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Royal Lotus Ha Long Resort & Villas

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Royal Lotus Ha Long Resort & Villas

locationHalong Bay, Hanoi and North

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About Royal Lotus Ha Long Resort & VillasAbout Royal Lotus Ha Long Resort & Villas

Location

This resort warmly welcomes guests in Halong.

Facility

This resort has a lift and a reception desk. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex offers various facilities for guests with disabilities. Everyday necessities can be purchased at the supermarket. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. A conference room is available for conferences, lectures and meetings.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Many units feature a sea view, which creates a particularly lovely ambience. The rooms have a double bed and a sofa bed. Separate bedrooms are available. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Equipped with a telephone, satellite television, an alarm clock and WiFi, the rooms provide many ways for guests to stay connected and entertained. Slippers are included. The bathrooms have a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The resort has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols on the terrace invite guests to relax and unwind. There are many ways to relax or stay active at the resort, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Royal Lotus Ha Long Resort & Villas Amenities at Royal Lotus Ha Long Resort & Villas

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

156

Very Good

127

Average

69

Poor

19

Terrible

10

Recent Reviews: 381

  • User:DanW440

    Trip type: Couples

    Very Nice Luxury Hotel

    rating20 Feb 2020

    We only got to spend one night here but would have enjoyed spending several more. Not only is the staff extremely professional and courteous, the rooms are impeccable, there are great views and I enjoyed using the exercise room.The food is very good we had a very exceptionally nice seven course dinner with our tour group. I am glad that gate one included this as part of our time in Vietnam .

  • User:Elaine H

    Trip type:

    Beautiful hotel!

    rating18 Feb 2020

    My husband and I thoroughly enjoyed our stay at the Royal Lotus Hotel! It was VERY nice! Clean and comfortable. We would have enjoyed staying longer, but our tour spent just one night before our boat ride on Halong Bay.

  • User:Peter N

    Trip type:

    Good hotel but poor food

    rating06 Feb 2020

    This is a good hotel near Halong Bay, Vietnam. It is a very convenient location near Halong Bay. Room size is spacious with all facilities available i.e. safety box, drinking water etc. However the lighting inside the room is a bit dark.The dinner served at the Wine & Dine restaurant on the 4/f is very poor though. The food are mainly Chinese / Vietnamese. It is part of the included dinner with the Gate 1 Tour group. The serving waitresses are desperate to take our plates away before we finished so they need to be retrained as this is not acceptable service. RoyallotushotelF, Quản lý bộ phận lễ tân at Royal Lotus Hotel Halong, responded to this review Dear PeterN3963,We are happy to note that you enjoyed your stay at Royal Lotus Hotel Halong . We also appreciate the fact that you have highlighted the lighting inside the room which we can improve in giving better service to our guest.I have personally discussed about food and waitresses to F&B manager , Apologies that some of the experiences you had were not up to your expectations and certainly not up to the service levels we set out to provide to our guests. We promise that we will have solutions to improve these problem.We hope to see you again in the future.Cordially ,Pham Minh PhuongFront Office Manager

  • User:SouthPhillyPT19148

    Trip type:

    Very Good Stay

    rating02 Feb 2020

    We stayed at this hotel for 1 night as part of the Gate1Travel group of Vietnam. The hotel was clean and had all the amenities for a comfortable stay. However, we were not able to check out the roof top bar due to rain. The hotel is located on a quiet street. During our visit, the streets were so quiet and deserted. There was a nearby night market which was very walkable to and from the hotel with tons of souvenirs to choose from. Breakfast was adequate and the servers were attentive. The room assigned to us was very large with the following items: flat screen TV, coffee/tea, complimentary bottled water, refrigerator/mini-bar, electrical plugs that accept European and US plugs, telephone, free WiFi, in-room safe, weighing scale, bath robes, hand held shower, hand gel, shampoo/conditioner, shower gel. One comment for improvement would be to have the room electrical plugs available near the bed to charge electronics.

  • User:Salesheaven2019

    Trip type:

    Expensive Quality Hotel in Halong City

    rating16 Jan 2020

    We booked 3 rooms for 2 nights it was awesome. The location was very good. This is not a budget option. But if you want to splurge a little, this is a good option in Halong City! We liked it and would recommend it to others.

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