Hilton Garden Inn Washington DC Downtown

Name: Hilton Garden Inn Washington DC Downtown
Address: 815 14th St NW, Washington D.C. - DC, united-states
Telephone: +44-204-505-9777
Rating: 4.2

Downtown, Washington D.C. - DC, United States

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About Hilton Garden Inn Washington DC Downtown

location

Located 3 blocks from the White House and 4 blocks from the Washington Convention Center, the hotel is in the hub of the capital's business, government and tourist sites. Ronald Reagan Washington National Airport is approximately 5 km and Washington Dulles International 27 km away from the establishment respectively.

facility

300 rooms are located on 14 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. Guests can leisurely swim a few lengths of the heated freshwater pool. The sun loungers are perfect for soaking up some sun. There are many ways to relax or stay active at the hotel, including a gym and hiking. An entertainment programme and live music round out the entertainment options.

meals

Various dining options are available, including a restaurant (with high chairs), a café and a bar. Breakfast, lunch and a dinner à la carte delight guests with culinary treats and a wide variety of dishes. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hilton Garden Inn Washington DC Downtown

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym
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  Golf
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  Events

Location

Around this property:

Underground/Over ground Station

150 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1897

Very Good

1421

Average

409

Poor

146

Terrible

Recent Reviews: 3961

User:Gene F
Trip type: Couples
Very convenient
27 May 2026
Very nice, location, rooms, cleanliness. Would recommend. Ver General Manager, Guest Services / Front Office at Hilton Garden Inn Washington Dc Downtown, responded to this review Hello and thank you for sharing your experience! We’re delighted you found our location and rooms so convenient for your visit. It’s wonderful to know you appreciated our commitment to cleanliness, as we strive to provide an easy and comfortable stay right in the heart of downtown DC. If you return, we invite you to experience breakfast at The Third Rail—our American buffet is a guest favorite. We hope to welcome you back soon. Hilton Garden Inn Washington DC Downtown
User:SteveRearington
Trip type: Couples
Location
07 May 2026
Location, Location, Location. 150 feet from McPherson Metro Station. Mall is two stops away. Excellent breakfast cafe across the street, as well as 5 Guys and Jersey Mike's. Cheesecake Factory a block away. Excellent air conditioning. Downtown is extremely noisy since every two-bit government employee needs a police escort...bring earplugs. General Manager, Guest Services / Front Office at Hilton Garden Inn Washington Dc Downtown, responded to this review Hello and thank you for choosing us for your visit to downtown DC! We’re glad our unbeatable proximity to the Metro and city attractions made your stay convenient, and we appreciate your shoutout about our guest room air conditioning. Having so many dining options just steps away really lets you tailor your downtown experience. While the vibrant city sounds are part of the area’s energy, we know it can get lively—thank you for sharing your tip about earplugs. Next time, you might enjoy relaxing in our Third Rail Lounge for a quieter moment right on site. We look forward to welcoming you back for another memorable stay.
User:Len H
Trip type: Business
Go to go
07 May 2026
At approximately 5:30 a.m., I encountered a clogged toilet in my room and contacted the front desk. I spoke with associate, who advised that someone would bring a plunger shortly. After waiting 5–10 minutes, I called again and was told they were on the way.After an additional 10–15 minutes with no response, I made several more calls to the front desk that went unanswered for an extended period. When I finally reached the associate again, I was informed that they were unable to locate a plunger and that I could instead use the restroom in the lobby.I explained this incident to the general manager who responded“I apologize again for the experience and appreciate you bringing this to our attention so we can work on this moving forward.”The manager never took the time to speak to me about this and offer any compensation.Very weak customer service! General Manager, Guest Services / Front Office at Hilton Garden Inn Washington Dc Downtown, responded to this review Hello and thank you for sharing your experience with us. We sincerely apologize for the inconvenience and frustration you faced with the restroom issue in your room and for the lack of timely support from our team. This falls short of our commitment to responsive service, especially when comfort and privacy are so important during your stay.Your feedback helps us reinforce our training so such lapses do not happen again. If you would like to discuss your experience further, our team is ready to help offline. We’d value the opportunity to provide the dependable service you expect should you return to downtown DC.Wishing you all the best from Hilton Garden Inn Washington DC Downtown.
User:Samuel M
Trip type: Business
Anthony- best HR/ Manager ever
03 May 2026
Story time! All I have to say is ANTHONY IS THE GOAT. I was staying at the Hilton for a job interview and was coming from a wedding and forgot to pack my phone charger. He saw me flustered and asked me what was going on and if there is anything to help. I talked about my nerves for the interview and just disorganized. Anthony gave me sage advice, he lent me his own personal phone charger so I didn't need to go to a CVS to pick one up. He told me to just keep on breathing and be my self. He said he would pray for me... next morning I got the job offer. Hilton he's a shining example of hospitality and kindness. General Manager, Guest Services / Front Office at Hilton Garden Inn Washington Dc Downtown, responded to this review Hello and thank you so much for sharing your story with us! We’re thrilled that Anthony made your stay memorable during such an important time. His thoughtful support—and even lending his own charger—reflects our team’s dedication to putting guests at ease. We’re delighted his uplifting words helped calm those pre-interview jitters, and huge congratulations on landing the job! Stories like yours inspire us to keep hospitality at the heart of what we do. If your travels bring you back for work or celebration, we’d be honored to welcome you again at Hilton Garden Inn Washington DC Downtown.
User:Nicole A
Trip type: Solo travel
Best Value Hands Down
06 Apr 2026
Wow, you can’t beat the price & the location! Anthony at reception was so kind & the 3 valets~ Henok, Selemun, & Abie were so sweet & attentive! Abie even tried to fix a scratch that had been on my car for years. I will absolutely be back to this hotel. It was so clean, the price was amazing and the room blew me away. It had a mini fridge, microwave, & a coffee station. It was large with a nice seating area & a huge desk. The location could not have been better, I think three blocks from the White House, & all the museums and monuments were all within walking distance. I definitely parked my car and did not need it until I left. There are tons of places to eat around and there is also public transportation across the street. Honestly you couldn’t ask for anything more. TIPS: most museums are free. I highly suggest this Smithsonian natural history museum, & the national art gallery museum if you like Monet & Van Gogh! Also, don’t speed in DC~cameras all over and get you for 1 over. General Manager, Guest Services / Front Office at Hilton Garden Inn Washington Dc Downtown, responded to this review Hello Nicole, and thank you for your wonderful feedback! We’re delighted you felt so welcomed by Anthony at reception and our valet team—Henok, Selemun, and especially Abie, who went the extra mile for your car. It’s great to know you enjoyed your spacious room and the convenience of amenities like the mini fridge and coffee station. Our spot near the White House and plentiful restaurants makes exploring DC effortless, and we’re happy you were able to walk everywhere you wanted to visit.Thank you for sharing such helpful tips with future travelers. We look forward to your next stay at Hilton Garden Inn Washington DC Downtown!