very good choice in Montevideo, located in a nice area full of shops and restaurants.You can have a very good breakfast, or a very good meal at the bistro bar.The service is very goodI will be back !
Gonzalo Vellozo, Atención al cliente/recepción at ibis Styles Montevideo Biarritz, responded to this review
Dear guest,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience during your stay at our hotel. It is our pleasure to know that you enjoyed our excellent location, which offers easy access to the best shops and restaurants in the area.We are glad that you also enjoyed our delicious breakfast and the variety of options we offer at our bistro bar. Our team is always striving to provide the best service to our guests, and we are pleased to know that we met your expectations.We appreciate your loyalty, and we look forward to welcoming you back to our hotel in the near future.Best regards,Gonzalo VellozoSub Gerente
User:Dan P
Trip type:
Just OK :)
21 Mar 2022
Location is so-so - far from the main attractions ... many of staff do not speak English, however they are very helpful ... there was no hot water in the morning ... breakfast is OK, but same stuff every day.
Gonzalo Vellozo, Atención al cliente/recepción at ibis Styles Montevideo Biarritz, responded to this review
Dear guest,Thank you for taking the time to share your feedback. We apologize for any inconvenience caused by the location not being to your liking. Regarding the language barrier, we are continuously working to improve our staff's English skills to provide better service to our guests.We apologize for the issue with the hot water and would like to assure you that we have taken the necessary steps to prevent this from happening again in the future.As for the breakfast, we appreciate your comments and will consider adding more variety to our offerings.Thank you again for your feedback, and we hope to have the opportunity to provide you with a better experience in the future.Best regards,Gonzalo VellozoSub Gerente
User:MarcosAlves
Trip type: Couples
Very small rooms
23 Feb 2020
Good location and the best internet speed I’ve experienced at Ibis hotels. But the rooms are VERY, very small - seriously, there’s no room for an open luggagge anywhere on it. Also the breakfast is terrible, quite limited. Don’t get confused by the brand Ibis - it’s not the regular Ibis, it’s just Ibis Budget with a rebrand. It’s OK if you’re looking for a budget option.
Gonzalo Vellozo, Atención al cliente/recepción at ibis Styles Montevideo Biarritz, responded to this review
Dear MarcosAlves,Thank you for sharing your feedback regarding your recent stay at our hotel. We are glad to hear that you found our location convenient and that our internet speed exceeded your expectations.We understand that the size of our rooms may not be suitable for everyone, as they are designed to offer a budget-friendly option for our guests. However, we will definitely take your feedback into consideration as we continue to evaluate and improve our offerings.Regarding breakfast, we apologize that it did not meet your expectations. We will work to improve our breakfast selection and quality to provide a better experience for our guests.We appreciate your comments and hope to have the opportunity to welcome you back in the future.Best regards,Gonzalo VellozoSub Gerente
User:עליזה פ
Trip type:
great style, reasonable price
23 Oct 2019
new hotel with great style. the room was clean and cosy, a little small. reception were kind and helpful (even though their english was limited...). big breakfast room but at certin hours, was very crowded with no free places to sit. (we went back to our room, and returned later...) the breakfast was OK. Allover, highly recommended, fun hotel with great vibe
GonzaloVellozo, Duty Manager at ibis Styles Montevideo Biarritz, responded to this review
Dear frimanal,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Gonzalo VellozoDuty ManagerIbis Styles Montevideo
User:Carstens_Welt
Trip type: Solo travel
All in all okay
03 Oct 2019
Pros:- Relatively new hotel with fresh design- motivated staff - safe area - Many dining options and supermarkets close byCons:- far from city centre- staff friendly but hardly speaks English- they don't reply to emails- they didn't accumulate points to my Accor account, even I sent several reminder- horrible canteen atmosphere at breakfast with unfriendly staff
GonzaloVellozo, Duty Manager at ibis Styles Montevideo Biarritz, responded to this review
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Gonzalo VellozoDuty ManagerIbis Styles Montevideo