Red Roof Inn Tampa Fairgrounds - Casino

Recent Reviews: 400

• User:tommyleveston

  Trip type: Business

  Racism and discrimination at the Red Roof Inn

  10 Jun 2026

  I had an extremely troubling experience at this hotel that left me feeling disrespected, discriminated against, and unwelcome.When checking in, I simply asked when the hotel began requiring a security deposit. I have stayed at this property before and had never been asked to pay one. My question was not a refusal to pay—I was simply seeking clarification regarding what appeared to be a change in policy.Instead of professionally explaining the policy, the front desk clerk, identified as Shiv, immediately became confrontational and threatened to cancel my reservation and call the police. I found this response completely unnecessary and disproportionate to the situation. I had not raised my voice, made threats, or refused payment.Because I booked through Priceline, I contacted their customer service department for assistance. The Priceline representative attempted to contact the hotel directly, but according to the representative, the front desk clerk refused to answer the phone. After I ultimately paid the deposit, the clerk acknowledged that he had threatened to cancel my reservation and involve law enforcement.The most disturbing part of my experience occurred during checkout. The clerk stated, “We are doing better than you,” and further commented that they did not care about $50 and that I should not travel if I could not afford it. I interpreted these remarks as insulting, demeaning, and discriminatory. As an African American customer, I was particularly troubled by the context of these comments and the treatment I received throughout the interaction.I have stayed at this property in the past without incident. The primary reason I chose this hotel was its convenient location near my truck service shop and the truck stop on US-301, as well as its affordability. However, after this experience, I will not be returning.What should have been a simple question about a deposit policy escalated into threats, disrespectful comments, and conduct that I found discriminatory and unprofessional. I hope management thoroughly investigates this matter, reviews any available surveillance footage and reservation records, and takes appropriate action to ensure other guests are treated with dignity and respect.Based on this experience, I cannot recommend this property to other travelers, business professionals, or families.

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• User:Rachel Celia G

  Trip type: Family

  Rude attendant

  26 Apr 2026

  There is ZERO reason to be as rude as the woman handling the day business..the phone charger in the room I was in stopped working and my phone died. So no alarm. I tried to tell her that it was a malfunction in the room that caused me to be delayed and she didn’t want to hear it. Turned around & walked away while I was talking to her. So rude!! Madison Velian, Marketing at Red Roof Inn Tampa Fairgrounds - Casino, responded to this review Dear Rachelceliag,Thank you for taking the time to write a review of your stay at the Red Roof Inn Tampa Fairgrounds - Casino. We're disheartened to hear about the situation you described regarding the interaction that you encountered with our attendant. We will share your feedback with our management to ensure that your concerns are fully addressed.We aim to provide you with an exceptional experience at Red Roof. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,HarleyRed Roof ManagementRediResponse Specialist

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• User:Angela K

  Trip type: Couples

  Worst motel ever

  28 Dec 2024

  The worst motel I have ever seen...deadbolts don't work stains on both beds hair in ice bucket floors nasty holes in the walls nothing like pictures on line show also mold on the ac...carpets very dirty...windows and mirrors gross....don't believe on line photos....no breakfast no restaurant at the motel...there is a restaurant next door also there is a convention store Madison Velian, Marketing at Red Roof Inn Tampa Fairgrounds - Casino, responded to this review Dear Angela, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Tampa Fairgrounds – Casino. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the the unclean floors, the stained beds and other concerns mentioned. Please accept our sincerest apologies for the impact these issues had on your stay. At Red Roof we strive to deliver a clean, comfortable and value-based stay to all guest, so it was disheartened to read that this was not met during your visit with us. I can assure you that I have brought your feedback to management's attention in an effort to ensure your experience is not repeated.Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ToujanaRed Roof Management RediResponse Specialist

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• User:Sandra D

  Trip type: Family

  Nast, nasty, nasty

  13 Oct 2024

  I’m sure this will be rated 2/10, but they don’t allow you to rate it “0”. The pictures online, made the motel look clean. It wasn’t. It was disgusting. We booked it after hurricane Milton, because we knew our homes did not have power, and we wanted to get closer to our homes. The lobby was gross, but our room… nasty. Filthy comforter, sheets that looked used, nasty refrigerator, dirty floor, no internet. The air conditioner worked fine. The room temp was comfortable. We decided to go home and sleep in our home with no power, no air conditioning, rather than sleep here. Madison Velian, Marketing at Red Roof Inn Tampa Fairgrounds - Casino, responded to this review Dear Sandra D,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. I am happy to hear that the air conditioner worked fine. However, you expressed that the hotel was not a reflection of what was advertised, there was no internet, the uncleanliness of the floor, room and refrigerator along with the other concerns you highlighted hindered your experience. This was truly disheartening to hear, and we do sincerely apologize. I will be sharing your feedback with management in an effort to address your concerns. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback and we ask that you give us another opportunity to make a better impression on your next visit to one of our other Red Roof locations.Sincerely,Samantha Red Roof Management RediResponse Specialist

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• User:Michelle u

  Trip type: Family

  Do not do it!!

  08 Oct 2024

  Do not do it! I don’t know who would give this a good review unless they are buying reviews. This is disgusting. Hopefully I can attach the coffee bar photo that sent us running & more than willing to sacrifice the deposit. And this is a public space. Horrible. Madison Velian, Marketing at Red Roof Inn Tampa Fairgrounds - Casino, responded to this review Dear Michelle,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN TAMPA FAIRGROUNDS - CASINO. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with your overall stay. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,LaTundeRed Roof Management RediResponse Specialist

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