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Rex Hanoi Hotel

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Rex Hanoi Hotel

locationHanoi, Hanoi and North

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About Rex Hanoi HotelAbout Rex Hanoi Hotel

Location

This hotel warmly welcomes guests in Hanoi.

Facility

This hotel has a lift and a reception desk. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a complimentary babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

The rooms of the hotel include air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A terrace with sun loungers and parasols is available. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, billiards, aerobics, a spa and massage treatments. Children are well looked after in the kids' club.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals. The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Rex Hanoi Hotel Amenities at Rex Hanoi Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

260

Very Good

66

Average

11

Poor

6

Terrible

6

Recent Reviews: 349

  • User:Darrin S

    Trip type: Couples

    This place is amazing

    rating10 May 2026

    My wife and I had a meal tonight.She had the Duck and absolutely loved it.I had the chicken in white wine sauce, fantastic.The highlight was talking to Maya, our server, she was a beautiful person.So surprised that there wasn't many people there. Vivian TRAN , Chủ sở hữu at Rex Hanoi Hotel, responded to this review Dear Mr. Darrin,Thank you so much for sharing your wonderful dining experience with us.We are delighted to hear that both you and your wife enjoyed your meal. It is especially rewarding to know that the duck and the chicken in white wine sauce exceeded your expectations. Our culinary team will be thrilled to receive your compliments.We are also truly grateful for your kind words about Maya. Providing warm and genuine hospitality is at the heart of what we do, and we are pleased that her friendly service helped make your evening even more memorable. We will be sure to share your recognition with her.Thank you once again for your generous feedback. We are honored to have welcomed you and your wife, and we look forward to serving you again whenever your travels bring you back to Hanoi.Warm regards,The Rex hotel team

  • User:yeboah44

    Trip type: Friends getaway

    Location, location, location.

    rating23 Apr 2026

    Location is great and the best feature of this hotel. It was clean. We had some plumbing issues but the staff were quick to help fix. Staff are helping to help if you have any concerns. Nice views from the restaurant and breakfast buffet. Staff are willing to answer questions and give recommendations. Best feature is the location. Helpful in storing luggage. Vivian TRAN , Chủ sở hữu at Rex Hanoi Hotel, responded to this review Dear Our Valued Guest,Thank you for taking the time to share your feedback and for choosing Rex Hanoi Hotel for your stay.We are delighted to hear that you enjoyed our central location, which truly is one of the highlights of staying with us. It is also wonderful to know that you appreciated the cleanliness of the hotel, the views from our restaurant, and our breakfast buffet.We sincerely apologize for the plumbing issue you experienced and appreciate your understanding. We are pleased that our team was able to resolve the matter promptly and provide assistance whenever needed. Your kind words about our staff's helpfulness, local recommendations, and luggage storage service mean a great deal to us, as delivering attentive and personalized hospitality is always our priority.Thank you once again for your valuable review. We hope to have the pleasure of welcoming you back to Rex Hanoi Hotel on your next visit to Hanoi.Warm regards,The Rex hotel team

  • User:expat326

    Trip type: Friends getaway

    Good value in the Old Quarter

    rating30 Mar 2026

    Stayed here with a small group tour. Was concerned about street noise as there was an impromptu musical performance going on the street. Fortunately it ended at 10 PM and the area was quiet after that and no noise reached the upper floors. The location is really good in the center of the old quarter. Convenient to the Lake and to food options. Lots of good photo opportunities. Breakfast was nice. There are a lot of tour groups that stay here but the hotel staff deals with all. Rooms ending in "02" have a good floor plan. TRAN Vivian, Owner at Rex Hanoi Hotel, responded to this review Dear Our Valued Guest,Thank you very much for taking the time to share your detailed review with us. We are delighted to know that you found Rex Hotel Hanoi to be a good value during your stay in the Old Quarter.We truly appreciate your understanding regarding the lively street atmosphere. As you experienced, while the Old Quarter can be vibrant during the evening, it typically becomes peaceful later at night, allowing our guests to enjoy a comfortable rest—especially on the higher floors.It’s wonderful to hear that you enjoyed our central location, with easy access to Hoan Kiem Lake, local dining options, and many great photo spots. We are also pleased that you had a positive breakfast experience and that our team was able to manage well even during busy periods with group guests.Thank you as well for your helpful note regarding the room layout—feedback like this is valuable for both us and future travelers.We sincerely hope to have the pleasure of welcoming you back again on your next visit to Hanoi.Warm regards,The Rex hotel team

  • User:StevieT54

    Trip type: Couples

    Great Hotel right in the old quarter

    rating21 Mar 2026

    Rex Hotel Hanoi was a very nice Hotel in a fantastic Location right in the old quarter and overlooking Hoan Kiem Lake restaurant and roof top bar where you’d have a lovely breeze were nice and all members of Staff were so friendly and always smiling TRAN Vivian, Owner at Rex Hanoi Hotel, responded to this review Dear Mr. Stive,Thank you very much for your wonderful review and for awarding us a perfect 5/5 rating on TripAdvisor. We are truly delighted to know that you had such an enjoyable stay with us.It is fantastic to hear that you appreciated our prime location in the Old Quarter and the beautiful views overlooking Hoan Kiem Lake. We are also glad that you enjoyed our restaurant and rooftop bar—there’s nothing quite like a refreshing breeze while taking in the city’s charm.Most importantly, your kind words about our team mean a great deal to us. Knowing that our staff’s friendliness and warm smiles made a positive impression is the greatest encouragement we could receive.We sincerely hope to have the pleasure of welcoming you back to Rex Hotel Hanoi in the near future.Warm regards,The Rex hotel team

  • User:181marions

    Trip type: Couples

    Great location

    rating18 Mar 2026

    Hotel is in perfect location right in the old town and close to the lake. Shout out to Rose and Phoebe at the front desk who were both very friendly, helpful and professional. TRAN Vivian, Owner at Rex Hanoi Hotel, responded to this review Dear Our Valued Guest,Thank you very much for your perfect 5/5 rating and for sharing your kind review on TripAdvisor.We are delighted to hear that you enjoyed our central location in the Old Quarter, just a short walk from the lake. It’s wonderful to know that this made your stay more convenient and enjoyable while exploring Hanoi.A special thank you for your kind recognition of Rose and Phoebe at our front desk. Your compliments about their friendliness, helpfulness, and professionalism truly mean a lot. We will be sure to share your lovely feedback with them—they will be very happy to know they made a positive impact on your stay.It was our pleasure to host you, and we sincerely look forward to welcoming you back to Rex Hanoi Hotel in the near future.Warm regards,The Rex hotel team

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