tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homevietnam

Hotel De La Coupole - Mgallery By Sofitel

images

View Gallery

image url
image url

Hotel De La Coupole - Mgallery By Sofitel

locationSapa, Hanoi and North

Share this Dealshare

About Hotel De La Coupole - Mgallery By SofitelAbout Hotel De La Coupole - Mgallery By Sofitel

Location

This hotel welcomes guests in Sa Pa.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view onto the street from a balcony or terrace. All rooms are carpeted and include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set, a trouser press and a tumble dryer. A telephone, a television with satellite/cable channels, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. The hotel offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, live music, a dance club and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Hotel De La Coupole - Mgallery By Sofitel Amenities at Hotel De La Coupole - Mgallery By Sofitel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Nightclub

    • -

      Pets

    • -

      Playground

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Mandatory mask-wearing

    • -

      Medical teleconsultation

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Pool

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1138

Very Good

63

Average

20

Poor

10

Terrible

14

Recent Reviews: 1245

  • User:Sherpa33359155192

    Trip type: Family

    Amazing hotel

    rating11 Jun 2026

    An exceptional 5-star experience! From the moment I arrived, I was impressed by the luxurious ambiance and warm welcome. The room was incredibly spacious, spotless, and offered a stunning view. The customer service was world-class—staff were professional, attentive, and always ready to help. The breakfast buffet had an amazing international selection. And thank you so much Ms. Dien Chic restaurant help full. Highly recommended!

  • User:Arn P

    Trip type: Friends getaway

    Beyond Expectation

    rating07 Jun 2026

    My stay at Hotel de la Coupole Sapa - MGallery Collection was truly unforgettable and exceeded all expectations. The hotel perfectly blends luxury, elegance, and comfort, making it one of the best places to stay in Sapa.The ambiance throughout the property is simply stunning. The coffee lounge and dining areas are beautifully designed, offering a sophisticated yet cozy atmosphere where guests can relax and enjoy excellent food and beverages. Every corner of the hotel showcases remarkable attention to detail and artistic design.The wellness facilities are equally impressive. The sauna, steam room, and indoor heated pool provide a relaxing retreat after a day of exploring Sapa. The pool area is exceptionally spacious and beautifully designed, creating a tranquil and luxurious environment for guests to unwind.What truly sets this hotel apart is its outstanding customer service. The staff are warm, professional, attentive, and always willing to go the extra mile to ensure a memorable stay. Their genuine hospitality made us feel welcome from check-in until departure.The rooms are superb—spacious, elegantly furnished, and thoughtfully designed with a unique blend of French haute couture inspiration and local cultural elements. Every detail reflects luxury, comfort, and sophistication.Overall, Hotel de la Coupole Sapa is absolutely worth every penny. From the magnificent ambiance and world-class facilities to the exceptional service and stunning rooms, it offers an experience that is both luxurious and memorable. I highly recommend it to anyone visiting Sapa and looking for a truly premium hotel experience. I would gladly stay here again. Hotel de la Coupole MGallery by Sofitel, Guest Services / Front Office at Hotel de la Coupole - MGallery, responded to this review Dear Valued Guest,Thank you very much for taking the time to share such an exceptional and detailed review of your stay.We are truly delighted to know that your experience at Hotel de la Coupole exceeded your expectations and left such a lasting impression. It is especially rewarding to hear your appreciation for the elegant ambiance throughout the property, from our coffee lounge and dining areas to the thoughtfully designed spaces that reflect artistic detail and sophistication.We are also pleased that you enjoyed our wellness facilities, including the sauna, steam room, and indoor heated pool, and that they provided a relaxing retreat during your time in Sapa. Your kind recognition of our team’s warm, attentive, and professional service means a great deal to us. Creating memorable and genuine guest experiences is always our highest priority.It is wonderful to know that you found the rooms spacious, comfortable, and beautifully designed with a blend of French haute couture inspiration and local cultural elements. Your appreciation truly motivates our team to continue delivering exceptional experiences.Thank you once again for your strong recommendation. We are honored by your feedback and look forward to welcoming you back for another unforgettable stay in Sapa.Warm regards,

  • User:Moshe R

    Trip type: Family

    Best hotel in Sapa

    rating05 Jun 2026

    The best hotel in Sapa, very unique, perfect location, amazing pool style, great food.Very recommended. Hotel de la Coupole MGallery by Sofitel, Guest Services / Front Office at Hotel de la Coupole - MGallery, responded to this review Dear Esteemed Guest, Thank you for your kind review.We are delighted to hear that you consider Hotel de la Coupole to be the best hotel in Sapa. It is wonderful to know that you enjoyed our unique design, convenient location, distinctive pool, and great food.We truly appreciate your recommendation and look forward to welcoming you back for another memorable stay in Sapa.Warm regards,

