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Marriott Dulles Airport

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Marriott Dulles Airport

locationDulles Airport, Washington D.C. - DC

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About Marriott Dulles AirportAbout Marriott Dulles Airport

Location

This hotel warmly welcomes guests in Dulles.

Facility

The hotel has 2 lifts and features 368 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a safe, a cash machine and a drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, a games console, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, tennis, crazy golf, golf and horse riding. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. A wellness area with a spa is available at the hotel. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Marriott Dulles Airport Amenities at Marriott Dulles Airport

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Children's Entertainment

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Horse Riding

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      Indoor Pool

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      Jacuzzi

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

112

Very Good

109

Average

76

Poor

38

Terrible

26

Recent Reviews: 361

  • User:LBHouston11

    Trip type: Couples

    In need of an update

    rating28 May 2026

    Stayed one night on our way home from Europe. The room and lobby and hallways are definitely in need of renovation. Toilet did not flush well, room seemed really old as did the hallway.Restaurants as mentioned —there is only one. Had both dinner and breakfast and the servers were very very nice, especially the lovely Asian woman at dinner.Instructions for where to meet the shuttle at the airport were vague so I had to call and keep them on the line while I figured it out. Check in (we are Marriott timeshare owners) was confusing and hard to communicate that we are platinum—lounge food not impressive. sarah b, at Washington Dulles Airport Marriott, responded to this review Good afternoon, Thank you for your feedback. If you have an additional moment to send me your stay details. I would like to dive further into your experience as a learning exercise for the team. My email is Sarah.Bucy@marriott.com. Thank you, Sarah

  • User:Carissa C

    Trip type: Family

    Difficult shuttle driver

    rating26 May 2026

    Booked and stayed overnight 5/16 and purchased the extended parking with shuttle service. Hotel was great and shuttle to airport but upon our return at 12:45 am on 05/27 we called hotel for shuttle but when we tried to board the driver didn’t want to let us on repeatedly telling me I was going to wrong hotel. We literally had to call hotel and get front desk on phone and let him speak to driver before the driver-Dawit- would let us on the shuttle. Called to speak with someone around 8:45 that morning regarding the issue and was told my information was being given to a Jeff who was over shuttle drivers. Never received a return call. I would have appreciated the issue being addressed. sarah b, at Washington Dulles Airport Marriott, responded to this review Good afternoon Carissa, You have my sincerest apologies for the experience you had at our hotel. This shows a severe lack of communication between my team members and I have addressed this with all involved departments. My email is Sarah.Bucy@marriott.com. If you have an additional moment to send me your bonvoy account information, I would like to give you bonvoy points as a token of apology and commitment to ensuring no other guests have this same experience. Thank you,

  • User:Erica G

    Trip type: Couples

    It was ok for an airport hotel.

    rating18 May 2026

    It was serviceable. That’s the best I can say. sarah bucy, Owner at Washington Dulles Airport Marriott, responded to this review Good morning, We appreciate your feedback. If you have an additional moment to provide more details about your experience, we'd love to use this as a teaching moment for the team. We hope you'll give us another chance, the next time your travels bring you to the area. Have a good day, Sarah

  • User:Tyson K

    Trip type: Family

    NO EMPATHY!

    rating14 May 2026

    Very disappointed with the lack of customer service from Zack "the manager". We provided plenty of advance notice to cancel due to unexpected circumstances, yet the hotel showed absolutely no flexibility or empathy in helping us with a refund. Policies are one thing, but basic understanding and professionalism go a long way. sarah b, at Washington Dulles Airport Marriott, responded to this review Thank you for taking the time to share this. I’m really sorry for how frustrating and disappointing this situation was. I can absolutely understand how stressful it is when plans change unexpectedly.I did connect with Zach to better understand what happened. He followed the cancellation policy tied to the reservation, and I’m confident his intent was to handle things properly within those guidelines. That said, I’m truly sorry that the interaction didn’t feel as understanding or supportive as it should have.We always try to do the right thing while staying consistent with our policies, but just as important is how those conversations are handled. Hearing that it felt lacking in empathy is something I take seriously, and I’ve used your feedback as a reminder to the team to slow down, listen, and lead with care in moments like this.I really appreciate you sharing your experience—it’s not taken lightly. I do hope we’ll have the opportunity to welcome you back in the future and provide a positive stay.

  • User:Drnam8

    Trip type: Family

    Frustrating…..

    rating11 May 2026

    Where do I began, as the trip went straight down the drain after switching to this hotel to be closer to the airport. I will not make the mistake again and stay at this hotel. After two holds for the entire stay amount , plus a charge for an additional night were placed on my credit card all within the first 2 nights of my stay, day 4 I was told I owed even more money 😂 The front desk staff at the hotel have horrible attitudes and are difficult to communicate with at times, (the one exception was a gentleman who was incredibly nice and polite). I have been a Marriott member since 2022, stayed at numerous Marriott hotels around the world and it’s this one that has made me consider never ever, ever, ever, ever, ever, staying with Marriott again. I do NOT recommend this hotel beyond one ☝🏾 night as it was clean and close to the airport. The accounting system can’t seem to handle multiple night stays. I was reminded of the fact that they are not used to long stays and this may have been the reason for the issue, as I was given several stories while trying to work out the issue with the multiple requests for payment and holds on my credit card. My stay was 8 nights by the way🙈I’m over this stay and ready to return home to Sweden. As an American I never thought I would be so ready to leave. I hope Marriott takes these reviews seriously and makes some badly needed changes in personnel, or atleast additional adequate front desk training, for this location. sarah bucy, Owner at Washington Dulles Airport Marriott, responded to this review Thank you for taking the time to share this—I’m truly sorry to hear how frustrating your stay has been. This is not at all the experience we want for any of our guests, especially a loyal Marriott member like yourself. I can absolutely understand how the billing concerns and interactions with the team would leave you feeling this way, and I appreciate you bringing it to our attention.I’d really like the opportunity to look into this further and address everything properly. My email address is Sarah.Bucy@marriott.com. When you have a moment, would you be willing to share a bit more detail with me? Specifically:The name on the reservation and dates of your stayAny additional details about the billing issues or charges you’re seeingA bit more about your interactions with the front desk team (approximate times or who you spoke with, if you recall)The more context you can provide, the better I can fully review what happened and ensure we follow up appropriately with our team.

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