Had an amazing time despite the fact that most of the mountain was closed. We ended up getting some snow at least! Unfortunately the chair lift was not operating so we did have to take the shuttle but it wasn’t too bad. If it was that would have been very convenient. The ski shop was very convenient for storing gear overnight. The pool, hot tub, saunas and warm igloos were so great after our ski days as were the cookies, cocoa and s’mores everyday. We didn’t get to check out the movie area but that’s a bonus for families who don’t ski a whole day and want some down time. Guess we was great for breakfast on slower days and are ate at the cafe for days we wanted a quicker meal. Makato was just ok for us. Altitude sickness was a thing for my daughter and I so just be prepared it may take a day or two to acclimate. Lots of advil! Overall would stay again.
User:Safari305361
Trip type:
Just didn’t feel leaving the hotel at all
29 Mar 2026
Got to wake up to a beautiful riverside view, which made our morning truly special. The hospitality at this hotel was exceptional—everything from the ambiance to the service stood out. The staff were incredibly friendly and attentive, making the entire experience feel seamless and welcoming. We were so impressed that we’ll definitely be seeking out Hyatt hotels for our future stays.
Hyatt Hotels and Resorts, General Manager at Grand Hyatt Vail Resort and Spa, responded to this review
Hi Safari305361,Thank you for your wonderful review and for staying with us. We’re so glad to hear you enjoyed waking up to the beautiful riverside view. It truly is a special way to start the day. It’s also great to know our hospitality, ambiance, and attentive staff helped make your stay seamless and memorable. We truly appreciate your kind words and are honored that this experience has inspired you to seek out Hyatt hotels for future travels. We look forward to welcoming you back again soon.Best Regards,Brittney C.
User:Andrea M
Trip type: Business
Love the Grand Hyatt Vail so much!
27 Mar 2026
I love The Grand Hyatt Vail. its in such a beautiful location with such amazing facilities. swimming in the pool by the stream; chilling in the cold plunge and hot tubs are just a few of the things I love to do. and makoto is our favorite restaurant!
Hyatt Hotels and Resorts, General Manager at Grand Hyatt Vail Resort and Spa, responded to this review
Greetings, Andrea!Thank you for your review! We are glad to hear that you enjoyed your stay. Thank you for choosing to stay with us, and we look forward to welcoming you back soon!Best Regards,James
User:Ramblingdog
Trip type:
Excellent Vail Ski Accommodations!
23 Mar 2026
We decided to stay at the Hyatt Grand Vail for our spring ski vacation. The friendliness and professionalism of Polina and Victoria at the front desk made this stay quite memorable. I'd like to give an extra shout out to valet staff members Brodie, Evan, Shawn, and Ben. They were very accommodating and efficient at managing our vehicle. The hotel was very convenient to get on the slopes and the evening live music and activities made this hotel an inviting place to stay. I would highly recommend!
A H, Owner at Grand Hyatt Vail Resort and Spa, responded to this review
Hello Ramblingdog,Thank you so much for choosing Hyatt Grand Vail for your spring ski vacation and for taking the time to share such a thoughtful review! We’re thrilled to hear that Polina and Victoria helped make your stay memorable with their friendliness and professionalism. We’ll be sure to pass along your kind words to them.We also truly appreciate the shout‑out to our valet team—Brodie, Evan, Shawn, and Ben will be delighted to know they made a positive impact on your experience. Providing efficient, warm service is something we take great pride in.It’s wonderful to hear that our convenient slope access and evening live music added to the enjoyment of your stay. We’re grateful for your high recommendation and can’t wait to welcome you back for another great visit to Vail!Kindly,Adam Lewis, Hotel Manager
User:Aaron T
Trip type: Family
Love GHV and the Spa. Improvements across the whole organization bring welcome with low snow pack.
22 Mar 2026
⭐⭐⭐⭐⭐The spa at the Grand Hyatt is nothing short of exceptional, and the reason is simple — its people. Miki, the Spa Manager, sets a tone of genuine care and quiet professionalism that you feel the moment you walk in. There's an attentiveness to detail that doesn't feel rehearsed; it feels like someone who truly loves what they do. Ridvan, the Assistant Manager, carries that same energy — warm, anticipatory, and effortlessly gracious. Together, they've built something that goes beyond a menu of services. It's an experience that makes you feel like the only guest in the building. If you're looking for a spa that remembers why hospitality matters, look no further. Miki and Ridvan are the gold standard.Also, get the Maguro Nigiri at Makoto, the best sushi restaurant in Vail. Make reservations as soon as you book your room. And don't forget to come to the John Summit experts only concert, pretty epic.
A H, Owner at Grand Hyatt Vail Resort and Spa, responded to this review
Hello tice,Thank you so much for sharing such a thoughtful and generous review. We’re thrilled to hear that your experience at the Grand Hyatt Vail Spa made such an impression. Miki and Ridvan truly embody the heart of our hospitality, and it means the world to our entire team that their care and attention helped create a memorable visit for you. We’ll be sure to share your kind words with them — they’ll be delighted.We’re also glad you enjoyed Makoto — the Maguro Nigiri is a favorite of ours as well — and we couldn’t agree more about booking early! And yes, the John Summit concert was absolutely unforgettable.We appreciate you taking the time to recognize both our team and the broader Vail experience, especially during a season with lighter snowfall. Your feedback reminds us why we’re committed to elevating every moment for our guests.We can’t wait to welcome you back for another exceptional stay.Warm regards,Adam Lewis, Hotel Manager
Vail Village, Vail - CO
About Grand Hyatt Vail
User Rating & Reviews
04 Apr 2026
0204 505 9777