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Conifer Grand Hotel

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Conifer Grand Hotel

locationHanoi, Hanoi and North

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About Conifer Grand HotelAbout Conifer Grand Hotel

Location

This hotel welcomes guests in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

The rooms have a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Staff are also happy to provide children's meals.

Amenities at Conifer Grand Hotel Amenities at Conifer Grand Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

84

Very Good

52

Average

14

Poor

8

Terrible

2

Recent Reviews: 160

  • User:SM734

    Trip type: Solo travel

    Nice hotel and good value, but street floods in heavy rains

    rating11 Jun 2026

    The hotel is nice and the room was comfortable and spacious. The staff was extremely friendly and went out of their way to make sure I had a good stay. It's also in a cool area with lots of winding, narrow streets, which were fun to explore.Unfortunately, there's one big caveat that would prevent me from staying here during the rainy season. The hotel is on a road to narrow for cars, so my taxi driver dropped me off a couple of blocks away and pointed me in the right direction -- no problem there. However, it had been raining much of the day and the block the hotel was on was completely flooded with approximately six inches of water. The only way to get to it was to wade through, carrying luggage and all. Fortunately, someone on a motorbike helped me get to the front steps of the hotel relatively dry, but there's no guarantee that happens again. In talking with folks in the area, this happens relatively frequently during heavy rains. It would unfortunately be a dealbreaker for me during the rainy season, because the rest of the hotel was great.

  • User:ElianaTex

    Trip type: Family

    Unforgettable birthday in Hanoi

    rating31 Dec 2025

    Everything was very nice.Hotel close to the cathedral.Staff very kind and friendly.Room clean and comfortable.No noise.Having arrived for my birthday, when I returned to my room at the end of the day they left me a bouquet of roses and then brought a cake to celebrated Unforgettable birthday.Thanks also to Simon for his kindness.

  • User:The Lavishly T

    Trip type: Solo travel

    Great choice overall

    rating29 Dec 2025

    This is a beautiful hotel. Hotel is clean and I'm glad to have found a good rate for it. The location is great, in the middle of the old quarter. However, the alley it's in, is not accessible by car. Simon and his team were very helpful. They pick up and drop off your luggage wherever the transport stops. I was upgraded from a standard room to a superior room which has a stove top. I removed a star because I was initially turned away after making a 2 night reservation through agoda. I was told they were unable to update the system to show no rooms available. A few hours later, I was still seeing a room available for the 1st night and returned to double-check. They accepted for just 1 night because they had no availability for the 2nd. Breakfast buffet was good and a chef was there to prepare your eggs on order as well as serve a pho ga (chicken soup). Will return next time I'm in Hanoi.

  • User:Gerhard Jansen ... R

    Trip type: Couples

    Very good

    rating29 Dec 2025

    Check in was smooth. No issue during our stay with friendly staff to accommodate your needs. Simon helped us a lot, very well spoken and knowledgeable.

  • User:Luca G

    Trip type: Family

    Great Stay At the Conifer

    rating28 Dec 2025

    Very nice location, right in the middle of Hanoi the city.Staff were always helpful, for example Simon was a staff member that helped us carry luggage and guide us to our driver. Rooms were clean and always well furninished.

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