We had an amazing stay at The Anam Cam Ranh. The resort is beautiful, peaceful, and very well maintained, and the service throughout was excellent.What really stood out for us was the staff, who truly go above and beyond. During our stay, we had an unexpected situation, and their support made a difficult time much easier for us.We would especially like to thank Miss Thien and Min, who were incredibly kind and went out of their way to help us, including assisting with immigration arrangements and being available outside of working hours. We can’t thank them enough. Their support meant a great deal to us and made a real difference to our stay.We would highly recommend this resort and would love to return.
Laurent Myter, General Manager at The Anam Cam Ranh, responded to this review
Dear V3236XPcarolinecWe had an amazing stay at The Anam Cam Ranh. The resort is beautiful, peaceful, and very well maintained, and the service throughout was excellent.What really stood out for us was the staff, who truly go above and beyond. During our stay, we had an unexpected situation, and their support made a difficult time much easier for us.We would especially like to thank Miss Thien and Min, who were incredibly kind and went out of their way to help us, including assisting with immigration arrangements and being available outside of working hours. We can’t thank them enough. Their support meant a great deal to us and made a real difference to our stay.We would highly recommend this resort and would love to return.
User:Trail51245196082
Trip type: Family
Review for The Anam – Exceptional Service by Manager Min
12 Mar 2026
I recently stayed at The Anam for my babymoon, and I cannot express enough gratitude for the incredible experience, largely thanks to Manager Min.From the moment we checked in, Min went above and beyond to ensure our stay was perfect. As I am currently pregnant, I was naturally more concerned about my comfort and well-being, but Min’s proactive care completely put me at ease.What touched me the most was how she checked in on me every single day via message. She didn’t just ask about my stay. she genuinely cared about my condition and constantly followed up to ensure I wasn't experiencing any discomfort. Her attention to detail and warm hospitality made me feel truly cared for as an expectant mother.Thanks to Min, my memories of this resort are filled with warmth and comfort. She is a true asset to your team. I sincerely hope that her supervisors see this review and provide her with the recognition and rewards she deserves for her outstanding dedication.I will definitely be recommending this resort to my friends and family, all thanks to the wonderful impression Min left on us.
Laurent Myter, General Manager at The Anam Cam Ranh, responded to this review
Dear Trail51245196082,Thank you for sharing your experience during your babymoon at The Anam. We are so glad to hear that Min made such a positive impact on your stay. Her commitment to guest comfort and well-being is truly commendable, and it is heartwarming to know that her daily check-ins and attentive care provided you with peace of mind during this special time.We will be sure to pass along your kind words to her and recognize the exceptional service she provides. Your recommendation means a lot to us, and we hope to welcome you back for more memorable moments in the future.Best regards,
User:David S
Trip type: Family
Best Resort in Vietnam.
05 Mar 2026
My wife and I have been traveling throughout Southeast Asia. We have stayed at some remarkable resorts in Thailand and Vietnam. The Anam was incredible from checking in to checking out. The rooms are nice. The food was great. Special thanks to Nhu at the Colonial restaurant. She was the highlight of our night. Had a "You have got to be kidding"me 5 course meal. She was perfect. And to my hero Danny. When we checked in we asked him to perform the impossible. He arranged a round of golf for my wife and me at the KN golf club. On a weekend. Dude is a stud. Every resort should have a Danny. Oh yes. The rest of the staff was also top notch. Will definitely tell our travel agent this is a place to send anyone.
Laurent Myter, General Manager at The Anam Cam Ranh, responded to this review
Dear davidsW1050TEThank you so much for your fantastic review. We are delighted to hear that you and your wife enjoyed your stay at The Anam Cam Ranh and that we could provide an incredible experience from check-in to check-out.We appreciate your kind words about our rooms and the great food you enjoyed. We will certainly pass along your special thanks to Nhu at the Colonial restaurant and the kitchen team; it's wonderful to know they made such a positive impact on your dining experience. We are also thrilled to hear that Danny was able to assist you with your golfing arrangements at the KN Golf Club. He truly exemplifies our commitment to exceptional service, and we’re glad he could make your requests a reality.Thank you for recommending us to your travel agent; we truly value your support. We look forward to welcoming you back for another memorable stay in the future.Warm regards,
User:SteveB2546
Trip type: Couples
Stunning Gardens, Beach and Service with a World Class Dining Option
28 Feb 2026
Lovely high quality resort. Good food, service and high standards of cleanliness. The beach in front of the hotel is stunning, as are the extensive resorts gardens, with it's 3,000 palm trees . The team managing the beach and pools were extremely helpful and courteous during our stay.The resort was at full occupancy during the Tet holiday period. The team in the main were very helpful and always welcomed you with Xin Chao. Even the large gardening team, always said hello with a genuine smile when we passed any of them in the resort. Hien, Nhu, Linh and Nhan were stand out stars during our stay in the bar/restaurant teams.The rooms are spacious, spotless and the beds the most comfortable of our 6 week long trip.A specific mention goes to the Colonial restaurant whose breakfast, afternoon tea and dinner were all world class and would be worthy of a Michelin guide entry. Dinner service at times was a little slow at the Beach Club restaurant , but again the hotel was running at full capacity and the restaurant was full on a number of nights we visited. Some suggestions for slight improvements would be as follows:We found the Guest Service team to be a little inexperienced with various interactions with them for help. We had asked for assistance with onward transport to their sister hotel in Mui Ne and then from the Anam Mue Ni to HCM, unfortunately the hotels transport was fully booked, it would have been helpful if the GS team had 3rd party partners with pricing that they could recommend.We had a similar experience when we wanted to hire the resort bikes for a trip into nearby Cam Ranh, but were informed that the bikes were only for use around the resort. It would have been helpful if GS could have recommended an outside company who could provide cycle hire.The Beach Club doesn't open until 11:am, which we personally felt was a bit late if you wanted a mid morning refreshment on the beach.Aside from the aforementioned minor issues, we had a wonderful relaxing stay at the Anam and would stay again if back in this region of Vietnam again. We would highly recommend this resort, it was one of the highlights of our trip to Vietnam.
Laurent Myter, General Manager at The Anam Cam Ranh, responded to this review
Dear SteveB2546,Thank you for your wonderful review. We are thrilled to hear that you found The Anam Cam Ranh to be a lovely, high-quality resort, and we appreciate your kind words about our food, service, and cleanliness. It’s great to know that you enjoyed our stunning beach and the extensive gardens, as well as the friendly greetings from our team members.We are particularly glad to hear that Hien, Nhu, Linh, and Nhan made a positive impact during your stay at our bar and restaurant teams, as they truly exemplify our commitment to excellent service. Your compliments about the Colonial restaurant are greatly appreciated, and we are proud to offer such a high-quality dining experience.Thank you for your constructive feedback regarding guest services and other areas of improvement. We take your suggestions seriously, and I will share them with our team to help enhance our guests' experiences. Your points about transport assistance, bike rentals, and the Beach Club opening hours will certainly be reviewed.We are delighted that despite these minor issues, you had a relaxing stay and would recommend us as a highlight of your trip to Vietnam. We look forward to welcoming you back in the future.Warm regards,
User:김 수
Trip type: Family
Cockroach at 4 A.M. and Ongoing Service Confusion
27 Feb 2026
I rarely leave negative reviews, but I feel it is important to share this experience for everyone’s sake, including the resort management.Prior to arrival, I contacted the hotel two months in advance regarding room arrangements for our multi-night stay. Since the resort homepage was promoting an upgrade for a three-night consecutive stay, we booked three nights even though the last night was not truly necessary due to our late flight. By email, I was told that the team would do their best to avoid requiring us to move rooms.Upon arrival, I was informed that there was no room available for the promotional upgrade for direct bookings. Although disappointed, I accepted this. A manager then assured me that I would not need to revisit the lobby the next day for the room change.However, the following morning I received calls from two different front desk staff members asking me to return to the lobby. When I requested to speak with the original manager, another staff member came to my room instead, requiring me to explain everything again.I was eventually told that I would be taken directly to my new room by buggy, but the buggy staff brought me back to the lobby. . at this point I was laughing at disbelief on how there is no communication among staff at all.Unfortunately, the issues did not stop there.After moving rooms, at 4 a.m. I encountered a large CoackroacH...in the bathroom, while I was awakened by the mosquitoes in the room.Service delays also occurred repeatedly. An ice bucket request took nearly an hour and required a follow-up call. During afternoon tea, despite having a reservation, we were told that the standard wait time was 25 minutes before being served desserts such as macarons. Why??In addition, when my child looked toward the salad bar area(since he had breakfast there) a staff member approached in a stern tone said that food would be served to us and not from that section(assume it was for lounge guests) which is fine, but she said, "Do you understand??" The wording was quite rude to speak to the guest in that manner.At the hotel spa, after two separate treatments, there was no post-treatment guidance. We were unsure whether we should change and leave, as no staff member returned to assist us.Finally, after settling the bill one hour before departure, we were stopped while boarding the hotel van because a signature was apparently missing. While minor on its own, it was another example of internal miscommunication.Individually, each issue may seem small but it was too repeatative and totally ruined our stay.The property itself is beautiful, but for guests who value comfort and reliable service, highly unrecommended.
Laurent Myter, General Manager at The Anam Cam Ranh, responded to this review
Dear N2799LI_Thank you for sharing your detailed feedback regarding your recent stay at The Anam Cam Ranh. We truly value your input, especially as we strive to create the best experiences for our guests.We understand that staying during the Lunar New Year festive period can lead to a more hectic atmosphere due to full capacity and many families traveling together. We recognize that this can impact the overall experience, and we appreciate your understanding.Regarding the calls made by our Guest Relations team, I would like to clarify that the first call was to inform you that your new room was ready. When you expressed that you had been told you could remain in the same room, this was a misunderstanding, as it was not communicated at the time of your reservation or during check-in. The second call was to offer assistance with your move, and we are sorry to hear that you felt it was not handled to your satisfaction.We sincerely apologize for the other challenges you faced during your stay, including the issues you encountered with cleanliness and the service delays. We take feedback like yours seriously, and I will ensure that your concerns are addressed with our team to improve our standards and communication.Your experience regarding the staff's communication at The Colonial is also noted. We strive to maintain a welcoming environment, and we will ensure that our team receives further training to enhance their interactions with guests.I am glad to hear that you found the property itself beautiful. We hope that you might give us another opportunity in the future to provide the high level of service and comfort that all our guests deserve.Thank you once again for your valuable feedback, and we wish you all the best in your future travels.Warm regards,
Nha Trang, Nha Trang - Dalat - Tuy Hoa
About The Anam Cam Ranh
User Rating & Reviews
29 Mar 2026
27 Feb 2026
0204 505 9777