location

This hotel is located right in the heart of St. Augustine.

facility

The hotel has a lift and features 97 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The heated indoor and outdoor pools, filled with salt water, make for soothing swimming and true relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, basketball and golf. Water sports enthusiasts can enjoy jet skiing and sailing. Guests can enjoy a wide range of indoor sports, including a gym, billiards, bowling and aerobics. A spa and a sauna are available in the wellness area.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at DoubleTree by Hilton Hotel St. Augustine Historic District

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  Shops
- -
  Conference Room
- -
  Room Service
- -
  Bicycle Hire
- -
  Elevator/ Lift
- -
  Parking
- -
  Smoking rooms
- -
  Wifi
- -
  EV Charging Station
Beauty and Spa
- -
  Spa
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Reception
- -
  Sun Deck
General Services
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
- -
  Wheelchair
Hotel Type
- -
  Family-friendly Hotel
Hygiene
- -
  Contactless check-in/-out
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Restaurant
Object Information
- -
  Fax
Outdoor Activities and Sports
- -
  Outdoor sports
Payment
- -
  ATM
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Fridge
- -
  TV
- -
  Room service
- -
  Toiletries
Security
- -
  Fire extinguishers
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Outdoor Pool(s)
- -
  Swimming Pool
- -
  Gym
- -
  Golf
- -
  Events

Location

Around this property:

Hospital

1000 m

Attraction 1

88000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1446

Very Good

472

Average

121

Poor

Terrible

Recent Reviews: 2117

User:Odyssey15207608027
Trip type: Family
Fun with Family
05 Mar 2026
Great location. Very clean. Staff was very friendly & professional Gary G, at DoubleTree by Hilton St. Augustine Historic District, responded to this review Thank you for taking the time to leave us a review. I am pleased to hear that you enjoyed your stay with us. We hope to see you again soon.
User:David B
Trip type: Couples
Hotel Needs a facelift - and stick it to you on parking
24 Feb 2026
Hotel needs a facelift, several things in my room did not work- one thing that is concerning is that they charge $25 a day for parking- So when you book the room there whatever the price is, you cannot stay there for that price since they do no let you know about parking fees, unless you read the fine print on the property- so if you are driving and on a budget there are Hampton Inn's close by- I would not stay there again, this does not keep up the high standards of other Doubletree's - Gary G, at DoubleTree by Hilton St. Augustine Historic District, responded to this review Thank you so much for taking the time to leave us a review. I am sorry to hear that we did not exceed your expectations. We use your comment to continually improve our service. We hope to see you again in the future.
User:akebera
Trip type: Family
Perfect Stay
05 Feb 2026
Location is perfect. Across the street from Our Lady of La Leche. Walking distance to Old Town. The trolley drives by. Went with my daughter. Room is a nice size, beds were comfortable. Bathroom is big, has all the amenities. There's a mini fridge, iron. Very clean. Lobby is also nice, they have coffee and water. There's a gym, restaurant and bar. Free wi-fi. Parking is extra. Will definitely stay there again. Gary G, at DoubleTree by Hilton St. Augustine Historic District, responded to this review Thank you for taking the time to leave us a review. I am pleased to hear that you enjoyed your stay with us. We hope to see you again soon.
User:Dirk V
Trip type: Couples
Mold, Dirty Bedding, and Poor Front Desk Conduct
29 Jan 2026
Our stay at DoubleTree by Hilton St. Augustine Historic District was deeply disappointing from start to finish.At check-in, the front desk agent was rude and uninterested. She made comments implying that the area was unsafe, clearly to upsell us on paid parking. We were told, “Don’t look up when your windows get smashed in... it happens.” This felt inappropriate and misleading, especially since street parking in the area is free and commonly used. And the area is very safe.Once in the room, the issues only escalated. The room had an unpleasant smell, and the bedding was unacceptable. All four pillows were visibly sweat-stained, and the bedding itself was disgusting. To their credit, another staff member was very kind and helped change the bedding with us.After finally settling in, I went to take a shower, only to discover extensive mold in the bathroom. We reported this to the front desk employee, who moved to a new room.Unfortunately, the second room had the exact same issues: smell, four sweat-stained pillows, dirty bedding, and mold in the shower. At that point, we had no confidence that the situation would improve, so we checked out and left the hotel entirely.We also contacted Hilton customer service, but they did not meaningfully help resolve the situation. The only alternative offered was moving us to a hotel at roughly half the price of what we originally paid, which was not an acceptable solution given that the issue was cleanliness and standards, not a preference downgrade.We ultimately stayed at the AC Hotel St. Augustine at a similar price point, and the contrast could not have been clearer: spotless room, clean bedding, modern facilities, and a genuinely friendly and professional front desk staff.For a Hilton-branded hotel, the cleanliness standards, front desk conduct, and lack of effective customer service were unacceptable. I would not stay here again and cannot recommend it. Gary G, at DoubleTree by Hilton St. Augustine Historic District, responded to this review Thank you very much for taking the time to leave us a review. I am sorry to hear that we did not exceed your expectations. We use your feedback to continually improve our service. We hope to see you again in the future.
User:Lagar_7
Trip type: Couples
Good location
22 Jan 2026
I picked this hotel for two reason. First it was close to town.As an older couple it took us about 20 minutes to get into restaurants.Second was the EV charging station. They only have one and it's NOT a fast charger. It's a level 2 charger.If you want Wifi you have to be a honors member. You can't download anything.They do have free coffee available in the morning with hot water for tea but no decaf coffee was available .They have a small restaurant where you can breakfast for between 15-17 dollars. If you walk up the street Dennys has a good breakfast.Room was clean but rug should be replaced. Gary G, at DoubleTree by Hilton St. Augustine Historic District, responded to this review Thank you for taking the time to leave us a review. I am sorry to hear that we did not exceed your expectations. We use your feedback to continually improve our service.