Aqua Punta Del Este

Recent Reviews: 251

• User:Gabriela F

  Trip type: Family

  Perfect localization

  03 Jan 2020

  Very simple hotel - really needs a renovation (at least remove the bath tub and change the sheets), but very friendly staff and amazing neighborhood.Breakfast very simple but always full: cuts (Jan and cheese), bread, medialunas, dulce de leche and eggs.

• User:Jorge B

  Trip type: Couples

  Don’t go or it will ruin you holidays.

  13 Jan 2019

  Room doorknobs will open with a Hairpin. Safebox set so high most persons will find it difficult to Rea ha. Room Floorcarpet worn out and stained. Room small but for the price wouldn’t have expected a larger one even at a 5* hotel. Breakfast: skimmed milk only on demand brought to youu in a cup, but cups on the table are Dirty. Hot water hard to get because they bring a pítcher at a time. A guest asked for fruit salad (Canned type, not fresh) and the answer was there was no more because they had replaced the bowl where it is served already twice. Untasty fruir. Umbrella juice coffee ( in spanish we call that a black water with no taste or smell of coffee) Overall aspect is dirty, disattended. Forget getting there with a car: no parking and hard to find where to park, even payed parking lots.Very central. Employees are Uruguayans and that means that they are nice and good people, but these have Little or no ttraining in their jobs

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• User:James R

  Trip type: Friends getaway

  FILTH!! Worst hotel in South America!!!

  05 Mar 2017

  I never take time to write a critic on tripadvisor but this time I felt it is essential to prevent others from experiencing such an ordeal. I have spend my life travelling around the globe and I have never seen such a terrible hotel. Fully paid reservations were made in Oct 2016 (160 USD X 4 nights for a super deluxe suite) and here I was entering the hotel on Feb 23rd 2017. UPON ENTRANCE a dog is always present in the hotel which belongs to the manager, eating and taking a piss anywhere in the lobby! RECEPTION DESK. Nobody speaks a damn word in English. Young people who look at you making no effort to communicate. I got the key and I enter the suite. I am referring to a cage with not a single window!!! ... I run downstairs and raise hell with the reception. Finally I speak with the lady manager who in poor English she offers me a suite for an extra charge of 35 USD per night. I show her my reservations where it clearly stated that I paid for a suite. She smiled and said that she will give me the suite with no extra charge as if she was doing me a favor. ROOMS No need to make any comments for the suite. PLEASE LOOK AT MY PHOTOS ALL TAKEN on the 23rd of Feb 2017!! .... BREAKFAST??? For 4 days I didn't touch a thing as I was afraid that I might get sick. The coffee pot was broken and stitched together with duck-tape!! The dog kept walking around people having their breakfast. No need to mention that the TV set was not working. Needless to explain this to people who don't speak English. TOWELS are not be changed daily unless specified by the customer. People please stay away from this filth!!! If you want your money worth try the place where my brother stayed during the same period with the same rate 160 USD per night!https://www.tripadvisor.co.nz/ShowUserReviews-g294066-d11999164-r455013734-Hotel_Sea_View-Punta_del_Este_Maldonado_Department.html

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• User:RUBENS_GANDELMAN

  Trip type: Family

  Never more

  24 Jan 2017

  Bad experience - This hotel isn't respect tourist with fake photos. Horrible 'desayuno'.Don't mind twice: choose another. Local People of Punta del Este say choose options in Maldonado or La Barra, cities near about only 12 miles distance and a better beneffitty.

• User:GrandTour546159

  Trip type: Couples

  DO NOT GO HERE

  05 Jan 2016

  My boyfriend and I used Hotwire to book a 4 day/3 night trip to Punta del Este and we were assigned Hotel Aqua. We got a standard room with a queen sized bed. Upon entering the hotel, it smells like mildew and feels stuffy. The room itself was extremely small.....but understandable given the low price of $95/night we paid during high season. What isn't justifiable is the stained bedsheets that felt gross. These were super thin bedsheets that weren't even typical hotel sheets. They were almost translucent and had stains on them. The carpet is stained and smells very strange. The shower was extremely small and had a flooding problem. Towels are stained and look like they have been used for years. The room is extremely dusty and in extreme need of cleaning and renovation. Breakfast was all stale. Wifi did not work in the room, only lobby. We ended up getting allergies from all the dust and stuffiness of the room that we cut our trip short to 2 nights because it was unbearable. You may be paying a lower price than the other places nearby, but it is NOT worth it. You might as well find something a little farther or maybe even opt for a hostel (which probably is a cleaner option that this awful hotel).

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