Need to improve the Room Service, good view of the Maracaibo Lake, good pool when its sunny, good casino, a lot of parking, nearby of La Vereda del Lago, Plaza Republica, and El Milagro Av; has a Disco called Bari Bar with good Promos, in some words this Hotel has everything in the same Place!
User:emilioh2789
Trip type: Business
Great People at the Inter
30 Jan 2019
During my stay, I had a problem with my health related to my stomach, and these people from the hotel really took care of me the best way possible, even I got chicken soup for ill people haha anyway, didn't miss home at all and I got courtesy entrance to rooftop VIP lounge. SO, despite problems in Venezuela, at the Inter I had a pleasant stay! Two thumbs up, the desk guy José was really helpful and he was changing shifts! Amazing!!!
IHG_Hotel_Staff, Guest Relations Manager at Inter Maracaibo Hotel, responded to this review
Dear Guest,We would like to thank you for your comments, we are glad to know that you loved the room and our local food, also we are pleased that enjoyed your days of lodging in InterContinental Maracaibo. We are constantly working to give to our guest and customers the best experience. We hope to welcome you back in your next trip to Maracaibo.
User:Linda C
Trip type: Business
Excellent
19 Sept 2018
I came for business and the people make me feel like home. The food is good but kind of expensive if you compare with a regular restaurant. The personnel is amazing and the hotel have live music in Friday’s.
IHG_Hotel_Staff, Manager at Inter Maracaibo Hotel, responded to this review
Dear guest,Allow me to thank you for a minute in your time to leave this comment, for us it is as important as a hotel. It is already in place. We hope that your next stay will be more satisfactory, we will be happy to receive it.Best regards.
User:Mk0037
Trip type: Family
The best Hotel in Maracaibo #1
21 Jul 2018
I stay here from 28 June till 11 July 2018. Thes service is top!!! Frontdesk the girl name Liz she did a great job evrything i needed she was there to help with. The bellboy guys top of the line service. Breakfast staff very good there is a night club on the property service there is so good as well, the restaurant for dinner service is a bit slow not so attentive also during lunch my table was close to the cashier and there was like 20 poeple standing in front of me to pay the bill so i was there not at a good moment. But for the rest this property is the best Maracaibo has to offer you. May be u will ask me If I will be back? Ooh yessss my reservation is already confirm on the 28 July i will be back! Thanks guys. Miguelangel Kelly :)
IHG_Hotel_Staff, Gerente at Inter Maracaibo Hotel, responded to this review
Dear guest,For us it is pleasure to welcome you in your Hotel Intercontinental Maracaibo and to our team is a priority that you have the best experience. We thank you for taking the time to leave us a comment, remember that this is always important to us, it allows us to provide a better experience. We are looking forward to your return soon.Greetings.
User:Glob_Travlr
Trip type: Business
Average hotel, expensive restaurants
05 Feb 2018
The Intercontinental is well located and provides a standard business hotel experience. Unfortunately, there are plenty of quarks including not being able to use a Venezuelan credit card as a guarantee, the requirement to pay the entire stay at check-in, and expensive, mediocre restaurants. The steakhouse was expensive and the meat had no flavor. The Italian restaurant doesn’t have a menu. Instead, you must rely on suggestions form the waiter without any idea what you order costs. The coffee bar has light snacks, but beware of the prices. A small ham and cheese sandwich with a handful of fries will cost you 500,000 Bolivares or more than $100 on the official exchange rate. There are positives: the included breakfast buffet is excellent and provides ample choices, and the gym is well-appointed.
IHGService, Guest Relations Manager at Inter Maracaibo Hotel, responded to this review
Hi Travlr,Thank you for taking the time to write a review about your stay with us. We are happy to know that you liked our gym and we certainly appreciate your nice feedback on our breakfast selection. On the other hand, we are sorry to hear that our dining options, as well as the prices, fell short of your expectations. Reviews like yours are very valuable as they enable us to target areas we need to improve on. Rest assured your feedback has been forwarded to the management team for reference.We value you as our guest and hope to accommodate you again for a chance to provide you with a much better experience.Sincerely,Joel ACase ManagerIHGService
Maracaibo, Maracaibo
About Inter Maracaibo Hotel
User Rating & Reviews
07 Sept 2022
30 Jan 2019
05 Feb 2018
0204 505 9777