Red Roof Inn Boston Southborough/Worcester

Name: Red Roof Inn Boston Southborough/Worcester
Address: 367 Turnpike Rd, Worcester - MA, united-states
Telephone: +44-204-505-9777
Rating: 4

Westborough, Worcester - MA, United States

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About Red Roof Inn Boston Southborough/Worcester

location

This hotel is located in Southborough.

facility

The hotel has a lift and features 108 rooms. The friendly staff at the reception desk are happy to answer any questions. Services and facilities include a safe, a cash machine, medical assistance, a fax machine, a smoke alarm and a smoking area. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Guests arriving by car can park their vehicles in the car park for no extra charge.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There is a bar on the premises.

Amenities at Red Roof Inn Boston Southborough/Worcester

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Disability-friendly
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  Hotel Safe
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  Lifts
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  Medical Assistance
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  Pets
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  Playground
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  Wifi
Hygiene
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  Contactless check-in/-out
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  Contactless payment
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  Enhanced cleaning programme
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  Hand sanitiser
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  Health checks on staff
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  Housekeeping only upon request
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  Hygiene training for staff
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  No high-touch furnishings
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  No high-touch furnishings in public areas
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Safe Stay (AHLA)
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  Sanitiser dispenser
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  Social distancing regulations
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  Use of commercially available disinfectants

Location

Around this property:

Airport

30000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

156

Very Good

Average

Poor

Terrible

Recent Reviews: 351

User:Lucky413
Trip type: Solo travel
OK for a night
03 Oct 2025
Not one of the better RRIs I've stayed at. Room needed a better cleaning, patches in walls and ceiling, desk chair has never seen a vacuum. Great dog walking areas, had a quiet night, well lit. Room didn't smell and no bugs. OK for a night. Madison Velian, Marketing at Red Roof Inn Boston Southborough/Worcester, responded to this review Dear Lucky413, Thank you for taking the time to tell us about your experience at the Red Roof Inn Boston - Southborough/ Worcester. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the condition of the wall and ceiling patches. However, we are glad that you had a great stay.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We would love to have another chance to provide you with a better experience the next time you're in town.Very truly yours,IshiRed Roof Management RediResponse Specialist
User:Ed P
Trip type: Solo travel
Great Experience starts with the attitude of the employees
11 Jul 2025
Great value and convenient location. I stayed July 10, 2025. Cheryl, the night manager, greeted me with a smile and made sure I had a room close to where my car was parked. Employees like Cheryl, make the experience great or average when you stay in a mid range hotel. which is why I gave a rating of 5. Madison Velian, Marketing at Red Roof Inn Boston Southborough/Worcester, responded to this review Dear U9430CGedp,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Boston - Southborough- Worcester. We greatly appreciate your recognition of our convenient location and excellent value. We are particularly delighted to learn that Cheryl made such a positive impression with her welcoming attitude and thoughtful assistance. It's truly rewarding to learn that her efforts enhanced your stay, and we'll certainly share your kind words with her.The staff and I would like to thank you again for posting your review. It's wonderful to hear that your experience at our hotel was so positive! We look forward to your next stay at Red Roof. Sincerely,ErikaRed Roof Management RediResponse Specialist
User:paladindhill
Trip type: Solo travel
Great Employees
13 Sept 2023
All of the people were friendly and kind. The rooms are very clean. Maintenance people and housekeepers worked really well. Front desk personnel know their jobs. Steve is the manager and is always diligently responding to the needs of the guests. He always makes sure that the landscape is beautiful. A really great place to visit. Madison Velian, Marketing at Red Roof Inn Boston Southborough/Worcester, responded to this review Dear Valued Guest,Thank you for taking the time to tell us about your experience at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I am glad to read that you were pleased with the cleanliness of the room, how well that staff worked and our manager Steve who is always diligently in responding to the needs of the guests. I will make sure to share your comments with the rest of our team. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We hope to continue to provide great experiences for you. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof Management RediResponse Specialist
User:Shannyn P
Trip type: Family
Absolutely filthy
19 Jul 2023
This was the most disgusting hotel I’ve ever gone to. The bedspreads were dirty. There was dry rot on the bed skirts. Spiders on the hard floor. Paint peeling on the walls. I did not feel safe there. Absolutely filthy. Will never stay at another red roof inn. RediResponse Specialist, Marketing at Red Roof Inn Boston Southborough/Worcester, responded to this review Dear Shannyn,I appreciate you sharing your feedback following your stay at the RED ROOF INN BOSTON - SOUTHBOROUGH/ WORCESTER. I was saddened to read that your stay fell short of your expectations due to the insects you reported, uncleanliness of the room and the other issues mentioned. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns, have a great day. Sincerely,Dannielle Red Roof Management
User:Mallory M
Trip type: Family
WORST PLACE
23 Jun 2023
This is the worst inn I’ve ever stayed in. It said that it was 100% cigarettes free but it was most definitely not.It smelt like cigarettes and there were cigarettes buds everywhere. It is false advertising, the rooms actually looked ok in the website but when we got there it was tiny, the bed takes up the whole room and there is no lock on the bathroom. DO NOT GO TO THIS INN.Unless you want to have the worst night sleep of your life. The air conditioning barely works and it was way to loud. There was dog poop on the grass. I stayed here with two other family in different rooms and they hated it too. Right when I walked in the room I was shocked at how small it is. RediResponse Specialist, Marketing at Red Roof Inn Boston Southborough/Worcester, responded to this review Dear Mallory,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF PLUS+ NASHVILLE AIRPORT. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience which led to your 1/5 rating. You indicated that the room had a foul odor, the room was small, the air conditioning was loud along with all the other listed hindrances which is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. We will take your comments into consideration to make changes to improve our customer experience. Nevertheless, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OliviaRediResponse Specialist