tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homevietnam

Super Hotel Candle

images

View Gallery

image url
image url

Super Hotel Candle

locationHanoi, Hanoi and North

Share this Dealshare

About Super Hotel CandleAbout Super Hotel Candle

Location

This hotel welcomes guests in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. For guests' convenience, units include a refrigerator and a microwave. Further amenities include an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Fine weather can be enjoyed on the terrace. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments.

Meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Super Hotel Candle Amenities at Super Hotel Candle

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Newspaper kiosk

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

    • -

      Gym

    • -

      Heated Pool(s)

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

114

Very Good

61

Average

18

Poor

4

Terrible

10

Recent Reviews: 207

  • User:Sarvesh R

    Trip type: Family

    Perfect for families

    rating22 Mar 2026

    This is apartment hotel. Very specious rooms equipped with full kitchen. Has induction stove. We booked 2 bedrooms flat. Very clean rooms with all amenities. Front Office Manager SUPER CANDLE HOTEL , Guest Services / Front Office at Super Candle Hotel, responded to this review Dear Mr. Sarvesh R,Thank you for your kind review! We are delighted to know that you and your family enjoyed our spacious apartment and found it well equipped, clean, and comfortable.We truly appreciate your feedback and hope to welcome you back again soon.Warm regards,HarryFront Office Manager

  • User:MarkWilliams63

    Trip type: Couples

    Great

    rating10 Mar 2026

    Loved it here . It's not a very central location tourist wise but it was kinda fun being in the outer local spot . Was not that far to old town. Food was lovely. The staff were really friendly and extremely helpful. Great really big heated indoor pool . Spa service was fantastic both times. Rooms were large and very clean, beds very comfy. All up a great stay in a lovely hotel. Front Office Manager SUPER CANDLE HOTEL , Guest Services / Front Office at Super Candle Hotel, responded to this review Dear MarkWilliams63,Thank you very much for sharing your kind feedback following your recent stay with us. We are delighted to know that you had a great experience overall.It is wonderful to hear that you appreciated our food and facilities like rooms, swimming pool and spa. Your kind words about our friendly and helpful team truly mean a lot to us, and I will be sure to share your compliments with the staff as they always take great pride in creating a welcoming experience for our guests.Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another lovely visit in the future.Warm regards,HarryFront Office Manager

  • User:Jyveturkie

    Trip type: Family

    Spacious room, otherwise unimpressive

    rating08 Mar 2026

    The hotel is located closer to the airport than many of the older hotels, but it's about 15-20 minutes from the Old Quarter where many of the tourist sites and restaurants are. The area near the hotel has a number of cafes and small restaurants.We booked the 2-bedroom apartment for our family of four. The room was very spacious with two bathrooms, a living room, and a sizeable kitchen area with a full-sized fridge. Breakfast was adequate. It included an egg/omelette station and a pho station. There was more Asian than Western food.The hotel room was clean, but certainly in need of updating. I wish the beds and furniture had been more comfortable. The pool was similar in that it served its purpose while feeling old and tired.The last night of our stay, a bad odor (sewage smell) appeared in the main bathroom.  It was strong enough that we had to close the bathroom to keep the smell out of the bedroom, and avoided using the bathroom for several hours.Overall, the Super Candle worked for our needs on this trip, but did not impress in any way.  We will likely not stay again. Front Office Manager SUPER CANDLE HOTEL , Guest Services / Front Office at Super Candle Hotel, responded to this review Dear Jyveturkie,Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We truly appreciate you choosing our hotel for your family visit and are pleased to know that you found the two-bedroom apartment spacious and suitable for your needs.At the same time, we sincerely regret that several aspects of your stay did not fully meet your expectations. Your comments regarding the condition of the room furnishings and the pool area have been noted, as we continuously review opportunities to refresh and improve our facilities for greater guest comfort.We are particularly sorry to hear about the unpleasant odor you experienced in the bathroom on your last night. Please accept our sincere apologies for this inconvenience. This is certainly not the standard experience we aim to provide, and your feedback has been shared with our Engineering team so that they can investigate and prevent similar issues in the future.Thank you again for your constructive feedback. Although we understand that your stay did not leave a strong impression, we do hope you might consider giving us another opportunity in the future to provide you and your family with a more enjoyable experience.Kind regards,HarryFront Office Manager

  • User:918Hibiscus

    Trip type: Couples

    Excellent choice- great value

    rating02 Feb 2026

    Very friendly and professional staff.Good location,near shops,restaurant,near Lotte Mall and Rooftop..Clean and good breakfast.Ashour out for Me. Harry,the GM,excellent manager leading an outstanding team ..always ready to help.Very good value for money .Will come again. Front Office Manager SUPER CANDLE HOTEL , Guest Services / Front Office at Super Candle Hotel, responded to this review Dear 918Hibiscus,Thank you very much for your wonderful review and for taking the time to share your experience with us. We are truly pleased to know that you found our hotel to be an excellent choice and great value for money.Your kind comments regarding our friendly and professional staff, convenient location, as well as our cleanliness and breakfast offerings, are sincerely appreciated.I am personally grateful for your kind mention. While I serve as the Front Office Manager, it is truly a team effort, and your recognition means a great deal to all of us. I will be delighted to share your compliments with the entire team, who are always motivated by such encouraging feedback.Thank you once again for choosing our hotel. We very much look forward to welcoming you back on your next visit.Warm regards,Harry/Front Office Manager

  • User:sarvy d

    Trip type: Family

    Good hotel for families

    rating30 Jan 2026

    Value for money hotel. City centre and enough convenient stores around the hotel along with money exchange and wine store Front Office Manager SUPER CANDLE HOTEL , Guest Services / Front Office at Super Candle Hotel, responded to this review Dear Mr. Sarvy D,Thank you very much for your kind review!We are delighted to know that you found our hotel to be a good choice for families and that you appreciated the value for money.We are also pleased that our central location and the convenience of nearby shops, money exchange, and wine store added to your overall comfort during your stay.Thank you once again for choosing our hotel. We look forward to welcoming you back in the nearest future.Warm regards,The Management

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot