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Pentstudio West Lake Hanoi

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Pentstudio West Lake Hanoi

locationHanoi, Hanoi and North

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About Pentstudio West Lake HanoiAbout Pentstudio West Lake Hanoi

Location

This apartment complex welcomes guests in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The complex has wheelchair-accessible facilities and a lift. Children can enjoy the playground. Parking spaces are available to guests travelling by car (no extra charge). Further services include a 24-hour security service, a car hire service, a transfer service and room service. A bicycle hire service gives guests the opportunity to explore the surrounding area independently. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. A balcony is among the standard features of some rooms. Additional features include a microwave and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. The complex has family rooms and non-smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the complex, including a gym, aerobics and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Pentstudio West Lake Hanoi Amenities at Pentstudio West Lake Hanoi

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

    Excellent

    4

    Very Good

    0

    Average

    0

    Poor

    0

    Terrible

    1

    Recent Reviews: 5

    • User:pierrerF7846II

      Trip type: Solo travel

      How bad staff can ruin a place

      rating29 Jun 2024

      Nice place good building and design, very very bad staff rude and unhelpful They would let you sleep in the street if you forgot your key..joke of a 4 stars and arrogant on top of being rude...................................................m.

    • User:YogitaMistry

      Trip type: Friends getaway

      Great stay!! Loved it. Felt secure

      rating16 Jun 2024

      We were 3 besties on our annual girls trip. We loved the place. Let me detail this for you.- 2 storey apartment on 9th floor overlooking a bridge, some beautiful colonial style buildings and the river in a distance. Quiet area but looked safe. We walked late one night too- ⁠lower level has a kitchen, dining, living and work zone and a full bath near the dining area which also has a washer with soap etc (we didnt use it)- ⁠upstairs had 2 bedrooms. one king sized bed with attached bath, toilet, tub and double vanity (no door to bath and shower.) Toilet had a glass door. No lock. - ⁠2nd bedroom with 2 super single beds but no attached toilet/bath. - ⁠place was very clean. - ⁠spacious- ⁠comfortable - ⁠Exactly like photos- ⁠bathrooms were clean and had body wash, shampoo and conditioner (of course we carried our own)- ⁠kitchen (we didnt use much) was well appointed. Also has a dishwasher (we didnt use it). A large fridge and a kettle plus ovens.- ⁠this place also has a work “board room” kind of table which we couldnt see in the photos which can also double up as another dining table.- ⁠a balcony which was cozy- ⁠netflix was available on request- ⁠had a very good blue tooth speaker (cant recall the brand) - ⁠power sockets : vietnamese ones plus ones that fit singapore or malaysia plugs. But was great to see adapters kept by Hang (perhaps because i asked him about this)- Hang helped us with umbrella’s and extra hand towels on request which we appreciated much - ⁠we also requested him for drinking water which he provided promptly - hot water all day was great- ⁠aircon was great.- Bed and pillows: Super single beds were comfyKing bed and pillows could have been better - but i slept well regardless. honestly no complains. I am happy!Surely recommend this place.Great for a group of 4-5.

    • User:Dimasschon

      Trip type: Business

      Its beautiful for solo trip

      rating08 Jul 2023

      It's awesome place to stay for solo trip when you in hanoi, the room is spacious, complete amenities, reception is very profesional and helpful.location is quite far but still around to westlake it just in another part. i stay there for bussines trip for 3 days 2 night, and service is very amazing. Equipment is new. I would very recommend you to stay at pentstudio westlake hanoi for bussines trip when you stay in hanoi, studio loft is also a very recommended room to stay in.The swimming pool is okay but just not realy safe for kids as nobody guard and watch there like in somerset grand hanoi. But if you adult and alone or a couple without kids then everything is perfect.The hotel is located on foreigner area tayho with many bar and restaurant, a little bit difficult to find local food, and quite far if you plan to go to hoan kiem lake or walking street, but near to westlake, it just in another part of the westlake.The room itself comes without breakfast, so not much to tell.The hotel and service is realy 5 star, good service, and helpfull staff. Its very recommended to stay in pentstudio westlake hanoi for solo trip in hanoi. The sadness now they already not a part of ascott group anymore.

    • User:HKPhuQuoc

      Trip type: Couples

      Great Staycation

      rating28 Jun 2021

      The view was perfect facing the nhat tan bridge, while the room was a joy to stay at. If you are tired of the city, this is a good place that you can relax and enjoy Hanoi in another way.I recommend picking a room with bridge view than westlake view. Dung Ngo Le, Owner at Hi.Home Suites - Penstudio WestLake Hanoi, responded to this review Dear HKPhuQuoc,Thank you so much for staying at PentStudio West Lake Hanoi. It is so wonderful to read that you enjoyed most aspects of your stay with us and particularly you mentioned "this is good place that you can relax and enjoy". Your compliments motivate us to work harder. Once again, thank you for choosing us as your preferred accommodation in Hanoi. We look forward to welcoming you back soon for another memorable stay! Warmest regards, Ngo Le DungResidence Manager

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