ibis Buenos Aires Congreso

Name: ibis Buenos Aires Congreso
Address: Hipolito Yrigoyen 1592, Buenos Aires, argentina
Telephone: +44-204-505-9777
Rating: 3.8

Downtown, Buenos Aires, Argentina

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About ibis Buenos Aires Congreso

location

This hotel is located in the heart of Buenos Aires.

facility

The hotel has a lift and features 148 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a 24-hour security service, medical assistance, a transfer service, a laundry service and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine. The conference room is available for conferences, lectures and meetings.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A tumble dryer is provided for guests' convenience. A telephone, satellite television, a plug adapter and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has non-smoking rooms.

sport

The dining area includes a restaurant and a bar. A generous breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at ibis Buenos Aires Congreso

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Room Service
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  Laundry Service
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  Garage
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
General Services
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  Concierge
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  Luggage storage
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  Wheelchair
Hygiene
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Room Facilities
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  Shower
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  Bathtub
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Transfers
- -
  Shuttle Service

Location

Around this property:

Centre

2000 m

Airport

31000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

561

Very Good

1385

Average

636

Poor

143

Terrible

Recent Reviews: 2807

User:shavey74
Trip type: Solo travel
Delivered exactly what I was expecting based on my stays at other Ibis hotels
01 Oct 2023
It was exactly what I wanted and expected from an Ibis hotels. I've stayed in other Ibis hotels in Europe and so I had an idea of what to expect. No frills but it was nice and clean and looked recently updated. The bathroom in particular was nice clean. When I travel, I'm just looking for a nice, centrally located hotel to store my stuff while I'm out sightseeing and enjoying the city and the hotel was exactly that. There is a Hop on-Hop off bus stop just on the other side of the park and a fair number of restaurants in walking distance or a short Uber ride away. The breakfast was a decent spread with pastries, eggs and deli meats that I'd expect for most hotels like this. Also, a very strong wifi signal which was nice to be able to stream a show in the evening and relax after a full day of exploring the city. Not much of a view but that wasn't big on my list for this trip. Also, the mattress was on the stiff side which I didn't mind but just something to be aware of if you like a softer mattress. Overall, the hotel delivered exactly the experience and stay I was looking for my trip.
User:Coastal21809690433
Trip type: Couples
Great experience for a economy brand
25 Jun 2023
Considering the expectations that I have for the Ibis brand (an entry/economy level hotel), my experience was great.The check-in process in the front desk was a differential. I was tired and had a few bags, but the person of the staff that received me was really quick and smart. I didn’t write her name down, but she really deserves the compliment!That day, one of the two elevators wasn’t working, but overall infrastructure of the hotel is good and the space of the room that I had was nice.I would return to this hotel, for sure.
User:David W
Trip type:
Good in many ways, but rooms not up to usual Ibis standard
23 Mar 2020
I stayed at this hotel for 3 separate bookings of 2 nights each, during February and March 2020, staying in different rooms each time.I found the staff generally very helpful. The location is very good, being right on Plaza de Congreso. The breakfast is reasonable. However the rooms are not up to usual Ibis standard and need renovating. One room I was given (13.12) was quite dirty - clumps of dust on the floor, the sink had hairs in it, the window frames were badly rusting and the taps worn. I was transferred to another room which was better, but there's an overall need for renovation.
User:keiziroi
Trip type: Family
Good location and adequate service
11 Jan 2020
Everything is all right, good location, good breakfast, standard Ibis standard. But ignored my two emails asking for an airport pick up, and refused a late check out even on a weekday. Not every receptionist speak English. gmelgar86, Subgerente at Ibis Buenos Aires Congreso, responded to this review Dear keiziroiThank you for your comments, it is very pleasant to know that your stay was satisfactory. I am very sorry that the emails did not have the desired feedback. We will take point to review.best regards.
User:FredaT48
Trip type: Friends getaway
Very old hotel facilities
01 Jan 2020
All the facilities of the hotel are very old and not well maintained. The bathroom of our room was horrible. I don't even want to sit on the toilet. Staff are not well-trained and not helpful at all. I don't feel being welcomed by the hotel. gmelgar86, Subgerente at Ibis Buenos Aires Congreso, responded to this review Thank you for your comments, we are sorry that your stay was not satisfactory. We will review the details they tell us to improveThanks againRegards