La Vision Hotel

Recent Reviews: 20

• User:Mary W

  Trip type: Solo travel

  This is the Worst Hotel I have ever stayed in.

  19 Feb 2025

  The location of the hotel was good, within walking distance of many attractions within the old quarter.This is the dirtiest hotel I have ever stayed in. The inside of the drawers had cobwebs, there was dust in every corner of the furniture and worktops were sticky. The chair was stained and burst at the seam. The mirrors and window were filthy. The floor had been washed but not swept as there was hair and peanuts on the floor. The toilet pan had the most disgusting stains. This is an old hotel and it has not been cleaned properly in years.The television doesn’t work, apparently none in the hotel do. Beside lamp is broken and hanging off the wall. There is a kettle and cups but no tea or coffee. The water is either SCALDING HOT or cold. The shower riser is broken. There are no hand towels or floor mat provided. The only place to hang a towel is inside the shower area.There is NO SOUNDPROOFING WHATSOEVER. The hotel is near a busy junction and you can hear horns blaring from 6am to midnight. There is a family living in the bottom floor of the hotel, no problem with that but you can hear their toddler screaming at 11pm and men talking long past midnight. As a paying guest I would expect some peace and quiet but didn’t happen.I wish I had inspected the room before paying. My advice to you is inspect the room first.This hotel is in need of a thorough deep clean and a lot of maintenance. La Vision Hanoi, Owner at Ha Noi La Vision Hotel & Travel, responded to this review Thank you for taking the time to share such detailed feedback. We're truly sorry to hear that your experience did not meet expectations.While we’re pleased that you appreciated the central location of our hotel, we regret that several aspects of your stay caused disappointment. We take cleanliness and maintenance very seriously, and your comments have been shared with our housekeeping and technical teams for immediate review and action.La Vision Hotel is indeed an older building, and although we try our best to maintain and upgrade regularly, we understand that certain facilities may not meet the preferences of every traveler. That said, we are currently working on improvements and will certainly take your suggestions into account, especially regarding deep cleaning and in-room amenities.We also sincerely apologize for the noise disturbance — being in the heart of the Old Quarter means we’re surrounded by the vibrant energy of the city, which can at times lead to street noise. However, we will reassess how to better support guests who are sensitive to sound.Once again, we’re sorry we did not deliver the restful stay you hoped for. We truly appreciate your feedback as it helps us identify areas for improvement and better serve future guests.Sincerely,La Vision Hotel Management

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• User:ChrisPayne1967

  Trip type: Solo travel

  Clean and fairly priced.

  17 Oct 2023

  The location is perfect and most attractions are walkable with 45 mins. The rooms aren’t quite as smart as the pictures but for the price they won’t be. The coffee shop directly opposite sells the best egg coffeee that I had while in Hanoi.

• User:C8454ORrobinw

  Trip type: Couples

  Good base

  09 Sept 2023

  Great location based in the old quarter, everything was within walking distance. Swift and quick check in service. However cleanliness let this place down. A funky smell in the room and a few areas that needed to be paid more attention to. The bed linen wasn't the best but we made it work. The AC is the best we've had in Vietnam tho. Worked an absolute treat! Overall a good base and area to stop in.

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• User:Odyssey56548535136

  Trip type: Solo travel

  Pleasant and comfortable!

  22 Mar 2023

  I stay here 2 nights. Everything is good. Billy is very helpful and friendly, he is owner of hotel. My room is very nice, have a window with good street view. Ah! This hotel is in central of old quarter, so i can go to eat some food very easy (i have tried Pho, special noodle soup)I will come back next time! Thanks you all

• User:noushie83

  Trip type: Couples

  Absolutely awful

  11 Mar 2023

  I am so sorry to say that this hotel was terrible. Our room was filthy, towels had brown stains on them, the shower head fell off whilst using, the noise was unbearable we hardly slept, the room had little silver fish all over the walls, the safe didn’t work, the fridge was broken, old mattresses stuffed down the side of the stair banisters, the bathroom was covered in mould, the smell of blocked stains was absolutely foul, the loo was leaking water all over the floor & when I reported it the guy who checked us in just shrugged his shoulders & carried on with his day! Even though we booked & paid for 2 nights we left & went to stay somewhere else after the first night. The photos of the hotel & rooms used by the hotel on their website & various booking websites must be from when the hotel was first refurbished as it hardly looks like the same hotel anymore, completely misrepresented. The supposed restaurant/breakfast room is now just piled high with junk.Very disappointed especially when I have seen so many good reviews & the pictures looked the way they did. Also on booking & Opodo this is rated as a 3 star hotel….I would hardly say it was 1 star. La Vision Hanoi, Owner at Ha Noi La Vision Hotel & Travel, responded to this review This is a review intended to discredit the hotel!We are very sorry that we did not meet your stay needs at our hotel.However, you have come up with things that have been distorted from the truth!We are an accommodation service business unit, having tens or even hundreds of visitors per day. We have been working for the past 7 years.Some things are old, some have been replaced, but all is not as bad as what you said (rather, deliberately digging).We cannot say that everything is as new as it was when it first started. We can only say everything is fine!You have left after 1 night stay at our hotel, you must have had other plans and you want to check out for free. However, as everyone understands, you have already booked a room on a booking site, and that cannot be changed.All the things you say are only for the purpose of asking for a refund!

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