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The Lapis Hotel

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The Lapis Hotel

locationHanoi, Hanoi and North

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About The Lapis HotelAbout The Lapis Hotel

Location

This hotel is located in the heart of Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. The wellness offerings at the hotel include a spa, a sauna and a steam bath.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, JCB and MasterCard.

Amenities at The Lapis Hotel Amenities at The Lapis Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Car Park

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      Conference Room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Pool

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

738

Very Good

169

Average

43

Poor

6

Terrible

8

Recent Reviews: 964

  • User:ppom99

    Trip type: Couples

    Lovely stay.

    rating29 Apr 2026

    We enjoyed our stay here. The room was nice and the staff were friendly. The rooftop pool is cool at night but in the day the views aren’t great. The place just felt like it was lacking something to make it feel luxury.

  • User:Diana F

    Trip type: Couples

    Our stay in the Lapis Hotel Hanoï

    rating25 Apr 2026

    Nice accommodation and really attentive staff people. We highly recommend

  • User:Loriol1

    Trip type: Couples

    Good hotel.

    rating04 Apr 2026

    Nice hotel, not centrally located but near the Opera House from where you can catch the City Sightseeing Red Bus. The hotel seemed a bit tired but our room was nice and the staff were friendly and helpful The breakfast was ok but not much choice. But this didn't detract from our stay. Hotel The Lapis , Tổng giám đốc at The Lapis Hotel, responded to this review Dear Mr/Ms. Loriol1,Thank you for sharing your feedback with us.We’re delighted to hear that you enjoyed your room and found our team friendly and helpful—your kind words mean a lot to us. We appreciate your comments regarding the hotel’s condition and breakfast selection. Please be assured that we are continuously working on improvements to enhance both our facilities and guest experience, and your feedback is very valuable in guiding these efforts.It’s wonderful to know that overall you had a pleasant stay, and we hope to have the opportunity to welcome you back in the future.Sincerely,Nguyen Phuong Chi (Ms.)General Manager

  • User:Andrea H

    Trip type: Couples

    Perfect hotel near everything with in walking distance

    rating27 Mar 2026

    Perfect location just enough out of city short walk to get to city Room good plenty of space really comfortable. Breakfast loads of options and really nice. Staff amazing so attentive Definatñy recomend Hotel The Lapis , Tổng giám đốc at The Lapis Hotel, responded to this review Dear Mr/Ms. andreahP6154OR,Thank you very much for taking the time to share your kind review on TripAdvisor. We’re delighted to hear that you enjoyed our convenient location.It’s wonderful to know that you found your room spacious and comfortable, and that you enjoyed the wide variety of options at breakfast. Your kind words about our attentive staff truly mean a lot to us and will be shared with the whole team.Thank you as well for your recommendation—we really appreciate it! We hope to have the pleasure of welcoming you back again soon.Warm regards,Nguyen Phuong Chi (Ms.)General Manager

  • User:5clairb

    Trip type: Couples

    Good base

    rating19 Feb 2026

    Very good hotel. Good breakfast choice. TBH we didn’t really stay in the hotel long as we were out all day exploring! But when we were there we were very happy. Hotel The Lapis , Tổng giám đốc at The Lapis Hotel, responded to this review Dear Mr/Ms. 5clairb,Thank you for your kind review. We’re delighted to hear that you enjoyed your stay with us and appreciated the breakfast selection.It’s great to know that even though you were busy exploring, your time at the hotel was comfortable and enjoyable. We hope you had a wonderful trip overall and would love to welcome you back for a longer stay next time.Warm regards,Nguyen Phuong Chi (Ms.)General Manager

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