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About Splendid Star Grand Hotel
This hotel warmly welcomes guests in Hanoi.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Some rooms have a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also a washing machine, an ironing set and a trouser press. A telephone, satellite television, a CD player, a DVD player and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
Parasols are available to guests. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, massage treatments and hiking. Activity coordinators organise an entertainment programme for adults and children.
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Amenities at Splendid Star Grand Hotel
Facilities
Air conditioning
Bar(s)
Bicycle Cellar
Bicycle Hire
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Hairdresser
Hotel Safe
Laundry Facilities
Laundry Service
Lifts
Medical Assistance
Restaurant(s)
Room Service
Shops
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Use of commercially available disinfectants
Meals
Breakfast Buffet
Continental Breakfast
Sport/Entertainment
Aerobics
Cycling/Mountain Biking
Gym
Massage
Parasols
Sauna
Location
Around this property:
Centre
0 m
User Rating & Reviews
Excellent
2941
Very Good
348
Average
55
Poor
17
Terrible
35
Recent Reviews: 3396
User:Joe_AR1087
Trip type: Couples
Wimdeful splendid stay
19 May 2025
User:培培 刘
Trip type:
This hotel is completely dishonest and a terrible place to stay!
16 Mar 2025
User:771juliab
Trip type:
Rooms are not quite as advertised.
07 Feb 2025
User:JonnyVaughan
Trip type:
Lovely staff, nice comfy stay, easy.
25 Dec 2024
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