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Norfolk Mansion

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Norfolk Mansion

locationHo Chi Minh City, Ho Chi Minh City (Saigon) and South

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About Norfolk MansionAbout Norfolk Mansion

Location

This apartment hotel warmly welcomes guests in Ho Chi Minh City.

Facility

The apartment hotel has a lift and features 126 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Guests can also use the bicycle storage facilities. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a mini fridge and a tea/coffee station is also provided as standard. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the apartment hotel offers crazy golf. Guests can enjoy a wide range of indoor sports, including a gym, billiards, darts, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and a beauty salon. Children are well looked after in the kids' club.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Norfolk Mansion Amenities at Norfolk Mansion

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Darts

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      Gym

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Beach

94.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

155

Very Good

62

Average

10

Poor

7

Terrible

4

Recent Reviews: 238

  • User:valerianroots123

    Trip type: Family

    Pictures don’t do justice as to how classy this establishment is.

    rating05 Jan 2026

    Stayed in the 2-bedroom premier. Breakfast available, daily housekeeping, everything down to the kitchen utensils have been thought of. Gym was very well equipped with range of weights. Outdoor pool, 1.2m depth. Great location, lots of restaurants, spas and tourist attractions within walking distance. Apartment itself was absolutely spotless, and very proudly maintained. Great service all round from every staff member we encountered. Clientele appears to be mainly business travellers and young families, so no disturbances in evenings.

  • User:WRParker4

    Trip type: Business

    Highly recommended

    rating17 Dec 2025

    I stayed there for 2 weeks. The staff was exceptional!!! My room was cleaned well and promptly, the front desk staff was friendly and the dining room cooks and attendants were among the most cordial and helpful I have ever experienced. I can't say enough about how attentive this team was. The sales staff was very kind and invited me to the residents' xmas party! I have stayed in a hundred hotels for business, and this stands out. I highly recommend this hotel.

  • User:174akh

    Trip type: Business

    Second Home

    rating17 Jul 2023

    Good location, friendly staff and clean. Very Home feel for long term stay though maybe dated but I have seen the effort they put in such as repainting and thorough cleaning after a long term guest checked out. Responded fast to queries and all issues settled. Also very detail and accommodative. Example : internet connection went off at 8.20pm, gave a call to the management within 10 mins the provider came to rectify. Requested 2 green life plants for balcony and they immediately showed me pictures to choose, by end of the day it was there and safely tied around to ensure the pots do not fall due to strong wind Norfolk Mansion, Guest Services / Front Office at Norfolk Mansion - Luxury Serviced Apartment, responded to this review Dear Our Valued Guest,It sounds like you had a fantastic experience during your stay! We're delighted to hear that our location, friendly staff, and cleanliness contributed to making you feel at home for your long-term stay. We truly value your feedback and appreciate your understanding that our property might have a bit of a dated appearance. It's heartening to know that you noticed the efforts we're putting into maintaining and improving the space, such as repainting and thorough cleaning.We're thrilled that our responsiveness to your queries and issues left a positive impression on you. Your example of the swift resolution for the internet connection issue and the prompt arrangement of the green life plants for your balcony demonstrates our commitment to your comfort and satisfaction.Thank you for highlighting these aspects of your experience, and we hope to continue exceeding your expectations in the future. Your detailed and accommodative feedback is invaluable to us as we strive to provide the best possible stay for all our guests. We look forward to welcoming you back for another wonderful stay whenever you're in the area!Best regards,On behalf of Norfolk Mansion Team,Le Ngoc Bich (Ms.)Guest Relation Officer

  • User:Dierdre R

    Trip type: Family

    Great for families

    rating08 Jul 2023

    This property is fantastic for families - large well-equipped apartments, pleasant continental breakfast, wonderful location, extremely clean, and above all, very friendly and courteous staff. We all thoroughly enjoyed our stay (Ages 2 - 75)Only criticism - walk-in showers would be an advantage. Norfolk Mansion, Guest Services / Front Office at Norfolk Mansion - Luxury Serviced Apartment, responded to this review Dear Our Valued Guest,Thank you for sharing your experience with us! We're absolutely delighted to hear that our property provided a fantastic setting for your family's stay. It warms our hearts to know that our large, well-equipped apartments, pleasant continental breakfast, and prime location all contributed to a memorable visit for every member of your family, spanning generations from 2 to 75 years old.We greatly appreciate your kind words about our staff. Our team takes immense pride in delivering a friendly and courteous service to all our guests, and it's truly rewarding to see that reflected in your feedback.Your suggestion regarding walk-in showers is noted. We always value guest insights as they help us enhance our offerings. Rest assured, we will take your feedback into consideration as we continue to improve our amenities to better suit the needs of our valued guests.Thank you again for choosing to stay with us and for sharing your thoughts. We hope to have the pleasure of welcoming you and your family back for another wonderful stay in the future.Best regards,On behalf of Norfolk Mansion Team,Le Ngoc Bich (Ms.)Guest Relation Officer

  • User:mai911259

    Trip type: Couples

    Excellent service

    rating25 Feb 2023

    We stayed here for 1 week. Everything was excellent!We checked in late at midnight and were welcomed by Lực, Hiếu and the receptionist. After getting off, I realized that I forgot my phone on the taxi. Lực and Hiếu immediately chased after that taxi for one block to get me the phone. That saved my whole trip! Thank you so much!All the employees here are super friendly and helpful.Breakfast was delicious, gym and sauna are clean. I will absolutely come back here whenever I visit Ho Chi Minh city. Norfolk Mansion, Guest Services / Front Office at Norfolk Mansion - Luxury Serviced Apartment, responded to this review Dear Ms. Mai,Thank you for sharing your wonderful experience during your stay with us! We are delighted to hear that you enjoyed our excellent service, especially provided by Lực, Hiếu and the receptionist to the exceptional efforts they made to retrieve your phone. We are also thrilled to know that you enjoyed our delicious breakfast and clean gym and sauna facilities.At our hotel, we strive to provide exceptional service to ensure that our guests have a memorable and comfortable stay. We are pleased to hear that our team members were able to exceed your expectations.Thank you for choosing our hotel, and we look forward to welcoming you back during your next visit to Ho Chi Minh City!Best regards,On behalf of our Norfolk teamNgoc Bich Le (Ms.)Guest Relation Officer

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