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The Ponce St. Augustine Hotel

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The Ponce St. Augustine Hotel

locationCity Area, St Augustine Area - FL, United States

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About  The Ponce St. Augustine HotelAbout The Ponce St. Augustine Hotel

location

The hotel enjoys an ideal location within 800 m of local attractions, the sightseeing trolleybus and trains. There are plenty of restaurants and bars within walking distance and it is a 10-minute walk to the centre of St Augustine and St Johns River and just a 5-minute drive to Anastasia State Park. A 10-minute drive away, guests will find the Greyhound Bus station, St Augustine beach and the Outlet Malls. The area's attractions include the oldest house in the US and the Flagler Museum (both 1.5 km). St Augustine Airport is some 3 km away and it is just under an hour by car to Jacksonville.

facility

84 rooms, including 5 suites, apartments, 18 single rooms and 58 double rooms, are located on 2 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a safe, a cash machine and a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film lovers are sure to find just what they're looking for in the cinema's listings. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. A conference room is available for conferences, lectures and meetings.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer is also provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, golf, fishing and horse riding. With windsurfing, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include bowling and squash. A spa, a sauna and solarium are available in the wellness area. In the evenings, guests can unwind to live music.

meals

Various dining options are available, including a restaurant, a breakfast room and a bar. A continental breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

 Amenities at The Ponce St. Augustine Hotel Amenities at The Ponce St. Augustine Hotel

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Room Service

    • -

      Pets

    • -

      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Spa

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Outdoor Furniture

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      Picnic area

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      Sun Deck

  • Distances

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      Beach

  • General Services

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      Concierge

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      Multilingual Staff

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      Pool/ Beach towels

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      First-aid services

  • Meals

    • -

      Bar

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      Restaurant

  • Object Information

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      Fax

  • Payment

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      ATM

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

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      Fridge

    • -

      TV

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      Closet

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      Fireplace

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

    • -

      Swimming Pool

    • -

      Golf

LocationLocation

Map preview

Around this property:

City Centre

1000 m

Tourist Centre

1000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

308

Very Good

179

Average

105

Poor

42

Terrible

36

Recent Reviews: 670

  • User:cesiahr2021

    Trip type: Family

    Nice and clean budget friendly hotel

    rating08 Aug 2026

    Great location. Friendly staff. Clean room. General Manager, General Manager at The Ponce St. Augustine Hotel, responded to this review Thank you for your five stars! We're so glad you enjoyed everything from our convenient location to our wonderful team and clean rooms during your stay at The Ponce St. Augustine Hotel. We appreciate your kind words and hope to welcome you back again soon.Renee G
  • User:maureen L

    Trip type: Couples

    Budget Expectations, Ritz-Level Surprise

    rating02 Jul 2026

    The Ponce Hotel in St. Augustine actually managed to surprise me. As usual, my Olympic-level penny-pinching caused me to lower my standards so far that this place felt like the Ritz.The fresh hot coffee was delicious, the towels were folded like tiny Buckingham Palace sculptures, and I thought we’d finally broken our streak of weird hotel experiences…Then we went to the pool.A very enthusiastic group of new friends seemed a little too eager to recruit us into the hot tub. We politely declined the social experiment, wandered over to the pool instead, and ended up having a peaceful twilight swim under the stars.The hotel was spotless, the staff was wonderful, and despite our brief cameo in someone else’s pool party, we’d definitely stay here again. General Manager, General Manager at The Ponce St. Augustine Hotel, responded to this review Dear Maureen,Thank you for leaving us a perfect rating. We are glad you appreciated the details and hard work that our team puts into everything we offer. From our coffee to our pool, it delights us to know that you had an enjoyable experience. Having you as a guest was a pleasure, and we look forward to welcoming you back. Renee G
  • User:Megan N

    Trip type: Family

    Always feels like you are home

    rating01 Jul 2026

    Lindsey is the most hospitable person.She is absolutely amazing and was very accommodating when we checked in early. My daughter and I have been doing staycations at this hotel because it’s our absolute favorite. Everything is so perfect and we have made life long friendships here. Thank you! General Manager, General Manager at The Ponce St. Augustine Hotel, responded to this review Thank you for being a loyal guest and for sharing your experience! We're thrilled that Lindsey takes such good care of you and that you and your daughter enjoy spending staycations at The Ponce St. Augustine Hotel. We're humbled that you feel at home here, and we look forward to our next opportunity to welcome you back.Renee G
  • User:Jeebarsky

    Trip type: Family

    Nice hotel, but needs serious work on controlling moisture

    rating17 Jun 2026

    My sister and I stayed at the Ponce Saint Augustine this past week. The staff is very nice. The location is a bit away from the historic district. But I knew that before even booking. My major concern with the hotel is their inability to control the humidity in the rooms. We woke up one morning and the floor was soaking wet. I called the front desk and stated my concern and I was told to put the air-conditioning between 66 and 70°F in order to control the humidity in the room. That can make for some very uncomfortable sleeping. I noticed one morning that there was a gap between the door frame and the floor. Which was allowing the humidity from outside to come in. We changed rooms initially when we got there because the first one we were going to stay in, had a rather musty smell to it. The second room was better. But still had problems controlling the humidity in the room. General Manager, General Manager at The Ponce St. Augustine Hotel, responded to this review Thank you for your review. We're disappointed to learn about any discomfort you experienced, though we appreciate your candor. We truly want our guests to have the best, most relaxing stay possible, and we'll take steps to ensure these concerns are addressed so we can improve our guest experience. If you're back in the area, we hope you consider a return visit as we continue to work on evolving as a destination.Renee G
  • User:Gloria S

    Trip type: Family

    Nice place with a great view

    rating02 Jun 2026

    Convenient location. Cindy and the rest of the staff was friendly. Everything was clean and they were responsive when we needed anything. General Manager, General Manager at The Ponce St. Augustine Hotel, responded to this review Dear Gloria, We are delighted you enjoyed the charm of The Ponce St. Augustine Hotel. It is wonderful to hear our convenient location enabled you to relax and feel at home. Cindy truly is the best, isn't she? We are lucky to have her on our team, and your kind words will mean a lot to her. Our goal is to make you feel like you have stepped into paradise, so we are pleased you enjoyed our pristine rooms. Thank you for your glowing review, and we look forward to impressing you again soon. Renee G

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