Westchester Marriott is a great place to recover from surgery!
11 Jan 2026
I came to the Westchester Marriott Hotel at 670 White Plains Rd in Tarrytown, accompanied by my daughter, for 5 nights to recover from hip replacement surgery. It was the best decision I could have made!The long corridors were the perfect answer to learning to walk with my new hip in the winter! PT came to the room, worked with me in the room, in hallways and on stairs. Everyone on staff were amazing, including the room manager Austin Jones, as well as the Cornerstone Restaurant staff, Guilleremo, Ruddy, and others too many to name! The housekeepers, especially Mauderia, were pleasant and very helpful!The food at the hotel is delicious! We ate repeatedly at the Crossroads Restaurant and we never tired of it!Austin Jones went out of his way to give us a 5+ experience, and that is how I rate this hotel!
User:Voyage28866496013
Trip type: Family
Great stay
15 Dec 2025
Clean and comfortable room. Delicious food and incredible service! Convenient location. Will stay here again when in the area.
User:TravelingOYEster
Trip type: Family
Can use some improvement
24 Nov 2025
Our room was basic. Beds were comfortable. Towels were old (time to retire the towels with holes). The heat was so loud it sounded like a wind tunnel - but we got used to it and slept well. There were crumbs outside our room door (not from us) and there were too many stains on the rug for our taste. They didn’t have glasses in the room - but plastic cups. They could have at least replaced the used plastic cups for brushing teeth. Now - we had 2 different reservations and at check-in we asked if we can have the same room both nights. It wasn’t a problem. As a marriot member I asked if there were any avail upgrades. The front desk guy giggled as if I was making a joke. I asked if we had to re-check in the next day and he said no. I asked about breakfast and he said there is a buffet. Next morning I received a notification - clearly I needed to check in again (we needed new keys). Then after buying breakfast the 1st day next door (as we didn’t want to pay $50 for me and my 6 yo for breakfast) - we found out before leaving there was an a la cart menu. That plus not having proper fitting lids for hot tea and coffee cups was just a turn off. As nice as everyone was - I think a little training would go a long way. Not sure we’d stay here again - but it was overall an average experience. Definitely room for improvement!! Shout out to the helpful waiter in the morning - he was super kind and helpful (he saw me struggle with my 6 yo).
Rebeca Sanchez, Guest Services / Front Office at Westchester Marriott, responded to this review
Hello TravelingOYEster, Thank you for sharing your feedback. We’re glad you found the beds comfortable and appreciated the helpful service from our morning waiter. We sincerely apologize for the issues you experienced with your room, including towels, heating, cleanliness, and the lack of glasses, as well as any confusion with check-in and breakfast options.Your comments have been shared with our housekeeping and front desk teams to help us improve. We appreciate your insights and hope to have the opportunity to provide a smoother stay in the future.
User:Anon A
Trip type: Family
AWFUL WORKERS
23 Nov 2025
We stayed here twice in the span of one week for a wedding. To begin, we got a room block and they would 1. Not offer us an early check in / told us “they couldn’t” meanwhile when we called to ask again they said they had “no more early check in availability”, making it clear they did have it, but now saying they had no spots left.2. We had about 15 rooms for the event and came back to the bar after the ceremony. We had a tab open that had already $100s of dollars on it and 7 other guests had their own tabs with different amounts. Once they learned that two of the guests had a cooler with them they came multiple times over to us about it, and threatened to kick out our entire party. We were not even sitting at the bar we were off to the side, and we had LARGE tabs at the bar. We were clearly paying customers. The manager was not helpful in the scenario.3. We came back the next week and again had about 15 rooms booked. When we came back to the hotel, they not only treated us with such disrespect, they didn’t serve us. The bartenders didn’t make eye contact with the two brides of the party and by the time they were offered service it was twenty minutes after the fact. To also wrap it up, they had a reunion going on there and the groups of men were DRINKING THEIR OWN BEERS. NOT PURCHASED FROM THE BAR. But no one seemed to threaten to kick them out. This establishment and the workers are disrespectful and ridiculous. Us and our guests will make sure to never book this hotel again.
Rebeca Sanchez, Guest Services / Front Office at Westchester Marriott, responded to this review
Hello anona299, We sincerely apologize that your experience did not meet expectations. For safety and policy reasons, outside beverages are not permitted in our bar, though we understand how the situation may have felt inconsistent given your party’s open tabs. We also regret the challenges with early check-in and the service you received. Your feedback has been shared with our management team so we can address these concerns and improve future guest experiences.
User:J P
Trip type: Solo travel
Exceptional Stay at Marriott Westchester
09 Sept 2025
I had an amazing experience at the Westchester Marriott. The rooms are beautifully renovated, spotless, and very comfortable. The M Club was a highlight. It was well stocked with delicious bites and a great place to relax. What truly stood out was the staff, especially the front desk team, who were attentive, welcoming, and incredibly helpful throughout my stay. This property has become my go to whenever I’m in the Westchester area.
White Plains, White Plains -NY
About Westchester Marriott
User Rating & Reviews
11 Jan 2026
24 Nov 2025
23 Nov 2025
0204 505 9777