


37+ photos
The hotel is located in Tran Duy Hung Street, adjacent to the National Convention Center. It is only some 30 minutes from Hoan Kiem Lake.

117 Tran Duy Hung Street, Yen Hoa Ward
Check-in from 2:00 PM · Check-out by 12:00 PM

117 Tran Duy Hung Street, Yen Hoa Ward
Check-in from 2:00 PM · Check-out by 12:00 PM
Good
195 reviewsUser: Dreamer S
Trip type: Business
Good
Great hotel, will come back againGreat hotel, will come back again
User: Shi L
Trip type: Business
A wonderful trip!!!
The hotel service was excellent. From the front desk to the housekeeping staff, everyone was warm and passionate, providing great emotional value. The stay was extremely pleasant. The hotel facilities are also brand new, with a wide variety of fresh and delicious food. It was pure enjoyment staying here. Truly a wonderful experience that left a deep impression. If I come back to Vietnam again, thi… The hotel service was excellent. From the front desk to the housekeeping staff, everyone was warm and passionate, providing great emotional value. The stay was extremely pleasant. The hotel facilities are also brand new, with a wide variety of fresh and delici…
User: eleanorl232
Trip type: Family
Memorable stay at the Grand Plaza Hanoi Hotel
The hotel really had a grand lobby. Although we arrived late at night, the lone staff in the reception area was accommodating. It took awhile to check-in though since we were a group of 6 persons.The room was comfortable with the basic amenities. We also enjoyed our breakfast as the food spread was good. I loved the fruits!Since I was there for a meeting, the location was accessible to the Convent… The hotel really had a grand lobby. Although we arrived late at night, the lone staff in the reception area was accommodating. It took awhile to check-in though since we were a group of 6 persons.The room was comfortable with the basic amenities. We also enjoy…
User: avinesh09
Trip type: Family
Worst ever service experienced .
Worst ever service I had experienced. I stayed at GRAND PLAZA HANOI and unfortunately had a very disappointing experience at their breakfast service. the staff’s behavior and service were a huge letdown. All the staff members appeared disengaged, with some even being outright rude. They seemed uninterested in helping or answering questions , and at one point, we had to wait for more than 15 minute… Worst ever service I had experienced. I stayed at GRAND PLAZA HANOI and unfortunately had a very disappointing experience at their breakfast service. the staff’s behavior and service were a huge letdown. All the staff members appeared disengaged, with some eve…
User: Avinesh G
Trip type: Family
Worst ever service
Worst staff and service never experienced before . Very very bad staff behaviour . They don’t know what’s the hospitality means. All the staff behave like they are dumb . What ever we asked they knowingly don’t listen in restaurant when we taking breakfast.Worst staff and service never experienced before . Very very bad staff behaviour . They don’t know what’s the hospitality means. All the staff behave like they are dumb . What ever we asked they knowingly don’t listen in restaurant when we taking breakfast.
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