Real Colonia Hotel & Suites

Recent Reviews: 1113

• User:Sandra D

  Trip type: Family

  Disappointing

  09 Jan 2026

  Rooms are tired and in need of maintenance. Blinds did not cover the windows sufficiently. Bedding showed signs of wear and tear with large rips. Breakfast was of a low standard, many items not labeled, lacked fresh fruit and bread was stale.

• User:664badriv

  Trip type: Couples

  Disappointing;

  30 Aug 2025

  Disappointing, broken, and overpriced.Many things in the room were broken, including the jacket holder in the closet and the toilet paper holder in the bathroom. Throughout my stay, there was a constant sewage smell. The windows did not block outside noise at all, making it impossible to rest.The materials and furnishings felt very cheap— even the pillow quickly lost its shape and looked terrible. For the high price I paid, the quality was shockingly poor.I wouldn’t recommend this hotel even if the stay were free. Between the noise, the smell, and the broken facilities, a calm and comfortable night’s sleep is simply not possible here.

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• User:Alison P

  Trip type: Couples

  Cheap but not cheerful

  20 Nov 2023

  We were taken in by the web pictures and decided to book a one bedroom apartment so we could have a bit of space. We also liked the idea of a room with a view over the water. We checked in and went to our room. It was awful. Small lounge area/kitchen, tiny bedroom with double bed, old small bathroom with shower over the bath and shower curtain. Blinds didn’t work, arm chair was broken. We asked for a change of room. Eventually we were given the option of a similar apartment but a better layout, still small and basic but with a full view over the water. To access the room we had to walk through the basement car park to get a lift to our floor. We took it. The room was under USD100 per night but we expected better. Breakfast included but it was minimal. We don’t recommend unless you are young and don’t care for basic luxuries. Rodolfo Rossello, Director General at Real Colonia Hotel & Suites, responded to this review Estimada Sra. Alison, Muchas gracias por sus comentarios que nos ayudan a conocer mejor a nuestros huéspedes y mejorar el servicio para lograr una mejor estadía. Lamentamos la estadía no haya cumplido sus expectativas, trabajaremos para mejorar los aspectos mencionados, para que en una próxima visita tenga una experiencia disfrutable. Esperamos pueda brindarnos una nueva oportunidad para poder recibirla nuevamente y poder ofrecer una experiencia acorde a sus necesidades. Saludos cordiales, Rodolfo RosselloGerente Real Colonia Hotel & Suites.

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• User:doubtseventhere

  Trip type: Solo travel

  Excellent location, nice room

  07 Sept 2023

  Positive experience all around. Very close walk to ATMS, the waterfront, restaurants and shops, etc. Host was very excellent and spoke very good English. Breakfast available as well. Would stay here again. Very short drive from Old Colonia, and honestly could be walked to. Rodolfo Rossello, Director General at Real Colonia Hotel & Suites, responded to this review Estimado Sr/a huésped, Muchas gracias por sus comentarios, para nosotros es sumamente importante ofrecer un servicio acorde a lo que cada huésped busca.Agradecemos su devolución, seguiremos trabajando día a día para mejorar aún más la experiencia de nuestros huéspedes. . Esperamos poder recibirlo/a nuevamente Saludos cordiales, Rodolfo RosselloGerente Real Colonia Hotel & Suites.

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• User:erwin_elk

  Trip type: Family

  Disappointing

  21 Jan 2022

  We stayed for 2 nights at this hotel together with our 2 kids. Luckily not longer. Based on all the positive reviews we expected it to be a good appartement hotel with comfort and some luxury. At least cleanliness. Well it wasn’t. We had a room (with kitchenette) on the 3rd floor. Room 303. It was impossible to cook any sort of meal in this room. There is only a microwave but no stove or any electric cooking facility. Fridge doesn’t cool properly. Dont expect anything coming out of the kitchen. The furnishings in the room is very old and worn out. Full with stains. Pretty nasty actually. The aircon in the bedroom was broken, no cold air coming out of it only warm. Basically only a noise machine. The bedsheets had several old blood stains on them. Pillows too. And hairs from someone else. Just gross. The sleeping sofa in the living room is hard. Might be Okay for a child but wont work for an adult. Sound isolation between the rooms is poor. We could hear neighbors pretty good and the road noise was also annoying. Seems like there were street races during the night. Earplugs required. Certainly when you consider the price per night this room just disappointed us. Go somewhere else. So after a night we didnt expect that much from the breakfast anymore. We were right. The breakfast is nothing special. Toast, muffin, cake. And basically everything is very dry. No eggs, no omelette. So dry toast with marmalade and some nasty coffee it is. And because the hotel is rather big and the breakfast restaurant small it is impossible to stick to the 2 meter covid distance rule. Tables are so close to each other that there is maximum 1 meter or less between you and your neighbors. They should do something about this. Well at least the free wifi worked sometimes, bit slow and unstable but okay. Swimmingpool is nice. Overall I would recommend to book a different place with a higher standard for the price. Real colonia isn’t worth it. Rodolfo Rossello, Director General at Real Colonia Hotel & Suites, responded to this review Dear MrErwin_elk, Thank you very much for your comments that help us to know our guests better and improve the service to achieve a better stay.We are sorry that the stay did not meet your expectations, we will work to improve the mentioned aspects, so that on a future visit you have an enjoyable experience.We hope you can give us a new opportunity to welcome you again and offer an experience according to your needs.Kind regards,Rodolfo RosselloGeneral ManagerReal Colonia Hotel & Suites.

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