Extended Stay America Tampa Airport Spruce Street

Recent Reviews: 190

• User:Judea L

  Trip type: Family

  Bad customer service

  09 Jun 2026

  My knees has a room here at this extended.Stay where they are allowed to loot in front of the building and smoke and solicitate sex. I was just a guest overnight here with my niece because she had a job interview from that.For mcdonald's down the street and I was gonna be the babysitter until she found a babysitter , but this lady here I don't know her name is kayla or maxine because they said her name was both. My problem with this lady is she doesn't know how to approach a person. I have 2 small s***, they don't weigh over 7 pounds. Apiece, there, purebreds and train she told me that if I did not leave the property that she would have to charge my niece $,25 a day per each dog. But who said I was staying here, I said I was showing up to babysit for my niece? Now , if you have a problem with that , that's what you should've said , because my two dogs are never issue , but the people outside laundering , looting and whatever else they do here , drugs..hun. She said, if I needed to stay here, I could have worked out something with my dogs, I did not need to stay here and the issue should have been open and close because I was I said I wasn't staying here another night but she wanted to call my niece and reiterate what she said to me so I had a problem with that, because like I said, you have people just hanging outside the building sitting on your sign, smoking in front of the building, and I did nothing but take my dogs outside.. And she is black , and I think she takes her job too serious , especially when it comes to her own race. My reviews have totaled over 450000 views.So they must account for something.

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• User:Cyril K

  Trip type: Solo travel

  A WELL-MANAGED PLACE DELIVERS ON VALUE

  06 Apr 2026

  Very close to the airport, you can walk to the International Plaza mall, Whole Foods is less than 5 minutes away, Publix is about 7. There is a large green space for your dog to enjoy. Rooms are well-designed and have been just refreshed (but you will have to do dishes by hand). 4k TV with open HDMI ports (pack your Apple TV with an HDMI cable). The place is very well run

• User:Kirill Z

  Trip type: Solo travel

  I WISH All Extended Stay Hotels were like this

  30 Mar 2026

  next door to the International Plaza mall & to the airport. Family-like Atmosphere. Very well-managed . Rooms & common areas have been recently refreshed" ESA GM, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review Dear Guest, We are delighted you chose to stay with us at Extended Stay America. It’s wonderful to know the warm, welcoming environment and refreshed spaces made such a strong impression during your visit. Our team works hard to ensure every guest feels comfortable and well cared for throughout their stay. We truly appreciate your kind words and support, and we look forward to welcoming you back the next time you are in the area.Sincerely,Hotel Management

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• User:angieaX7646ML

  Trip type: Business

  Great experience!!

  30 Mar 2026

  Great experience on a quick business trip!! The staff were friendly, facilities clean and hotel close to bars, food, and entertainment! Couldn't have asked for a better experience while visiting Tampa!

• User:cborelly

  Trip type: Business

  A Comedy of Errors and Zero Privacy

  04 Mar 2026

  I recently stayed at this property for three nights, and it was a consistently poor experience from check-in to check-out. I would not recommend this hotel to business travelers or anyone valuing privacy and basic service.Major Issues Encountered:• Security & Privacy Breach: Upon check-in, the receptionist was visibly confused by the system. After "correcting" my reservation, I was assigned a room that was already occupied. Walking into a room with people inside is unacceptable and made me feel intimidated regarding my own privacy for the rest of the trip.• Sleep Disruption: At 1:00 AM on my first night, the emergency alarm went off for no reason and blared for nearly 30 minutes because staff didn't know how to disable it. I arrived at my office the next day exhausted and sleep-deprived.• Inexplicable Housekeeping: I returned to find that housekeeping had removed the shower curtain and all toiletries from the bathroom. Strangely, they had taken my personal items and stuffed them into a bag near my suitcase. I reported this to the front desk; they promised a solution, but nothing was ever fixed.• False Advertising (Breakfast): The hotel claims to include breakfast. In reality, it is merely a coffee station with instant oatmeal packets. Calling this a "breakfast" is a stretch at best.Final VerdictBetween the lack of basic amenities (no shower curtain, no soap, no shampoo), the security lapse of double-booking a room, and the noise issues, this was a highly uncomfortable stay. Definitely not a good option in the Tampa Airport area. ESA GM, General Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review Dear Guest, We regret that the experience described is certainly not the level of comfort or professionalism our team works to provide. Guest privacy and proper room assignment remain extremely important, and your concerns regarding check-in, along with the late-night alarm disruption, have been shared with our team so that procedures remain clear and consistent moving forward. Additionally, our housekeeping service is intended to maintain a welcoming space. While we sincerely empathize with your situation, please know our intention is always to provide our guests with a comfortable and enjoyable experience. In addition, our complimentary grab-and-go breakfast is designed to provide a quick, convenient start to the day. Every perspective shared helps improve the experience for future visitors, and our team truly appreciates the opportunity to learn from this situation. Thank you once again for bringing this to our attention.Sincerely,Hotel Management

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