Mercure Montevideo Punta Carretas

Name: Mercure Montevideo Punta Carretas
Address: Rambla Gandhi 371, Montevideo, uruguay
Telephone: +44-204-505-9777
Rating: 4.2

Montevideo, Uruguay

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About Mercure Montevideo Punta Carretas

location

This hotel is located in Montevideo, right on the beach.

facility

The hotel has a lift and features 41 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a plug adapter and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, horse riding, a gym, aerobics and hiking. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Mercure Montevideo Punta Carretas

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Library
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  Safe
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  TV
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  Closet
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Gym
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  Golf

Location

Around this property:

Airport

19200.0 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

396

Very Good

395

Average

Poor

Terrible

Recent Reviews: 918

User:DAHU_757
Trip type: Family
Not up to 4-star standards
09 Aug 2026
One positive point: the location. The staff have some difficulty with English. This establishment does not meet the standard of a 4-star Mercure hotel. The room is old and not clean. The bathroom is in a deplorable condition. The breakfast buffet does not meet 4-star standards. There is not enough choice, and the quantities are too small. Mercure Montevideo, Director General at Mercure Montevideo Punta Carretas, responded to this review Dear Mr. Dahu, thank you for your comment.We regret that the service was not up to your expectations, please accept our sincere apologies.Mercure hotels always want to provide the best quality of service; therefore your opinion is fundamental to us.At Mercure Montevideo we are interested in your opinion, they help us keep growing and improving every moment. The hotel is located in one of the city's most prestigious neighborhoods, offering visitors a variety of tours and options at their fingertips.Looking forward to welcoming you again.Sincerely, Ilana Gateno Gral Manager.
User:pablocousido
Trip type: Couples
Modest three stars at high-end hotel prices.
26 Mar 2024
Firstly, it is unacceptable that this hotel does not have a reserved space on the sidewalk (yellow) to stop the car while unloading luggage.The rooms in the back are too small. The photos correspond to the front ones, which are larger. The size of the beds is small with little space around them. Very hard mattress.Very good attention from the staff, and good breakfast.It seems to me like a modest three-star hotel with the price of a higher category. Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this review Dear Mr. Pablo, thanks a lot for taking your precious time to share your experience.Mercure Montevideo, Punta Carretas offers 3 different categories of rooms, they differ in size and view.Please let us know when you will be back to Montevideo and we will accommodate you under your preferences.We appreciate you value our breakfast, La Jolie Lounge team dedicates precious time to provide homemade breads and selects the menu for every breakfast.Hoping to host you soon.Many thanks and regards, Ilana Gateño General Mgr.
User:Grahame F
Trip type: Couples
Disappointed
20 Aug 2023
Firstly, this is a budget hotel, and one should make allowances. However the primary criteria we use is that we should get a good nights sleep, with a hot shower without stepping into a bath.Now here’s what went wrong in room 401 facing the sea for four nights.The double glazed windows do not close properly as the catches have been relocated. Therefore the traffic noise is quite audible.The room is of Hong Kong size, small with a king size bed and one chair. The top sheet on the bed is far too small. If you like rubber pillows, then is the place for you - otherwise, tough luck.There is adequate handing space and drawers.The breakfast is the usual continental style, and yes, it has home-made granola as someone else says. There is the option of hot scrambled eggs, but you’ll need to know this as no-one will tell you.By and large, I’d give it a miss, although it is very handy to the Fresh Market supermarket which is one of the best I have ever seen, and the Punta Carreras shopping mall which houses the El Fogon Restaurant, one of the saving graces to our visit. Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this review Dear Mr. Foz, thank you for your sincere comment.We are sorry we didn't meet your expectations, please accept our apologies, we hope we did not cause you any inconvenience.Mercure Montevideo has three different room categories that differ in size and view. Breakfast is prepared daily with local and fresh products, promoting environmental care and supporting a healthy life.The hotel is located in one of the most prestigious neighborhoods of the city, offering visitors a wide range of tours and options within their recreation.Sincere regards, Ilana Gateno General Manager.
User:worytkiewicz
Trip type: Business
Hidden gem
25 Mar 2023
I regularly visit Montevideo for academic business and Mercure Punta Carretas turned out to be the best accommodation I ever had in the Uruguayan capital. The location almost directly on the shore of the Rio de la Plata is very pleasant, there is a sea food restaurant open until late. The rooms of the Mercure are OK (nothing fancy but there is everything one needs), yet the quality of the stay is nonetheless outstanding. The breakfast buffet is delicious (homemade granola among other), there is a co-working space and a gym on the top floor. The gym is tiny, there is a complete set of dumbbells, a stationary bike and a yoga mat, all of quality but that's it. However, this is enough to throw in a good session while the view on the Plata is breathtaking. Last but not least, cheers to the friendly, helpful and absolutely trustworthy staff! Highly recommended. Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this review Dear Mr. Worytkiewicz,We appreciate your comments regarding your stay at the MERCURE MONTEVIDEO PUNTA CARRETAS.It's always a pleasure to receive compliments. We will extend your nice comments to our team.We are sure that these comments will encourage our entire team as they continually strive to improve the quality of our services.Thank you once again for sharing your experience with us and hoping your next visit will be as pleasant as the previous one.Greetings from Uruguay, Ilana Gateño - General Manager.
User:MJScbus
Trip type:
Great Location, Nice Facility
14 Feb 2023
Small hotel located across from La Rambla with a great view of Rio de la Plata. It's within walking distance of a shopping mall and restaurants. Staff were pleasant & helpful. Not many spoke English so it's good to know some Spanish. I elected to pay extra for breakfast when I made the reservation. Breakfast is served in the lounge on the ground level; the choices were delightful. I thought breakfast and the room were a great value for the price. I would highly recommend it. Mercure Montevideo, General Manager at Mercure Montevideo Punta Carretas, responded to this review Dear Mr. MJScbus, thanks a lot for your comments. We are glad you enjoy your stay with us. We will extend your compliments to the Hotel Staff; they will be glad to hear from you.At Mercure Montevideo, we work to achieve excellent service and a great guest experience.We appreciate your suggestion about the water, please be advised the Hotel has a courtesy GRAB & GO kiosk service at La Jolie Bar, where you can enjoy complimentary home-made croissants, water, and fresh coffee.The neighborhood offers different cultural and gourmet attractions to enjoy, let us know your preference to make an excellent recommendation.Hope to see you soon at Mercure Punta Carretas.Best regards, Ilana Gateno General Mgr.