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Apricot Hotel

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Apricot Hotel

locationHanoi, Hanoi and North

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About Apricot HotelAbout Apricot Hotel

Location

This hotel is located in the heart of Hanoi.

Facility

The hotel has a lift and features 123 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi are provided as well. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. There is a poolside snack bar as well. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Activity coordinators organise an entertainment programme for adults and children.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Apricot Hotel Amenities at Apricot Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1644

Very Good

312

Average

85

Poor

30

Terrible

45

Recent Reviews: 2116

  • User:Tour32471697861

    Trip type: Business

    Excellent Hotel Experience

    rating08 Jun 2026

    Great stay and excellent service throughout our client's visitSpecial thanks to Mr. Trung for the outstanding support and professionalism Hotel Apricot, Owner at Apricot Hotel, responded to this review Dear Valued Guest,On behalf of Apricot Hotel, we sincerely thank you for taking the time to share your wonderful experiences during your recent stay.We are delighted to know that you were satisfied with the luxurious space, prime location, and quick booking process at our hotel. In particular, we will certainly convey your thanks to Mr. Anh Trung for your kind words. The dedicated and enthusiastic support of our staff throughout your stay is a core value that Apricot always strives for.Your feedback is a great motivation for our staff to continue striving to improve the quality of our services. Thank you for choosing Apricot and we hope to have the opportunity to welcome you back in the near future!Sincerely,The Apricot Hotel Team

  • User:Go33547818504

    Trip type: Solo travel

    Terrible security team ruined my expectation and experience!

    rating05 Jun 2026

    I am a local travel guide in Hanoi. Although I did not personally stay at this hotel, my clients did, and we all agreed that it is a beautiful and elegant property. The decoration is tasteful, and the reception team was helpful, informative, and cheerful. However, my experience with the security team was extremely disappointing.On May 26th, after I handed over my motorbike parking ticket, it took nearly 10 minutes for them to retrieve my bike from the basement. When the guard finally brought it out, he left it unattended on a sloped area and walked away without properly handing it over to me. As a result, the bike fell over to one side. Instead of apologizing, he showed little concern and immediately blamed the incident on a “weak kickstand.” As you can see in the photo, my clutch lever was badly bent and the mirror was scratched. When I calmly tried to discuss shared responsibility (including my own part), the guard denied everything and said: “We already took your bike out and put the stand down. If it fell, it’s just bad luck. You cannot claim anything from us.” To be clear, I did not overreact or try to exaggerate the situation for compensation. I simply wanted a fair and reasonable discussion about responsibility. Unfortunately, the staff’s attitude came across as dismissive and unprofessional. Another guard even stated that they would no longer accept sport bikes because they are “too heavy” to move in and out of the basement. This is quite surprising for a hotel of this standard. If there are restrictions, they should be clearly communicated (for example, with a visible sign), so guests and visitors can make alternative arrangements.In summary, while the hotel itself is excellent in terms of design and front-desk service, the behavior and professionalism of the security team need serious improvement.

  • User:rose s

    Trip type: Family

    good hotel

    rating04 Jun 2026

    My family and I had a very enjoyable stay here. The hotel was spacious, airy, and clean, which suited my family perfectly. Thank you, Mr. Anh Trung, for helping me choose the most suitable room.I will definitely come back here when I have the chance to visit Vietnam again. Hotel Apricot, Owner at Apricot Hotel, responded to this review Dear Valued Guest,On behalf of Apricot Hotel, we sincerely thank you for taking the time to share your wonderful experiences during your recent stay.We are delighted to know that you were satisfied with the luxurious space, prime location, and quick booking process at our hotel. In particular, we will certainly convey your thanks to Mr. Anh Trung for your kind words. The dedicated and enthusiastic support of our staff throughout your stay is a core value that Apricot always strives for.Your feedback is a great motivation for our staff to continue striving to improve the quality of our services. Thank you for choosing Apricot and we hope to have the opportunity to welcome you back in the near future!Sincerely,The Apricot Hotel Team

  • User:Chung V

    Trip type: Business

    Professional and friendly service

    rating28 May 2026

    Many thanks for ANH TRUNG coordinating our business event at the Hotel. The service was very professional and helpful. We would highly recommend for its location and professional service. Hotel Apricot, Owner at Apricot Hotel, responded to this review Dear Valued Guest,On behalf of Apricot Hotel, we sincerely thank you for taking the time to share your positive feedback regarding your recent event experience with us.We are delighted to learn that you were pleased with our professional and friendly service, as well as our convenient location. It is especially rewarding to know that Mr. Anh Trung's coordination and support contributed to the success of your business event. We will be sure to share your kind recognition with him, as such feedback is a great encouragement to our team.At Apricot Hotel, we are committed to delivering exceptional service and creating seamless experiences for all our guests. Your recommendation motivates us to continue striving for excellence.Thank you for choosing Apricot Hotel. We look forward to welcoming you back for future business and leisure occasions.Sincerely,The Apricot Hotel Team

  • User:Chandra K

    Trip type: Couples

    Customer Service

    rating11 May 2026

    Food was excellent at the restaurant. Staff were friendly and professional with interaction with hotel guests. Special mention goes to Miss Huong Nguyen for her excellent customer service and professionalism. Would recommend this hotel to family and friends. Hotel Apricot, Owner at Apricot Hotel, responded to this review Dear Valued Guest,On behalf of Apricot Hotel, we sincerely thank you for taking the time to share your wonderful experiences during your recent stay.We are delighted to know that you enjoyed the excellent cuisine at our restaurant and the friendly, professional service provided by our staff. In particular, we will certainly convey your thanks to Miss Huong Nguyen for her exceptional customer service and professionalism. The dedicated and enthusiastic support of our staff throughout your stay is a core value that Apricot always strives for.Your feedback is a great motivation for our staff to continue striving to improve the quality of our services. Thank you for choosing Apricot, and we hope to have the opportunity to welcome you back in the near future!Sincerely,The Apricot Hotel Team

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