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Jw Marriott Washington Dc

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Jw Marriott Washington Dc

locationDowntown, Washington D.C. - DC

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About Jw Marriott Washington DcAbout Jw Marriott Washington Dc

Location

This hotel is located in the centre of Washington D.C..

Facility

The hotel has a lift and features 777 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, golf and horse riding. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa and a sauna are available in the wellness area. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Jw Marriott Washington Dc Amenities at Jw Marriott Washington Dc

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1617

Very Good

1361

Average

531

Poor

213

Terrible

156

Recent Reviews: 3878

  • User:jrh1524

    Trip type: Couples

    Resort Fees R Us

    rating30 May 2026

    Effing resort fees. I booked with points and STILL was hit with resort fees. Resort fees and no pool! Most outlets in the room didn’t have power either. Good location, though. Marriott Hotels, Guest Services / Front Office at JW Marriott Washington, DC, responded to this review Dear Valued Guest, Thank you for choosing to stay with us and for sharing your honest feedback with us. We truly regret any frustration or disappointment regarding our destination fee. As we never want to disappoint our future guests, we do post all of our fees, as well as what is available through them on our website; however, your insights are invaluable as we strive to improve our communication moving forward. The concerns with the outlets have been shared with our maintenance team so that we can have this properly inspected. We hope to have the opportunity to welcome you again and leave a more favorable impression. Sincerely, JW Leadership Team

  • User:rjg525

    Trip type: Business

    Dishonest front desk (Anisha)

    rating28 May 2026

    Assured me I would not be charged a cancellation fee. Charged me anyway. Lied to me and claimed they had documentation I was informed of the fee but then stopped responding when I requested a copy of that record. Dishonest front desk. Marriott Hotels, Guest Services / Front Office at JW Marriott Washington, DC, responded to this review Dear Guest,Thank you for your feedback. Please accept my sincere apologies for any frustration caused regarding the cancellation fee.Our records indicate that the cancellation policy and associated charge were communicated; however, I regret if this was not clearly conveyed or aligned with your expectations. We take your concerns seriously and are reviewing this further. Please feel free to contact us directly if you would like additional clarification—we are here to assist.Sincerely, JW Leadership Team

  • User:Christine O

    Trip type: Family

    Disappointing Experience at a 4 Star JW Marriot DC

    rating24 May 2026

    Location is pretty strategic and has easy access to walk around downtown to visit major attractions. However, the room is not ready until 1.30pm. The room amenities were always upon request including water, tooth paste, and slippers. The bed was dirty, resulting to a bed bug which bit my son. The room was rather dusty, which can be found anywhere on the desk, couch, and window side. But compliments to the bellboys who were friendly and provided us with quick assistance. The presentation of the room service was shocking. The lady delivered the food in a paper bag with plastic cutlery. Considering how this is a 4 star hotel, this experience as a whole was not what I expected and was very underwhelming. Marriott Hotels, Guest Services / Front Office at JW Marriott Washington, DC, responded to this review Dear Valued Guest,Thank you for taking the time to share this detailed feedback. I’m very sorry to hear about the challenges you and your family experienced, especially the cleanliness issues and the inconvenience with room amenities and service presentation. This is not the level of comfort or care we want for our guests, and I understand how disappointing this must have been. I’m grateful you highlighted the helpfulness of our bell team, and I’ve shared all your comments with our management so we can take corrective action right away. We truly appreciate your honesty and hope we can welcome you back for a far better experience.Sincerely,JW Leadership Team

  • User:Caroline S

    Trip type: Family

    Graduation Trip

    rating22 May 2026

    My stay at the JW Marriott Washington, DC was absolutely exceptional from start to finish. We were visiting Washington, DC to celebrate my daughter’s graduation, and the hotel made the occasion feel even more special. Every staff member I encountered was warm, professional, and genuinely committed to making guests feel welcomed and valued. The front desk team was superb, especially Layla McEwen, who went above and beyond with her kindness, professionalism, and attention to detail. She truly made our stay memorable and deserves special recognition.The location is unbeatable — conveniently close to major attractions, restaurants, and everything you’d want to explore in Washington, DC.I would absolutely stay here again and highly recommend the JW Marriott Washington, DC to anyone looking for a first-class experience in the city. Marriott Hotels, Guest Services / Front Office at JW Marriott Washington, DC, responded to this review Dear Valued Guest,Thank you for sharing such thoughtful feedback regarding your graduation celebration at JW Marriott Washington, DC. Congratulations to your daughter. We are delighted your her milestone was complemented by a stay that felt welcoming, polished, and memorable from beginning to end.It is especially meaningful to know that Layla’s attentiveness, professionalism, and genuine care left such a lasting impression during this special occasion.We are also pleased that our central location allowed you to fully enjoy all that Washington, D.C. has to offer with ease. Your recommendation is sincerely appreciated, and we look forward to welcoming you back for another exceptional visit in the future.Sincerely, JW Leadership Team

  • User:Bellaluna8797

    Trip type: Couples

    Not up to JW Marriott standards

    rating21 May 2026

    The food options were weak. The restaurant was lacking enough service staff. We ordered room service for breakfast. It arrived in to go packages in a paperbag! We used the ottoman as a table. Marriott Hotels, Guest Services / Front Office at JW Marriott Washington, DC, responded to this review Dear Valued Guest,Thank you for sharing your thoughts about your recent stay. We are genuinely sorry to learn that the dining experience and room service presentation did not align with your expectations. While our intention is to ensure convenience and quality for our guests, we recognize there is room for refinement and appreciate your input as it guides our improvement efforts. Thank you for choosing to stay with us, and we would be delighted to welcome you back.Sincerely, JW Leadership Team

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