Citadines Central Binh Duong

Recent Reviews: 40

• User:W0zza

  Trip type: Couples

  Citadines Central Binh Duong, Serviced Residences, Oct-Dec 2024

  22 Jan 2025

  Location – on the border of HCMC - Binh Duong (home of Vietnam-Singapore industrial/commercial area);Excellent service attitude from the staff led by Ms. Ailada Pansamdaeng, who faces many challenges daily;“sustainability” - provided filtered water in glass jugs - instead of using plastic bottles - definetly a step forward considering the latest news on micro-plastic “shedding” and ingestion of micro-plastics;sauna & gym are cleaned daily and were used & much appreciated by many of the long stay guests; Staff are very friendly and helpful - taking the lead from the management - Names of note : (housekeeping) - Jasmine/Nhee/trainee; All the front desk staff - and especially Mr.Luan (guest services manager) & Ms. Ailada.Serviced apartments are well furnished with all the essentials for Long stay guests - who are well catered for in CCBD;Ms. Ilada made a great effort to address our concerns and to resolve any issues - as well, Mr. Luan (guest services manager) both have been invaluable & very helpful in trying to resolve any questions that came up; we are very grateful to them;weekend shuttle to HCMC - very convenient for a visit to the downtown;daily shuttle also goes to the Aeon mall daily - which is about 2km towards HCMC, it is not really walkable because of the crazy traffic so best to take a short grab ride. swimming pool is now much cleaner thanks to the diligent efforts of the staff; About the only downside of the location is that it is next to a highway so can be noisy with traffic noise - drivers tooting their horns at all hours! Ilada Pansamdaeng, General Manager at Citadines Central Binh Duong, responded to this review Dear W0zza,Thank you so much for taking the time to share your detailed and thoughtful review of your stay at Citadines Central Binh Duong. We truly appreciate your kind words and are delighted to hear about your positive experience with our services and facilities.It is incredibly rewarding to know that you enjoyed the sustainability efforts, such as our filtered water initiative, and that our clean and well-maintained sauna, gym, and swimming pool added to your comfort. Your appreciation for our long-stay accommodations and the convenience of our shuttle services also means a lot to us.We are especially grateful for your kind recognition of our dedicated team—including our housekeeping staff, front desk team, Mr. Luan, and myself. We strive to provide a warm and welcoming experience, and it is wonderful to hear that our efforts made your stay more comfortable.We acknowledge that traffic noise can sometimes be a challenge due to our location, and we appreciate your understanding of this aspect.Once again, thank you for choosing Citadines Central Binh Duong. We sincerely hope to welcome you back in the future for another pleasant and memorable stay!Warm regards,Ilada PansamdaengResidence Manager

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• User:LEDU_HCM

  Trip type: Solo travel

  Highly recommended

  29 Jan 2024

  Stayed here for 5 nights…This was a really good hotel that exceeded our expectations. The room we had was very spacious, clean and in very good condition. Staffs were very helpful and accommodating to our needs. I would stay again when we come back to Binh Duong! Highly recommended Thanh Trang Luong, Owner at Citadines Central Binh Duong, responded to this review Dear Le Du,Thank you for sharing your positive stay experience with us! We are delighted to read that you were well looked after by our team at Citadines Central Binh Duong! Your kind words will be shared with our team as receiving such feedback from residents like yourself inspires us to continually improve our service delivery. Your score for us is not an absolute high score, but it still shows some of your satisfaction with us. We will try harder in our services to receive the maximum points from you on your next visit. Thank you again for choosing to stay with us and we look forward to having you back soon!Yours sincerely, Arlene Luong - Guest Service Manager

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• User:Luonglevan

  Trip type: Family

  5 stars hotel apartment

  14 Jan 2024

  Very nice hotel and, a decent location. Had spacious 2-bed rooms, living room, kitchen, 2 bathrooms, and washing machine. The restaurant buffet, like the rest of the hotel and apartments, was very clean, and good quality. The reception staff were first class, professional, and in good English, they let us in for a swim and shower at 7:00 AM, after arriving on the night train. Lovely people. Thanh Trang Luong, Owner at Citadines Central Binh Duong, responded to this review Dear Van,Thank you very much for choosing Citadines Central Binh Duong on your business trip to Binh Duong. We are delighted to know that you had a wonderful stay with us. We appreciate your time to contribute excellent points to our hotel.We look forward to welcoming you back to Citadines Central Binh Duong or other facilities with the Ascott group.Wishing you and your family good health and success!Yours sincerely,Arlene Luong - Guest Service Manager

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• User:Jung K

  Trip type: Business

  Nice trip at Citadines Bình Dương

  14 Jan 2024

  Nice place to stay. We are from Korea and we rented a two bedroom apartment for 2 weeks. Room was very big and confortable. Kitchen facilicities good for us (no oven) apart from that all basic equipments provided.Staff very professional and friendly all the time, in every single area of the complex.Hotel is very clean.Pool is big enough for swimming classes and great for kinds. We did not try the sauna but it looks nice and clean.The gym, was small but it was not busy, so never was a problem to get a machine. Also very clean.About the restaurant. Breakfast buffet with acceptable rate.The shuttle bus is extremely efficient. They had even routed to Ho Chi Minh City. Great service. Thanh Trang Luong, Owner at Citadines Central Binh Duong, responded to this review Dear valued guest,Thank you very much for choosing Citadines Central Binh Duong on your business trip to Binh Duong. We are delighted to know that you had a wonderful stay with us. We appreciate your time to contribute excellent points to our hotel.We look forward to welcoming you back to Citadines Central Binh Duong or other facilities with the Ascott group.Wishing you and your family good health and success!Yours sincerely,Arlene Luong - Guest Service Manager

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• User:Tour01897270522

  Trip type: Business

  Good hotel service apartment

  07 Jan 2024

  Good hotel and service! I had chance to stay at Citadines Binh Dương in my business trip, this was really my good choice. Room clean with all needed facilities including kitchen and frig. It nearby Aeon mall, you can walk around 3 minutes, and also next to few convenience stores. Staying there I feel staying at home with all staffs friendly and helpful. Highly recommend. Thanh Trang Luong, Owner at Citadines Central Binh Duong, responded to this review Dear valued guest,Thank you for choosing to stay at Citadines Central Binh Duong and for sharing your fantastic experience with us. We're delighted that you enjoyed our palace-like ambiance, world-class amenities, and great food. We look forward to welcoming you back on your next visit to Citadines Central Binh Duong for another memorable stay.Yours sincerely,Arlene Luong - Guest Service Manager

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