  • User:Canadaussie

    Trip type: Couples

    A feast for your eyes

    rating31 May 2026

    A great hotel in the centre of Sapa. The hotel is exceptionally decorated and a treat for the eyes. Views from the bar and restaurant balconies are breathtaking. Take a dip in the indoor pool complete with chandeliers. Perfect location if you want to travel to Fansipan, as the funicular station is in the hotel building. Breakfast options are vast and cater for western and Vietnamese tastes. Hotel de la Coupole MGallery by Sofitel, Guest Services / Front Office at Hotel de la Coupole - MGallery, responded to this review Dear Canadaussie,Thank you for your wonderful review.We are delighted to know that you enjoyed the unique design of the hotel and found it to be a visual treat. It is also great to hear that you appreciated the breathtaking views from our bar and restaurant balconies, as well as the distinctive experience of our indoor pool.We are pleased that our central location and direct connection to the Fansipan funicular added convenience to your journey, and that our breakfast selection met your expectations with a variety of both Western and Vietnamese options.Thank you once again for sharing your experience. We look forward to welcoming you back to Hotel de la Coupole for another memorable stay in Sapa.Warm regards,

  • User:NomadCalifornia

    Trip type: Couples

    Overrated and unpleasant

    rating22 May 2026

    I was very much looking forward to this stay, as I really admire the work of Bill Bensley, the architect who designed la Coupole. The design is an interesting combination of styles, and somewhat whimsical, though admittedly, to me, it felt totally out of place in Sapa, with a boldness that dominates the profile of the town in a way that feels overdone. I found the staff absolutely lovely and have no clue why some reviewers remarked to the contrary, That said, aside from the delightful staff, I found the experience disappointing and frustrating, and I regret the decision to stay. The hotel is constantly descended upon by instagramers, totally inconsiderate of others, using public spaces as private for unrelenting selfies and photo-shoots. People prancing down corridors and terraces repeatedly for the perfect shot and, at times, we found ourselves having to navigate around cameras set on tripods. Honestly, it’s a circus and we observed no attempt by management to curtail the behavior. One could not even find peace in the bar, which despite having a sign that children are not permitted after 6pm “to preserve ambience and tradition”, seemed to have children running about every time we hoped to relax with an after dinner cocktail (even while members of the management team were present). And if anyone actually did want to preserve ambience, they would learn how to properly adjust lighting to highlight the interior design and avoid the bar venue feeling like a floodlit ball court. Like the hotel, I found the guest room to be unique in design, but definitely an example of form over function (dark, a single hook for towels and robes, etc). Do yourself a favor and spare yourself - stay in one of the quiet eco lodges in the hills (a totally classic Sapa experience) and view photos and videos of la Coupole online - you won’t have to look very far; they’re are a lot of them! Hotel de la Coupole MGallery by Sofitel, Guest Services / Front Office at Hotel de la Coupole - MGallery, responded to this review Dear Esteemed Guest,Thank you for taking the time to share such a detailed review of your recent stay with us. While we are truly pleased to know that you appreciated the service provided by our team and found our Heartists lovely and welcoming, we are genuinely sorry to learn that several aspects of your experience did not meet your expectations.We sincerely appreciate your thoughtful comments regarding the hotel’s design and atmosphere. As a property envisioned by Bill Bensley, Hotel de la Coupole was created to celebrate a bold blend of French haute couture and the cultural spirit of Sapa, though we fully understand that design preferences can be deeply personal and subjective.We are particularly sorry to hear that the high volume of photography activity within public areas affected your comfort and ability to fully relax during your stay. Your feedback regarding guest behavior, ambience in shared spaces, lighting, and the overall tranquility of the hotel has been carefully noted and will certainly be shared with our management team for further review and consideration.We also regret that certain room design elements did not feel sufficiently practical or comfortable for your needs. Feedback such as yours is valuable as it helps us better understand how we may continue improving the guest experience while preserving the unique character of the property.Thank you once again for your candid feedback and for recognizing the efforts of our team members. We truly regret that your overall impression was disappointing, and we hope there may be an opportunity to welcome you again in the future for a more peaceful and enjoyable stay.Warm regards,

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot