Melia Caracas

Recent Reviews: 1477

• User:Carsten v

  Trip type: Business

  An excellent choice in Caracas

  30 Mar 2026

  It's not so easy to find good and affordable accommodation in Caracas as a business traveller these days, but I can recommend the Melía for sure! Very friendly staff, good food, impressive lobby, spacious and cosy rooms, and a fully-equipped gym. The pool desperately needs a cleaning though. But generally: An excellent choice. Hotel Manager, Owner at Melia Caracas, responded to this review Dear Sir,We sincerely appreciate your thoughtful review.We are delighted to hear that our team's friendliness and the culinary offerings met your expectations during your business stay.Your appreciation of the lobby's welcoming atmosphere and the comfort of our spacious rooms is truly encouraging.It’s wonderful to know that our gym facilities added value to your experience.We regret the inconvenience caused by the pool.Your recommendation as an excellent choice in Caracas is the greatest compliment we could receive.We are looking forward to welcoming you again.Best wishes,Kiara Silva , Guest Experience Manager

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• User:Jesus eduardo R

  Trip type: Business

  Suggest and comments about my visit

  23 Oct 2025

  Nice, good attention and very polite your staffs. Google room and very clean. I had only situation about television is very older and the signal channel is very poor. Hotel Manager, Owner at Melia Caracas, responded to this review Dear Sir, Thank you for taking the time to review your stay.We're delighted you appreciated our team's attentive service culture and found your accommodation impeccably maintained.Regarding the television system, we acknowledge your feedback about the technical aspects while noting our ongoing upgrades to enhance the room experience.Your recognition of our cleanliness standards reflects our commitment to providing a refined environment for all guests.We all hope to welcome you back in the future.Best wishes,Kiara Silva , Guest Experience Manager

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• User:mab05031970

  Trip type:

  Caracas Weather from Australia

  20 Oct 2024

  Visited Caracas to experience the weather and culture. Had a very good time. Highly recommend Melia Caracas. Hotel- cmanager, Owner at Melia Caracas, responded to this review Dear Guest,Thank you for this great review.We're thrilled to hear that you enjoyed the vibrant weather and rich culture during your visit to our city. It's wonderful to learn that our hotel contributed positively to your experience and that you would recommend us. Our team takes great pride in offering a room experience that complements the city's charm and our gastronomic experiences that showcase both international flavors and traditional Venezuelan dishes.We look forward to welcoming you back soon.Kind regards,Kiara Silva Phone +58 212 628.31.11 - Ext.4023, Guest Experience Manager

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• User:nazimkastul

  Trip type: Business

  Business trip

  28 Sept 2024

  Room was smelling bad , bathroom was bad, except reception nobody speaks english, thats was worst visit

• User:Cihan K

  Trip type: Business

  Hotel Melia

  14 Sept 2024

  I stayed at Melia regarding a conference for almost one week. The hotel is big, clean, staff are very kind and helpfull. Food is good. The neighboor ir full off stores and big streets like avenidas. You can feel completely safe in the hotel and dont need to go so fat away to buy thing, the are already a lot of stores next to the hotel including a new builed mall. Hotel- cmanager, Owner at Melia Caracas, responded to this review Dear Cihanki,Thank you very much for this kind review of your recent stay.We're delighted to hear that our team's hospitality met your expectations and that you found our hotel immaculate and accommodating. It's wonderful to know you enjoyed our gastronomic experiences, highlighting the quality of food at our Mediterráneo restaurant. The safety and comfort of our guests is our top priority, so we're pleased you felt secure and appreciated the convenience of nearby shopping options, including the recently built mall. We look forward to seeing you again soon.Best regards,Kiara Silva Phone +58 212 628.31.11 - Ext.4023, Guest Experience Manager

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