Best Western Dulles Airport Inn

Recent Reviews: 983

• User:Jose R C

  Trip type: Solo travel

  Inspect your room for cleaness before spening a night.

  19 May 2026

  Must do a much, much better job at cleaning and sanitizing the rooms. The rooms could also use technology upgrades. Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn, responded to this review Dear Joserc661,Thank you for taking the time to share your feedback. We’re very sorry to hear that the cleanliness and sanitization of your room did not meet expectations. This is a fundamental part of the guest experience, and we take your comments seriously. We will be reviewing this with our housekeeping team to ensure our standards are consistently met.We also appreciate your note regarding the need for technology upgrades. Guest comfort and convenience are important to us, and feedback like yours helps guide our improvement efforts.Thank you again for bringing these concerns to our attention. We’re committed to doing better.

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• User:Lowood

  Trip type: Couples

  Very good value for money.

  18 May 2026

  I was very impressed by the friendliness of the staff,rooms,the breakfast and ease of parking. It's a three star hotel so you have to calibrate your expectations but it represents good value for money. The Holiday Inn in the same area is a connected hotel, you get a discount coupon for use at their Omalley pub which is quite good. So I recommend a stay here. Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn, responded to this review Dear Lowood,Thank you so much for the 5‑star rating. We’re delighted to hear that our friendly staff, comfortable rooms, enjoyable breakfast, and convenient parking all made a positive impression on your stay. As a three‑star hotel, we aim to offer solid value, and it’s great to know you felt the experience matched your expectations.We’re also glad you enjoyed the connection with the Holiday Inn next door and the discount for O’Malley’s Pub — it’s a popular perk among our guests.We truly appreciate your recommendation and hope to welcome you back again.

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• User:c c

  Trip type: Couples

  Great location, Great Staff

  01 Apr 2026

  after researching I found this property to offer the best for people flying in/out of Dulles airport..very convenient shuttles with the airport, in conjunction with the Hampton and Holiday Inns they can offer shuttles around the clock.Less than a 10 minute ride to the airport.Rooms are clean and well appointed, breakfast is included, staff is very friendly, professional and helpful.Our time here was perfect. Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn, responded to this review Dear 69CC,Thank you so much for taking the time to share your experience and for giving us a 5 out of 5 rating. We’re truly delighted to hear how well our property met your needs, especially as a traveler flying in and out of Dulles Airport.It’s great to know that our convenient shuttle service, offered in partnership with our neighboring Hampton and Holiday Inn properties, made your trip smoother. Providing reliable, around‑the‑clock transportation is something we take pride in, and we’re glad it helped make your travel days easier.We’re also thrilled that you found the rooms clean and well appointed, enjoyed the included breakfast, and felt welcomed by our friendly, professional, and helpful team. Hearing that your time with us was “perfect” is incredibly rewarding for our staff, who work hard to create a comfortable and seamless experience for every guest.Thank you again for choosing to stay with us and for sharing such thoughtful feedback. We hope to have the pleasure of welcoming you back on your next visit to the Dulles area.

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• User:dd033

  Trip type: Family

  Perfect Choice and great place to stay!

  22 Feb 2026

  This hotel was a perfect choice for a visit to the DC area. My son and I stayed 4 nights for our trip to visit museums and take in sights. We got a reasonably priced room rate and were pleasantly surprised how great our stay was. Upon arrival we were greeted by friendly staff and check-in was quick and simple. We were given a room on the first floor of this 2 level motel-style building with parking right outside our door. It was quiet and clean and the beds are fairly comfortable (keep in mind, I'm used to sleeping on a Tempur-Pedic style mattress). Maid services during our stay was available upon request, though we didn't find it necessary to take advantage of it. The hotel breakfast had many hot and cold options available (I highly recommend the waffles!). Every day we took advantage of the courtesy shuttle to Dulles Airport offered by the hotel so we could take the Metro into DC (the Metro is your best option for getting around and it's so easy to use). It was a quick ride to the airport and a HUGE convenience for getting into DC to visit the Smithsonian museums. The shuttle driver, Kib, was friendly, attentive, and made sure we knew how to navigate our way through the airport to access the Metro station. Returning each day on the shuttle was super easy as well. There are many places in the local area if you're looking for restaurants, shopping or grocery stores (there's a convenient cafe at nearby Wegman's if you're looking for quick meal-to-go options). Overall, we were very pleased with our stay and would definitely come back for another visit! Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn, responded to this review Dear DD843,Thank you so much for sharing such a thoughtful and comprehensive review of your stay. We’re delighted to hear that our hotel served as a perfect home base for your trip to the DC area. It’s wonderful that you and your son were able to enjoy several days of exploring museums and sightseeing while having a comfortable and convenient place to return to each evening.I’m glad your check‑in experience was smooth and that our team made you feel welcome right from the start. It’s great to know your room was clean, quiet, and comfortable, and that the first‑floor location with parking right outside the door added to the convenience of your stay. We appreciate your note about mattress preferences as well — comfort can be so personal, and we’re happy the beds still worked well for you.It’s also fantastic to hear how much you enjoyed the breakfast offerings, especially the waffles. We love knowing guests start their day with something they genuinely look forward to.Your comments about the courtesy shuttle mean a lot. We’re thrilled that the service made getting to the Metro — and ultimately into DC — so easy and stress‑free. I’m especially grateful for your kind words about our shuttle driver, Kib. His friendliness, attentiveness, and guidance are exactly the kind of service we strive to provide, and we’ll be sure to share your compliments with him.It’s great to hear you found the surrounding area convenient as well, with plenty of dining, shopping, and grocery options nearby. Wegmans is definitely a guest favorite for quick meals and snacks.Thank you again for taking the time to share your experience. We’re so pleased your stay was enjoyable from start to finish, and we would be honored to welcome you back on your next visit to the area.

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• User:235volodymyrp

  Trip type: Solo travel

  An outstanding performance

  16 Oct 2025

  Absolutely lovely place to stay. Especially, when you need to get quickly to Dulles Airport. Excellent shuttle airport service Michelle Arenas-Palaming, General Manager at Best Western Dulles Airport Inn, responded to this review Dear 235volodymyrp,Thank you so much for your wonderful review! We're thrilled you found our hotel a lovely place to stay and appreciated the convenience of our shuttle service to Dulles Airport. We understand the importance of a smooth and stress-free journey, and we're glad we could provide that for you. We look forward to welcoming you back again soon!

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