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Sen Luxury Hotel

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Sen Luxury Hotel

locationHanoi, Hanoi and North

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About Sen Luxury HotelAbout Sen Luxury Hotel

Location

This hotel warmly welcomes guests in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a babysitting service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms include a double bed. Extra beds can be requested. A minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics, aerobics, a spa and massage treatments.

Meals

There is a restaurant on the premises. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at Sen Luxury Hotel Amenities at Sen Luxury Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

94

Very Good

6

Average

6

Poor

0

Terrible

2

Recent Reviews: 108

  • User:Liu q

    Trip type: Business

    Good Hotel

    rating23 May 2026

    酒店服务非常好！Taylor reception 服务非常好！ SENHOTELGROUP FO, Dịch vụ khách hàng / Lễ tân at Sen Luxury Hotel, responded to this review Dear liuq810,We appreciate your positive feedback about our hotel - Sen Luxury HotelYour feedback has been shared with Ms Taylor and the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality.We do take pride in catering our guest’s needs the best way we can.Looking forward to seeing you again soon.Duy Nguyen (Mr)Front Office Manager

  • User:Ngo D

    Trip type: Solo travel

    Sen luxury hotel

    rating13 May 2026

    I have a very delightful trip to Hanoi, staying at Sen hotel. The room is spacious and clean; also the staffs are very helpful and friendly, especially mr.Huy. The hotel is close to the Old Quarter, shopping malls, sceneric areas, museums, parks, but it's still very quiet. Definitely coming back! SENHOTELGROUP FO, Dịch vụ khách hàng / Lễ tân at Sen Luxury Hotel, responded to this review Dear ngod320,We appreciate your positive feedback about our hotel - Sen Luxury HotelYour feedback has been shared with Mr Huy and the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality.We do take pride in catering our guest’s needs the best way we can.Looking forward to seeing you again soon.Duy Nguyen (Mr)Front Office Manager

  • User:ESTRELLA A

    Trip type: Friends getaway

    Very nice hotel

    rating02 May 2026

    We had a wonderful experience in the hotel. It is so clean and we slept well in the cozy room. The hotel crew are so polite and hospitable, her name Hue SENHOTELGROUP FO, Dịch vụ khách hàng / Lễ tân at Sen Luxury Hotel, responded to this review Dear 18estrellaa,We appreciate your positive feedback about our hotel - Sen Luxury HotelYour feedback has been shared with Ms Hue and the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality.We do take pride in catering our guest’s needs the best way we can.Looking forward to seeing you again soon.Duy Nguyen (Mr)Front Office Manager

  • User:Cris N

    Trip type: Solo travel

    Nice

    rating19 Apr 2026

    I had a wonderful breakfast at the hotel. Thank you to Xuyen from FB for the attentive and friendly service. SENHOTELGROUP FO, Dịch vụ khách hàng / Lễ tân at Sen Luxury Hotel, responded to this review Dear 923crisn,We appreciate your positive feedback about our hotel - Sen Luxury HotelYour feedback has been shared with Ms Xuyen and F&B team as a way of celebrating our commitment to providing the highest level of hospitality.We do take pride in catering our guest’s needs the best way we can.Looking forward to seeing you again soon.Duy Nguyen (Mr)Front Office Manager

  • User:X4940FXfsdjsh

    Trip type: Family

    A Comfortable Stay

    rating28 Mar 2026

    Sen Luxury Hotel is a pleasant place to stay, offering clean and comfortable rooms with modern amenities. The location is convenient, making it easy to travel around the city and find nearby restaurants. The room was well-maintained, and the overall atmosphere felt relaxing and welcoming.What made my stay especially memorable was the excellent service. I would like to sincerely thank the receptionist, Taylor, who supported me a lot during my stay. Taylor was very friendly and helpful, assisting me with booking transportation and ordering food whenever I needed. This thoughtful support made my trip much easier and more enjoyable.Overall, Sen Luxury Hotel provides good value for money with its quality service and comfortable environment. I would definitely recommend it to others. SENHOTELGROUP FO, Dịch vụ khách hàng / Lễ tân at Sen Luxury Hotel, responded to this review Dear X4940FXlinht,We appreciate your positive feedback about our hotel - Sen Luxury HotelYour feedback has been shared with Ms Taylor - Receptionist and the whole hotel team as a way of celebrating our commitment to providing the highest level of hospitality.We do take pride in catering our guest’s needs the best way we can.Looking forward to seeing you again soon.Duy Nguyen (Mr)Front Office Manager

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