Hoel Europa

Recent Reviews: 403

• User:Maria-Laura1995

  Trip type:

  A horror tale

  29 Nov 2021

  Staff with the worst mood of the world (except for maids), rooms and baths really old with bad maintanance. Rooms are old, noisy, doors dont close.When we arrived there they sent us to a room which was not ready, so after one hour there, we were moved to another. At Breakfast they put even the sugar in your cups!!!! Blankets are short, like for a criddle . The bathroom door didnt close properly, so we told that to the lobby. Nobody fixed it. My sister was kept inside, then. At the lobby, Ines did not come, did not answer the phone, did not do anything except shout to us that she did not deserve that, she could not do anything. Some gusts, from the next door helped us, brought their own tools from their car and free my sister after one hour inside the bathroom.Of course, again, no apologizes were given, at any time.I did not know, a hotel like this could even exist

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• User:WCOB

  Trip type:

  Central to attractions and old town

  04 Sept 2019

  I stayed at the Europa Hotel for three nights during my recent visit to Montevideo. The hotel is handy to the centre of town and the old town. The staff were friendly and helpful and could also speak english. The hotel offers a good breakfast spread as well as serving good price meals during the day which was ideal as it was a bit cold at nighttime when I visited. The rooms were of a good size and good value

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• User:Cre3pyTie

  Trip type: Solo travel

  Budget hotel with good location

  14 Jun 2018

  This hotel is very basic and lacked some coziness.. One good this is that there is a mini fridge, which was helpful. You will leave the bathroom all wet after taking a shower since there in no door in the shower box, only a plastic curtain that doesnt help.... The best feature is its location, close to both historical center but also other neighborhoods, markets, restaurants etc. The staff was friendly and willing to help whenever I asked them for information. The breakfast was not as good as I thought, it lacked variety and there wasnt anything hot, neither scrambled eggs or fresh fruits.. so it was a let down for me.. all in all for a very good price I recommend this hotel since it is in the heart of Montevideo..

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• User:flyme2themoon1

  Trip type: Couples

  Excellent Staff

  20 May 2018

  We booked and paid for a one week stay at the Hotel Europa. Our plans changed and we had to cancel. Even though we booked a non-refundable reservation the hotel refunded our money in full with no questions asked. "Yes, of course, no problem," she said. This was very generous on their behalf and we feel grateful. This is customer service at its best.

• User:geneoV

  Trip type: Couples

  Good location and very clean

  12 May 2018

  This is a good budget hotel well located in Montevideo. It is within walking distance to the old city and most attractions. There are many options for food, lots of restaurants and food trucks nearby as well as small convenience stores and other shopping. One block from and runs parallel to the main avenue, 18 de Julio. The hotel also has a dining room serving lunch and dinner. The hotel and rooms are clean and comfortable, daily housekeeping with fresh towels daily. There are two elevators (lifts). Air conditioning, TV and a stocked bar fridge in the room. Safety deposit box at the desk for small charge. Breakfast is buffet with lots of cold food and the coffee is very good. Staff are very friendly and helpful.

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