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Holiday Inn Arlington At Ballston

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Holiday Inn Arlington At Ballston

locationArlington, Washington D.C. - DC

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About Holiday Inn Arlington At BallstonAbout Holiday Inn Arlington At Ballston

Location

This hotel welcomes guests in Arlington.

Facility

The hotel has a lift and features 221 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a games console and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the sun terrace. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, callisthenics, aerobics and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Arlington At Ballston Amenities at Holiday Inn Arlington At Ballston

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Indoor Pool

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

9 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

269

Very Good

286

Average

110

Poor

58

Terrible

52

Recent Reviews: 775

  • User:LA_Engineer

    Trip type: Solo travel

    Freezing shower

    rating03 Apr 2026

    The location is very good and the staff were nice, but I have to rate it a 1 star due to the inadequate shower. I turned my shower on full hot and it started out luke warm. Thought it would warm up, but instead it went ice cold. Unfortunately I really don't like a freezing shower. Everything in the hotel is a bit dated. Blow dryer did blow, but barely. In the end the shower did go back to luke warm - enough to quickly finish. General Manager, General Manager at Holiday Inn Arlington at Ballston by IHG, responded to this review Thank you for your feedback. While we're glad our location and team met your expectations, we're very sorry that shower temperatures impacted your stay. We always encourage guests to reach out during their visit so we can resolve any issues promptly. In the future, we'd love the opportunity to host you again and deliver upon the experience you expected.

  • User:Chris J

    Trip type: Couples

    Non-existent phone number - did they not pay their phone bill?

    rating14 Mar 2026

    Our flight to DC was cancelled due to a groundstop at all DC airports on March 13, 2026. When we tried to call the hotel, their phone number from their website and on their email correspondence ( 1-703-243-9800 ) was not working, not functional. Even IHG Guest Relations could not reach them. There was no way to cancel. The email address listed is non-responsive. There is no way to reach this hotel. I cannot understand how they can function like this. General Manager, General Manager at Holiday Inn Arlington at Ballston by IHG, responded to this review Dear Christy,Thank you for bringing this matter to our attention. We are sorry for the frustration and inconvenience you experienced while trying to reach the hotel. This certainly isn't the experience we want for our guests when they're trying to contact us. Please accept our sincere apologies. Our team will review this to ensure our contact information and emails are working as they should. We truly appreciate your patience and hope to address your concerns.

  • User:Trail54065906829

    Trip type: Business

    1st Holiday Inn Experience, I will be back!

    rating05 Mar 2026

    I had a really pleasant stay this past weekend. This was actually my first time staying at a Holiday Inn. I do not usually book this brand.From the moment I checked in, the experience felt welcoming. The woman at the front desk was kind, had a great sense of humor, and brought a positive energy that immediately set the tone for my stay.The two gentlemen at the restaurant were just as friendly and attentive. Service felt natural and easy, which made dining there enjoyable.My room was clean and well maintained, exactly what you want when traveling.At checkout, the team was again helpful and patient, taking time to answer my questions and provide additional information without making it feel rushed.Overall, it was a smooth, comfortable stay with consistently friendly service from start to finish. For my first Holiday Inn experience, it exceeded expectations. I will be back! General Manager, General Manager at Holiday Inn Arlington at Ballston by IHG, responded to this review It was a pleasure having you stay with us, and we’re delighted that your first visit left such a positive impression. Creating a welcoming atmosphere from the moment guests arrive is something our team takes great pride in. We’re also glad you enjoyed the relaxed dining experience and that our accommodations were clean and well-maintained throughout your visit. Thoughtful, attentive service at every step is always our goal, and it means the world to us that the interactions you had throughout the weekend made your stay even more enjoyable. Thank you for choosing Holiday Inn Arlington At Ballston, and would be honored to welcome you back the next time your travels bring you to the area.

  • User:Hunter P

    Trip type: Friends getaway

    Do not go here

    rating20 Jan 2026

    I went here on a trip to Washington DC because it was cheap. Worst hotel ever. Outlets did not have covers and shower was dirty. Took 45 minutes to deliver new towels because the ones that came with the room. The pool was closed in the middle of July. Spend a little more and you will get a lot better. General Manager, General Manager at Holiday Inn Arlington at Ballston by IHG, responded to this review Dear Hunter,Thank you for taking the time to leave us your feedback. Your upkeep and cleanliness concerns are gratefully received. We'll be sure to have our housekeeping and maintenance teams address your comments further so that improvements can be made where necessary. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.

  • User:CS56

    Trip type: Family

    Very good

    rating07 Dec 2025

    My family and I stayed at this hotel over the Thanksgiving holiday. Together we occupied 5 rooms: 3 regular rooms and 2 suites. This hotel is quite worn out but almost all of the important things were first rate: comfort, quiet, beds, bathrooms, food, service. I wouldn't hesitate to stay there again. When I say worn out I mean the furniture and carpets etc. were old and frayed. But they were clean. The one bad thing was the coffee which was terrible but there is a Starbucks very near by. General Manager, General Manager at Holiday Inn Arlington at Ballston by IHG, responded to this review Thank you for taking the time to share your experience. It's great to hear that your family enjoyed a pleasant holiday stay. We appreciate your feedback regarding the overall conditions and the quality of our coffee. Leadership will further review these areas, allowing us to continue improving for future guests. We’re grateful for your recommendation and look forward to welcoming you back again soon.

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