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Yotel Washington Dc

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Yotel Washington Dc

locationDowntown, Washington D.C. - DC

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About Yotel Washington DcAbout Yotel Washington Dc

Location

This hotel is located only 2 blocks away from the Capitol and in the direct vicinity of Union Station, the National Mall und the Smithsonian Museums. A wide selection of shopping and entertainment venues are all located in the neighbourhood. It is around 1.6 km to the White House.

Facility

The hotel has 343 rooms, including 147 single rooms and 174 double rooms, which are located on 10 storeys and are reachable by lift. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym and yoga. Leisure facilities include an entertainment programme, a dance club and a nightclub.

Meals

Dining facilities include a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast, lunch and dinner tempt guests with a wide range of dishes (lunch and dinner à la carte). Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and picnics are available.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Yotel Washington Dc Amenities at Yotel Washington Dc

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

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      Swimming Pool

LocationLocation

Map preview

Around this property:

Bars / Pubs

200 m

Restaurants

200 m

Shopping opportunities

400 m

Train Station

400 m

Tourist Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

179

Very Good

102

Average

62

Poor

48

Terrible

60

Recent Reviews: 451

  • User:Passenger33913007212

    Trip type: Couples

    Don’t go here

    rating23 Mar 2026

    I booked a room, on their website. It said booking confirmed! Confirmation #, details, etc. I didn’t get an email, so I called the number on the website. The only option was to book new reservations. The new reservation assistant gave me a number to support to figure out why my reservation wasn’t made. The number only allows you to put in an itinerary number, which I didn’t have, which is why I was calling in the first place. Horrible service. The whole experience felt like a scam. If I hadn’t called, I would have shown up with no reservation. Go somewhere else! I booked another hotel with much better reviews and it was cheaper, right in the same area. Also, check out the BBB. Yotel has a lot of complaints. Matt Sommers, General Manager at YOTEL Washington DC, responded to this review Good day,Thank you for taking the time to share your experience. I am very sorry to hear about the frustration you encountered during the booking process, as this is certainly not the impression we want to create.What you described is understandably concerning, and I apologize for the confusion and difficulty in reaching the appropriate support. You should never feel uncertain about whether a reservation is properly confirmed, and I regret that the process led to that level of frustration.We do partner with a third party call center to assist with certain inquiries, and it appears there may have been a disconnect in directing you to the correct channel for assistance. I will be reviewing this internally to ensure that guests are guided more clearly and efficiently, especially in situations like yours.I would very much appreciate the opportunity to look into this further and understand exactly what occurred with your booking. Please feel free to contact me directly at matt.sommers@yotel.com so I can personally review and address your experience.Thank you again for bringing this to our attention. While I regret that we were not able to earn your stay, I do appreciate your feedback and the opportunity to improve.Warm regards,Matt SommersGeneral Manager

  • User:Cynthia M

    Trip type: Business

    Business Stay

    rating11 Mar 2026

    Ideal location for trip purpose. Rooms are clean and functional. Restaurant not open on weekend. No coffee in rooms, or on floors, or in lobby. Loud on weekends but otherwise very quiet during week. Nice atmosphere in lobby. Good value. Staff exceptional. Matt Sommers, General Manager at YOTEL Washington DC, responded to this review Dear S7816RUcynthiam,Thank you for taking the time to share your feedback following your recent business stay. I am very pleased to hear that our location worked well for your trip and that you found the rooms clean, functional, and a good value overall.I am especially grateful for your kind recognition of our team. Hearing that you found the staff exceptional is wonderful feedback, and I will be sure to share your comments with the crew.I do appreciate you noting the areas where your experience could have been better, particularly regarding the availability of coffee and the restaurant not being open over the weekend. We recognize that morning coffee is an important part of many guests’ routines, especially for business travelers, and feedback like yours helps us continue evaluating how we can improve the overall guest experience.I am also glad to hear you enjoyed the atmosphere in the lobby. Creating an inviting and comfortable space for guests to relax or work is an important part of the experience we aim to provide.Thank you again for your thoughtful comments and for choosing YOTEL Washington DC. We hope to have the opportunity to welcome you back the next time your travels bring you to Capitol Hill.Warm regards,Matt SommersGeneral Manager

