The entire experience started off on the wrong foot due to a misleading sales tactic. We were told we would receive a voucher for a return vacation at the Wilderness, which was a big part of what got us to attend the presentation. However, when we tried to use the voucher, we were told there was no availability until December.That’s extremely frustrating and feels dishonest. If the initial promise used to bring people in isn’t accurate, it makes it very hard to trust anything else that’s said during the sales process.While the timeshare itself might seem reasonable on the surface, the lack of transparency and misleading information completely undermined any confidence we had. Unfortunately, this experience left a very negative impression.
User:bdupuis4
Trip type:
Great indoor water parks
20 Mar 2026
We all had a great time even through the blizzard that was outside. We just stayed inside and enjoyed the water parks.
User:Keo2025time
Trip type:
Winter Getaway
12 Mar 2025
We had a great time in a great resort. Celebrating the wife’s birthday we decided to go north from Arkansas. Had not been to the dell’s in over 25 years. The room was. 5 Star+ with fireplace and a great view. We did not have one problem all week. Restaurants in the resort were very good. Highly recommend even for us older seniors.
Wyndham Destinations, Owner at Club Wyndham Glacier Canyon, responded to this review
Thank you for your review and for choosing our resort for your stay. We're delighted that you had a good experience, and we appreciate your valuable feedback. We hope to see you again soon!
User:john b
Trip type: Family
Not as good as previous years
01 Mar 2025
This was the 8th year in a row that we have been coming. The staff are wonderful, and we always enjoy the waterparks and Arcade. This year, we did not feel our room was up to par. Starting with check-in, we did not get a room until after 5 pm on Sunday when we checked in. That was after I went back to the desk at 5:15 to see how much longer it was going to be. I was told, "Oh, it's ready. I think we just forgot to text you". In our room, we were provided with a towel with holes in it. The dishwasher was not working, Finally, I figured out I needed to turn the valve on to let the water flow. These are just some minor housekeeping issues, and this is the first year we have not been excited about our room. The pools were all clean, and the water temperature was perfect. We have done polka dot pots painting, Take flight, bought food and drinks and its a bit expensive but what you expect to pay at a resort, for convenience. The new Aquavina lumina was 25.00 a person and was ok but not worth that amount of money.
Wyndham Destinations, Owner at Club Wyndham Glacier Canyon, responded to this review
Thank you for leaving a review of your stay with us. We are glad to hear you enjoyed your overall stay. We will ensure your concerns regarding the visit are passed along to resort management so that we may continue to improve in the future.
User:GrandmaJojo58
Trip type: Family
Great stay - wonderful room
06 Feb 2025
Easy check in. Great room, we were put in a Presidential Reserve room with upgraded furnishing and a fireplace. The beds are very comfortable and the room was top notch. We walked to the pool area. Be sure to check the hours of operation because not all the pool areas were open on a Monday. But I will definitely stay here again.
Wyndham Destinations, Owner at Club Wyndham Glacier Canyon, responded to this review
Wow! Your glowing 5-star review of your recent stay made our day! We're absolutely thrilled that your experience with us left you extremely satisfied. Thank you again for taking the time to share your positive feedback.