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New Airport Hotel

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New Airport Hotel

locationHanoi, Hanoi and North

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About New Airport HotelAbout New Airport Hotel

Location

This hotel is located in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Parasols on the terrace are also available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Sport and leisure facilities at the hotel include a gym, badminton and aerobics. A wellness area with massage treatments is available at the hotel. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at New Airport Hotel Amenities at New Airport Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Badminton

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

114

Very Good

33

Average

15

Poor

4

Terrible

8

Recent Reviews: 174

  • User:Dave N

    Trip type: Family

    Would not stay here again!

    rating17 Jan 2026

    dirty hotel, staff unhelpful, look before book is my advice. pictures are misleading as they are not upto date.

  • User:MelD05

    Trip type: Couples

    Simple room close to airport

    rating25 Oct 2025

    Simple room, good WiFi. 5 mins to airport which is why I booked. Wouldn’t stay more than 1 night. No evening meal available, left too early to have the breakfast so can’t comment.

  • User:Adam N

    Trip type: Solo travel

    This hotel scams, never come here!

    rating01 Jun 2025

    When I arrived, the lady working the front desk told me that I had booked a "communal dorm" and that if I did not changed my reservation, there would be other people living with me. I panicked and thought that I must've made a mistake while doing online booking (I didn't) so I asked her how can I fix the mistake? She said that for the 3 nights I wanted it would be 1,050,000 VND (basically full price again) for my own room. I made the mistake of handing her this amount of money in cash. After staying just a few hours and realizing how dirty and poorly maintained the place was, I booked another hotel and went to ask for my money back. She made BS excuses about how the room was already reserved and so the money couldn't be returned even though the 1,050,000 VND I gave her was in cash and the hotel already got $47 from me via my first booking. I didn't want to make a scene so I left but I want to warn you to never come here. This hotel and business lies and scams and isn't worth a single star.

  • User:Ádám M

    Trip type: Family

    Never go there!

    rating16 Mar 2025

    The most disgusting place i have everstayed during my life! Mold and dirt, dust everywhere, no bedsheets etc. I think we even had a bird in the AC.The morning we checked out the receptionist took my wife's phone to "check something on our booking" and he gave himself quickly a 5 star review on booking! The most disgusting place ever!

  • User:CsillagS3

    Trip type: Couples

    Worst hotel I have ever visited! Disgusting!

    rating16 Mar 2025

    During chech out the owner asked my phone because he wanted to see something on my booking site. I gave it to him. He made a positive review in my phone!!!! The honest feedback would be -1000!!!! Such a disgusting place!Everything is covered with mold.

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