  • User:Discover456772

    Trip type: Solo travel

    Don’t stay here

    rating27 Feb 2026

    Nasty people in the lobby, minimally assisting people but more like making sure you don’t sit in the wrong place or check in 5 mins early. No general room lights. You can go to the bathroom in the dark. Phone in room is just for show and not connected to anything. Would not recommend!!!! Matt Sommers, General Manager at YOTEL Washington DC, responded to this review Dear Discover456772,Thank you for taking the time to share your feedback. I am very sorry that your experience left you feeling this disappointed.Your comments about feeling unwelcome in the lobby are particularly concerning. Our team’s role is to assist and guide guests, not to make anyone feel uncomfortable or policed. If interactions came across that way, that is not reflective of the service culture we expect, and I will be addressing this directly with our front office leadership.Regarding check in timing, we do our best to accommodate early arrivals whenever rooms are available. If you felt restricted or poorly supported around that process, I apologize. The intent is to manage room readiness, never to create a negative experience.I am also concerned by your comments about the lighting and the in room phone. Our rooms are designed with a modern, minimalist lighting system, but functionality should never be confusing or insufficient. Additionally, our in room phones should be fully operational. If the phone in your room was not connected or functioning, that is a maintenance issue and not acceptable. I have shared this with our engineering team for review.While I regret that we did not meet your expectations, I appreciate you bringing these issues forward. If you are open to it, I would welcome the opportunity to learn more about your stay so we can address the concerns appropriately.Sincerely,Matt SommersGeneral Managermatt.sommers@yotel.com

  • User:Brandon H

    Trip type: Friends getaway

    No food on weekends and no coffee ever

    rating13 Feb 2026

    Staying for a volleyball tournament and just found out the restaurant does not open on weekends so there is no onsite breakfast/food option. Even better, they don't have coffee here. Matt Sommers, General Manager at YOTEL Washington DC, responded to this review Good Day brandonh921,Thank you for sharing your feedback. I am very sorry for the frustration you experienced during your stay, especially while traveling for a tournament.You are correct that our restaurant operates on a modified schedule and is currently closed on weekends. We understand how important convenient breakfast options are, particularly for early event mornings, and we continue to evaluate operating hours based on demand, occupancy, and guest feedback.While we do not provide in room coffee makers as part of our modern, minimalist design, coffee is available for purchase in our restaurant during weekday operating hours. We also have complimentary filtered water and ice dispensers on every guest floor as part of our sustainability initiatives, though I understand that this does not replace the convenience of readily available coffee.I sincerely apologize that this information was not clearer prior to arrival. Your feedback is valuable and will be shared with our leadership team as we continue to assess service offerings that best meet guest expectations.In service,Matt SommersGeneral Manager

  • User:256terric

    Trip type: Business

    Profit over people at this hotel!

    rating27 Jan 2026

    Horrible customer service! I am terribly dyslexic, noticed I typed in the incorrect check-out date and booked for 1 day too many. Immediately called the hotel as I noticed that I was about 22 hours past the cancellation date. Was hoping for some flexibility, but no. Was given the run-around for a week, repeatedly calling, repeatedly being told that a manager would get back to me, but alas, Nope. The manager I finally hunted down to talk with me on the phone would not budget from corporate policy. Profit over people. Sorry that I will be staying at such a hotel. Matt Sommers, General Manager at YOTEL Washington DC, responded to this review Good Day 256terric,Thank you for taking the time to share your experience. I am very sorry to hear about the frustration and disappointment you encountered surrounding your reservation and the lack of timely follow up you received.I completely understand how stressful and discouraging this situation must have felt, especially when you reached out quickly and were hoping for some flexibility. While we do operate within corporate booking and cancellation policies, that should never come at the expense of empathy, clear communication, or responsiveness. The repeated attempts to reach someone and the delays in getting a proper answer are not acceptable, and I sincerely apologize for that experience.Your feedback regarding how this was handled has been shared with our leadership team, as it is important that we balance policy with compassion and ensure guests feel supported rather than dismissed. Even when outcomes cannot be changed, the way we communicate and engage should always reflect care and respect.I truly regret that this situation left such a negative impression, and I would appreciate the opportunity to personally look into your situation and see if there is a way for me to make it right. If convenient, please reach out to me directly at my email below.In service,Matt Sommers, General Managermatt.sommers@yotel.com

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