City Palace Hotel

Name: City Palace Hotel
Address: Amir Temur Street, 15, Tashkent, uzbekistan
Telephone: +44-204-505-9777
Rating: 3.7

Tashkent, Uzbekistan

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About City Palace Hotel

location

This hotel is located just 500 m from the centre of Toshkent.

facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols on the terrace are also available. Those who wish to stay active while on holiday can enjoy on-site archery. For a fee, tennis is also available. Sport and leisure facilities at the hotel include a gym, table tennis and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at City Palace Hotel

Facilities
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  Air conditioning
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Hammam
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
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  Photocopying
Common Area
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  Library
General Services
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Packaged meals
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Half Board
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  Full Board
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Outdoor Activities and Sports
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  Outdoor sports
Payment
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  ATM
Room Facilities
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  Safe
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  TV
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  Bathrobes
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  Room service
Security
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Airport

8000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

100

Very Good

153

Average

100

Poor

Terrible

Recent Reviews: 407

User:ImmigrantLife
Trip type: Solo travel
Soviet chic
30 May 2026
Nobody is talking about how good this hotel smells. Whatever diffuser they’re using in their corridors, I want it for my house! Rooms are BIG and soviet chic.Aburahmon on reception was wonderful: so friendly and knowledgeable, much like all of the staff I encountered here.My only disappointment at this hotel is that I didn’t find the two advertised karaoke bars. Maybe next time?
User:Globe195
Trip type: Friends getaway
Wonderful Stay with Exceptional Staff
25 May 2026
I truly enjoyed my stay at City Palace Hotel Tashkent.I loved the room and the classic wood décor. The reception area was spacious and beautiful, especially with the stunning glass roof. The spa was also excellent, with a very skilled massage therapist.Breakfast offered a great selection of food and drinks every morning.What truly made this hotel wonderful, however, was the amazing staff — especially Sanjar, Abdurahmom, and Davron. They were incredibly helpful, had lovely personalities, and provided excellent customer service throughout my stay.If I return to Tashkent again, I would definitely stay at City Palace Hotel again. Please keep up the great work!
User:cha c
Trip type: Couples
A comfortable stay
17 May 2026
The subway station is nearby, which is convenient. The room was beautiful, and the bathtub was spacious and comfortable. There was a wide variety of breakfast options, and it was delicious.
User:PIGO s
Trip type: Business
very bad experience
26 Mar 2026
Probably the most disapointing experiences in one hotel.Alsmost nothing is functioning in the room. Arriving at the morning, i regularly paid “early check in”. Discovering that tv has only few channels, all in uzbek language. Asking “for some other language”, they send guy who tried to do something for long, finaly he brought one other tv. And i’ve got maybe 10 chanels, all in russian. Fine, much better then only uzbek. But not for long, since every day some russian chanel was “dissapearing”, at the end of stay remained only two, not interesting at all.Then i discovered that fridge doesn’t work (four star hotel). They send the guy, who conected the cutted of cable, then i had frigo. Vow!But probably the worst thing are elevators. For 15 floors hotel (probably maybe 300 rooms), they have only two elevators. Average waiting time is maybe 10 minutes!!!!But happy if it works! Two days, for 24 hours, no any elevator was working! They they directed us to some auxiliary elevator, for personal, loundry, etc, behind the kitchen. Waiting time even longer!Second day, after breakfast, rushing for important coference, i remained blocked in this elevator, between floors, without electricity, without light, till after phone call and urgenses someone came to move elevator for “half of floor” and let me jump out. How happy i was!Then is coming “adventure” to find stairs, hidden, not signed at all, and i got to basement. And fout door locked!!!!I had to walk up for several floors, and to try to find out other (hidden) stairs on the other side of building. Not “maximum” for old guy with hart and angina problems. For all my stay (all week) there was no one excuse, nothing.Maybe is not necessary at all to mention that on breakfast is hard to find the table, and coffe machine rarely works…Maybe for uzbekistan such “small things” are normal, but i don’t think so, since i was several times, never having such problems.Very bad stay, not to recomend!
User:I M
Trip type: Solo travel
average hotel, nothing special.
01 Dec 2025
i choose this hotel because of the location. other than that its just 3 star hotel, with average quality breakfast, avarage quality service and avarage, in my case below average quality rooms. Looks like hotel is old and need good renovation.